Baught a bike. They went bump while it was under warranty still. I now have a 500pound bill for stator reg rectifyer replacement which paddocks should have sorted for me for free. I hear a rumor the... See more
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Contacted Paddock Motorcycles on 17th September 2020 re fitting 'Hyperpro' progressive fork springs and fork oil. They collected my bike from my home address at 5.00pm. Picked up my bike at 5.00pm on... See more
Company replied
Just bought a new yamaha from paddock Motorcycle from start to finish even Delivery the staff where all pleasent and whent out of there way to help you As far as I am concerned , I would Recommend... See more
Cannot recommend Paddock motorcycles more. I’ve being purchasing motorbikes for over 25 years and hands down had the best buying experience from these guys. Joe sent me three videos of the bike, one f... See more
Company details
Written by the company
Sale of used motorcycles
Contact info
58 Mill Street, CW121AG, Congleton, United Kingdom
- 01260270711
- sales@paddock-mcs.co.uk
- paddock-mcs.co.uk
New lexmoto
Got my lexmoto venom from here Joe was great and bike was ready within 4 days will be using then again in the future and recommending to friends
October 15, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Thanks Stuart, We hope your enjoying your new bike and look forward to seeing you for its first service! remember if you need any help or advise just give us a call!!!
No mot as stated when asked no reply
September 24, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Alan,
Thanks for your review, all reviews good and bad are appreciated!
We are sorry you feel that your bike came with out MOT, both our records and the DVLA's do show that the bike was MOT'd when we delivered it to you.
Again we are really sorry if there has been some problem here and are more than happy to look into it further should you want to give our after sales department a call on 01260270711
Bought a used bike from paddock…
Bought a used bike from paddock motorcycles which turned out to have problems. True to their word, the problem was sorted out. I'm now a happy biker once again. Would I purchase from paddock motorcycles again?? Of course I would. Thank you for the excellent service.
September 20, 2019
Unprompted review
Great experience good quality used…
Great experience good quality used machines bought a 955i tiger from them and they delivered the bike when they said they would no problems at all
September 14, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Stuart, Glad your happy with your stunning Tiger! Hope you have lots of fun on it!
Great company to deal with
Great company to deal with. Love the bike I purchased.
The only reason I didn’t give five stars is because the fan didn’t work on the bike I purchased. As I didn’t use the bike for around four months after purchasing it (due to not having a licence at that point) the fan issue was never noticed. I’m sure the company would of sorted it if I had found out sooner but that is down to me not knowing in time.
Wanted to put a constructive comment as it could be helpful to the company to double check bikes but it also could of happened after purchase. Will definitely be a repeat customer. Keep up the good work. 👍
September 7, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Mike, Thanks for your review!
We would have been more than happy to look at any issues you had with the bike, we do take into account the mileage that the bike has done and not just the time!
Glad you got this sorted and are enjoying your biking!!
Yamaha MT09
Matt is a top bloke and would no hesitation in purchasing another Motorcycle from Paddock.. Nothing was too much trouble and the free delivery was a nice touch..
September 7, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Thanks for the review Wayne! We are glad you are enjoying the MT we look forward to seeing you for your next bike
Reply from Paddock Motorcycles LTD
Thanks for the great review John, Hope your enjoying your bike!
Fantastic
Fantastic, really efficient and helpful, and a beautiful bike
September 5, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Ona, Thanks for leaving this review! We are all very pleased you are happy with your new bike, remember we are always available if you have any problems!
Thanks again for all of us at Paddock!
Suzuki GSXR600
Bought bike June this year had few problems but paddock true too
there word and all fixed now thanks .
Great service very professional and very happy with bike .
September 2, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Dave, Thanks for your review, glad your enjoying your new bike!
All the best from the Paddock team!
Extremely poor customer service
September 1, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Jim, We are really sorry to hear that you feel you didn't receive the superb customer service so many of our customers enjoy! Having looked over the notes on your file it looks as though our aftersales team have really tried hard to resolve the issues you had. Unfortunately when a bike is strapped down in a van it can sometimes burst already delicate fork seals, which looks to have happened during the free delivery we did for you, as a result we had the bike collected by a local repairer of your choosing, repaired and delivered back to you within in a week and we quite rightly we picked up the cost and can only apologise for the hassle it may have caused you.
With regards to the issue with the seat, you where made aware that the bike had a custom made one off seat prior to you paying anything for the bike, we even sent you a 2 minute video of the bike with special attention drawn to the seat, the bike was serviced and MOT'd the day before it was delivered to you and was PDI checked, all of which was completed with flying colours! Again we are very sorry that you feel our customer service hasn't meet with your expectations and are more than happy to look at any resolution you feel will put this right for you.
Excellent service
Excellent service! picked up my part ex while dropping off my new bike, would highly recommend.
August 31, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Thanks Ryan, we hope you enjoy your new bike!
Great staff prompt delivery and most importantly a fantastic bike
August 31, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi John, Thanks foe the review! Hope your enjoying your beautiful bike! rember we are always available if you have any problems or questions!
Excellent service and communication
August 31, 2019
Unprompted review
Brought a Yamaha xj6 from paddock…
Brought a Yamaha xj6 from paddock motorcycles I couldn’t get to view the bike so they explained condition and everything on phone they also delivered my bike to Lincoln free of charge delivered bike on time couldn’t be more happy bike was as described when it’s time to change I’ll be going back to paddock motorcycles
August 31, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Phillip, so glad we managed to get your finance sorted out for you and we hope your having lots of fun on that very nice XJ6!!!
All the best from us all at Paddock!
Really nice folks to deal with.
Bought a lovely, genuine NC700 from them. No pressure, friendly, patient service. Really nice folks to deal with.
August 31, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Thanks Andrew, we hope you've been enjoying the sun on your new NC!
Lack of communication sold me a bike with service history had not been done would not recommend this dealer
Lack of communication sold me a bike with dog
August 31, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Hi Luciano, We are really sorry to hear that you have not enjoyed your buying experience with us, we try extremely hard to make sure every customer of ours leaves with not only a great deal but a great smile! Unfortunately it is really difficult for us to verify every stamp in a bikes service book and the shop or garage that has done a service may no longer be trading or not keep an accurate record of all its service work. We did carry out a full service and MOT on your bike before it was delivered and are more than happy to supply you with specific details of the work we have done, it just isn't possible for us to contact each garage that has stamped a service book to get full details of the service they have done. By way of an apology for this we will be sending you a voucher for a free free full service and MOT at your convenience. We look forward to seeing you soon!
paddock motorcycles Are helpful
paddock motorcycles Are helpful, good with communication,and the motorcycle was as per the advertisement
August 31, 2019
Unprompted review
Reply from Paddock Motorcycles LTD
Thanks Rodney, hope your enjoying that beautiful Nighthawk!
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