paddocktopantry.co.nz Reviews 235

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 1 out of 5 stars

When the four Paw Paw arrived, they were badly bruised and mainly inedible. They had been placed loosely and open in a box with no packaging support, thus, they obviously banged around (against one... See more

Rated 5 out of 5 stars

The fruit and veges were lovely, colourful and fills the gap when feeling peckish, my family really enjoyed it all. The food was healthy, nutritious and so delicious, served my family well through out... See more

Company replied

Rated 1 out of 5 stars

Terrible, missed order items, no one answers the phone, lady who finally did said she is from the shop which is different, her name is kiran, I’ve been excitedly waiting for the scotch steaks to arriv... See more

Company replied

Rated 5 out of 5 stars

I have been the fortunate recipient of over 5 of these beautiful baskets in the last few years . Sent by a friend in London who wanted to send me something healthy and interesting. I have had two o... See more

Company details

  1. Gourmet Grocery Store
  2. Corporate Gift Supplier
  3. Gift Basket Store
  4. Grocery Delivery Service
  5. Grocery Store
  6. Wine Store

Written by the company

Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!


Contact info

2.9

Average

TrustScore 3 out of 5

235 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommend

User friendly website and easy to make online order. Super fast delivery and well presented goods. Highly recommend

January 22, 2023
Rated 5 out of 5 stars

Birthday gift

Beautifully packaged boxed red wine ,one bottle from two paddocks central otago and the other from Italy.
Fabulous gift,highly recommend.

January 17, 2023
Rated 2 out of 5 stars

A Mandarin had mold on it and…

A Mandarin had mold on it and disappointed with the amount of veges for the price.

January 11, 2023
paddocktopantry.co.nz logo

Reply from paddocktopantry.co.nz

Hi Margaret,

We're incredibly sorry to hear this. Did you happen to get a photo of the box so that we can see what you received? If you could please email us on info@paddocktopantry.co.nz we'll follow this up further for you.

Thanks,
Viv

Rated 5 out of 5 stars

Great service

Great service, fast delivery. The fruit is such good quality! Absolutely love this company and ive been recommending it to everyone

January 16, 2023
Rated 5 out of 5 stars

Birthday hamper

Placing the order was nice and easy there are many great gifts on the site. There was an issue with the deliver not any fault of theirs. But the team were great with dealing with my enquiry especially Brittany who helped me.
The hamper was great with amazing quality good inside

January 10, 2023
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, Melanie and the team went over and above to get a Hamper delivered to my client in Wiri before their office closed for Christmas. They worked within a very tight turnaround. Very much appreciated!

December 20, 2022
Rated 3 out of 5 stars

expensive but good quality

The food was fresh and of a high quality. I do not think this was good value for money though.

December 23, 2022
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Reply from paddocktopantry.co.nz

Hi Jessica,

We're incredibly sorry that you had this experience. We are constantly reviewing the pricing of products.

The cost reflects market fresh vegetables, food and products and the staffs time to pick and pack these for you to be delivered to your door, saving you the petrol cost and time of going to the supermarket.

We appreciate your feedback and apologise again for a bad experience.

Rated 5 out of 5 stars

William Bendall

Our son William and his wife Siobhan and family were thrilled with the basket of fruit, chocs and flowers that you delivered for Christmas. Perfect gift from Mum and Dad in U.K. thank you

December 25, 2022
Rated 5 out of 5 stars

Helpful service

Service experience was great as they reached out to me to advise about not being able to send basket on over night courier and offered to box it or refund, I went for the box. When I came down to see the people I had gifted they showed it all to me and was beautifully done.

December 21, 2022

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