Called in after visiting a local car show our second visit. Disappointing to find water gardens closed due to on line complaints about conditions, but not surprised after previous visit when many... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to the paddock farm open day and purchased a female betta splenden and a male betta splenden took them home and quarantined them and when I put them into my betta tank it wiped out all of my m... See more
Paddock Farm used to have a smallish dark tropical fish department, then along came Janet and Mark. It is now a thriving and vibrant business which is a pleasure to visit. Whether for your gardening n... See more
would not use again, ignored by staff and then given wrong advice i would use other more experienced people
Company replied
Company details
Information provided by various external sources
Established for over 15 years, Paddock Farm has developed into one of the region's premier Horticulture, Gardening and Aquatic outlets as well as being known around the country as one of the leading online retailers for pond pumps, garden furniture and tropical food, decoration (ornaments/plants) and accessories.
Contact info
Dalton Gates, West Lane, DL2 2PT, Darlington, United Kingdom
- 01325 378286
- info@paddockfarm.co.uk
- paddockfarm.co.uk
SIMPLY THE BEST.
Paddock Farm used to have a smallish dark tropical fish department, then along came Janet and Mark. It is now a thriving and vibrant business which is a pleasure to visit. Whether for your gardening needs or like myself, tropical fish needs ( also pond requirements ). The staff are friendly, helpful and full of knowledge and advice. The fish department is now bright and airy, well laid out and has a good selection of everything you need for the hobby. It is a pleasure to visit and you are always made welcome.
September 18, 2012
Unprompted review
Upfront communication. Good transaction
Advised of some delay on delivery upfront. Goods delivered in good time anyway.
September 18, 2012
Unprompted review
Personal service
Excellent service and very fast delivery, I was lucky to have my purchases hand delivered to my door by an employee who lived in the same town, brilliant.
September 18, 2012
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.