I placed 2 orders. One was in error and i emailed padel market immediately after the order was placed. I got a response immediately saying the cancellation was forwarded to the correct department... See more
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Racket came promptly using DHL. Much preferred delivery service provider, who was efficient and informative every step of the way. My Previous attempt with another (different)sports company, using... See more
Company replied
I purchased two pairs of shoes to compare sizing and decided to return the unworn pair. The item was only briefly tried on at home — original packaging, tags, and seals fully intact. I contacted cus... See more
Company replied
I purchased approximately one month ago through the Decathlon partner shop a padel racket at Padel Market. Unfortunately, I have noticed that the racket has developed a crack in the middle. Thi... See more
Company replied
Company details
Written by the company
Padel Market starts with the passion for padel and is driven by the desire to contribute to the growth and spread of this sport. We want to provide you the best equipment for improving and enjoying your game
Contact info
C/ Doctor Esquerdo, 105, 28007, Madrid, Spain
- info@padelmarket.com
- padelmarket.com
4.2
Great
5K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great web site
Great web site, easy to navigate. Really well priced Padel bat. Fast delivery.
October 10, 2025
Reply from Padel Market
Hi Craig! 🙌
Thanks for your comment, we’re happy to know you had such a great shopping experience and that your order arrived quickly ⚡
Hope to see you again soon at Pádel Market!
Regards 💙
Excellent shop price:quality
Excellent product. Great price.
GLS Shipment and delivery a bit slow though.
October 21, 2025
Unprompted review
Reply from Padel Market
Thanks a lot for your feedback! 🙌 We’re really happy that you loved the product and the price. We’re sorry to hear the delivery took a bit longer than expected we’ll keep working to make shipments faster next time. Hope you enjoy your new gear on the court! 🎾
Not a good quality and the warranty…
Not a good quality and the warranty doesn’t answer
October 6, 2025
Reply from Padel Market
Hello Juan,
We’re sorry to hear about your concern. As we mentioned via email, we are already reviewing your warranty claim with the evidence you sent us. Please rest assured that we are following up closely with the brand to provide you with a resolution as soon as possible.
All our rackets are 100% original and of the highest quality. We work directly with the best padel brands on the market to guarantee authenticity and performance.
We appreciate your patience and understanding while we finalize this process.
Best regards,
Perfect with everything
I ordered the racquet on Saturday on Tuesday already delivered with everything perfect
October 6, 2025
Reply from Padel Market
Hello! 💙
We’re thrilled everything arrived perfectly.
Thanks for trusting Padel Market, enjoy your new gear on the court!
Regards
Great service my racquets arrived to…
Great service my racquets arrived to Thailand from Spain in 2 days
October 6, 2025
Reply from Padel Market
Hello Jeff!
That’s amazing! 🌍 We’re happy our service was as quick as your volleys!
Thanks for choosing Padel Market, enjoy your time on the court!
Regards
Bull padel vertex 04
Fast, well communicated, no hidden charges and the racket is beautiful!
October 6, 2025
Reply from Padel Market
Hello Atif!
Thank you so much! 💙
Transparency and quality are part of our game plan. Enjoy your beautiful racket and many winning points ahead! ⚡
Regards
Great item
Great item. Delivered on time. Reliable. Easy to use website. Thank you. Really appreciate it.
September 29, 2025
Reply from Padel Market
🎾🌟 That’s wonderful to hear! We’re so glad everything went smoothly and that you found our site easy to use 🙌💙 Enjoy your new gear and keep smashing it on the court! 💪🏆
Very quick delivery
September 30, 2025
Reply from Padel Market
Hey Mr Steven,
🚚💨 That’s great to hear! We love keeping things fast so you can start playing sooner 🎾😄 Enjoy your new gear and have a blast on the court! 🏆🔥
Quick efficient and great communication…
Quick efficient and great communication through out
September 30, 2025
Reply from Padel Market
Hi Antonio,
⚡📦 That’s fantastic! We’re thrilled everything went so smoothly and that you felt well taken care of along the way 😄🎾 Thanks for choosing Padel Market — see you soon for your next match! 💪🏆
Reply from Padel Market
🙌🎾 That’s awesome to hear! We’re so happy our team could guide you through everything smoothly 😄 Enjoy your new racket and make every match a winner! 💪🏆
Reply from Padel Market
Hey Antonello, Thank you so much! 🙌 We're thrilled you were happy with the fast shipping and packaging we always aim for a perfect delivery experience. Enjoy your new padel gear and keep smashing it on the court! 🎾💪🌟
Great customer service and absolutely great prices
On the first place was the price, I knew exactly what racket I want , and I found it on way better price at pádel market. Then the customer service was great . Everything was exactly how the said . No issues everything was great 😃
September 22, 2025
Reply from Padel Market
🎾🙌 That’s amazing to hear! We’re thrilled you found your racket at the best price and had such a smooth experience with our team 😍 Thanks for your trust now it’s time to hit the court and play your best sets ever! 💪🔥
Reply from Padel Market
Thanks a lot for your kind words! We’re really happy to know you’re satisfied with your purchase and the overall experience. Your trust means a lot to us hope you enjoy your new racket! 🎾
Easy to buy. Delivery still not arrived
Buying the padel was fine.However, FedEx are terrible. They don't call and they don't have the ability to redirect or reschedule the delivery. I wasn't just arriving back to the country the day they originally scheduled delivery so rescheduled for next day. It's now 4 days later (I have game today) and I don't have a padel. The delivery has been very poor especially if you live in an apartment in central london with no concierge.
September 17, 2025
Reply from Padel Market
Hello Kevin 👋
We are very sorry to hear about the delivery issues you are facing. We want to assure you that we have already contacted the shipping company to ensure that your order reaches you as soon as possible. 🚚
As soon as we have an update from them, we will reach out to you privately by email to give you more details and guide you through the next steps 💙.
Thank you for your patience,
It's been more than two weeks since I…
It's been more than two weeks since I placed my order. Still I'm waiting the order to be delivered.
September 16, 2025
Reply from Padel Market
Hello Avtar 👋
We understand your concern about the delay. We want to let you know that we have already contacted the shipping company to check the status of your order and make sure it reaches you as soon as possible 🚚.
It’s important to mention that, due to the recent strikes in Italy, some shipments have experienced delays. However, the courier is working to resolve this and deliver your order soon.
As soon as we have updates, we’ll contact you privately to keep you informed 💙.
Best regards,
Great experience
Great experience. They shipped my racket right away and got it on time. Highly recommended.
September 15, 2025
Reply from Padel Market
Hi Adrian,
🙌🎾 So glad to hear you had such a great experience! Fast delivery and happy players that’s what we love to see 💪🔥 Thanks for choosing Padel Market and enjoy your matches to the fullest! 💙
I’ve received the item before the…
I’ve received the item before the estimated delivery date and it was well packed so thank you very much for your dedication to provide such great customer satisfaction
September 15, 2025
Reply from Padel Market
Hi Saif,
🙌 That’s fantastic to hear! We’re thrilled your order arrived early and in perfect condition 🎾✨ Thanks for your kind words your satisfaction keeps us motivated to keep smashing it on and off the court! 💪💙
Reply from Padel Market
Hi Mehdi,
🎾🙌 Awesome! Glad to know everything arrived right on time now it’s game time on the court! 💪🔥 Thanks for choosing Padel Market!
It’s been Two days that the app say…
It’s been Two days that the app say delivered but i didn’t riceve anything and when I try to contact the store doesn’t reply
September 20, 2025
Unprompted review
Reply from Padel Market
Hello 👋
We are sorry for the situation you are experiencing 😔.
We will contact you directly by email to get more information about your order, and with those details we will immediately follow up with the shipping company to clarify what happened and provide you with a solution as quickly as possible ✅.
Thank you for your patience, we are here to help 💙.
Best regards,
_____________________________________________________
UPDATE
Hello Emanuele,
Thank you for the additional information about your order.
We have verified that the purchase was made through a marketplace, and our review did not find any records of communication regarding the incident.
In any case, don't worry: we have already contacted you through the marketplace platform to assist you with the process and ensure that we provide you with a solution as soon as possible 💙.
Best regards,
Great prices
I was kept up to date with when my racket was arriving. Prices were good and overall good website easy to navigate. Good experience . I’ll be back
September 10, 2025
Reply from Padel Market
Hello Peter 🙌
Thank you for your kind words!
We’re happy you found our site easy to use, with good prices and clear updates on delivery
We’ll be waiting for your next visit!
Best regards,
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