Moved away from BT who were terrible at the cancellation process, 3 months later their still billing me! Padel Sercvies was seamless from start to finish, from sale guy (Pascal) to fitters to support,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and... See more
Company replied
We were searching for a new provider for a while and wasn't sure who to go with. Absolutely delighted and over the moon with the support and client relations we have received at Bread Ahead. Everythin... See more
Company replied
Absolutely amazing service from start to finish. Our phone system went down on the Tuesday and Padel Services were installing our new system by the Thursday morning. They were amazing the whole time t... See more
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Contact info
Suite 3, Alexander House, SS156TL, Christy Court, United Kingdom
- 03330162161
- hello@padelservices.co.uk
- padelservices.co.uk
Having had some very mixed experiences…
Having had some very mixed experiences with previous telecoms companies I was reluctant to change but the team at Padel Services have been great from start to installation. The engineer performed a full installation replacing cabling where needed and gave a detailed training on the use of the system.
September 17, 2025
Unprompted review
Reply from Padelservices
Thank you for your thoughtful review. We completely understand the concerns that come with changing telecoms providers, especially after mixed experiences in the past. That’s why we place such emphasis on making every transition smooth, with no disruption and full support from our engineers and team.
It’s great to hear that the installation and training gave you confidence in your new system. At Padel Services, we’re committed to removing the stress that often comes with switching providers, ensuring everything is set up properly from the outset and that your staff feel fully supported.
We’re delighted to welcome you on board and look forward to continuing to provide the reliable service your business deserves.
— The Padel Services Team
Superb!
Superb!
Great system, works perfectly for our needs.
The installation and switch over was faultless and seamless, training was excellent. Company communication in the run up to the installation was perfect too, fully explained and couldn't be more helpful.
Many thanks to you all.
September 16, 2025
Unprompted review
Reply from Padelservices
Thank you for your superb feedback. We’re delighted to hear that your new system is working perfectly and that the installation, switch-over, and training were seamless.
We know many businesses, like yours, have had frustrating experiences with larger providers such as BT — whether that’s poor service, confusing billing, or solutions that simply don’t deliver. At Padel Services, we focus on the opposite: clear communication, straightforward billing, and a system tailored to your needs, all installed without downtime.
It’s fantastic to know that the difference has been so clear for your business. We’re proud to have supported you through this transition and look forward to continuing to provide the reliable service you deserve.
— The Padel Services Team
We had shane do our install in our…
We had shane do our install in our offices recently. Was a bit complicated with multiple offices to configure and set up. Shane explained everything really well and in a way was understood. He kept us updated through the whole process. Would recommend! Thank you!
September 5, 2025
Unprompted review
Reply from Padelservices
Thank you for your fantastic feedback. We’re delighted to hear that Shane was able to make your installation smooth, even with the added complexity of multiple offices to configure. His clear explanations and regular updates are a great example of the service we strive to deliver.
Shane is a valued member of our engineering team — and we’re proud to say he’s one of many experts at Padel Services who go above and beyond to ensure every installation is seamless and stress-free.
It’s a pleasure to have supported your business, and we look forward to continuing to provide the reliable service you can always expect from us.
— The Padel Services Team
From initial contact to installation…
From initial contact to installation sign off the service from Padel was excellent. The few complications we encountered were swiftly and efficiently resolved by a human! Every member of the Padel team have given excellent service - well done and thank you!
September 2, 2025
Unprompted review
Reply from Padelservices
Thank you for your fantastic review. We’re delighted to hear that from first contact through to installation sign-off, your experience with Padel Services has been excellent.
As you mentioned, any complications were resolved swiftly — and importantly, by a real person who took ownership. That’s a key difference between us and the larger providers: no endless call centres or automated systems, just direct access to a knowledgeable team who care about getting it right.
Every member of the Padel team is committed to delivering a seamless transition, clear communication, and ongoing support you can rely on. We’re proud to stand apart in this industry and look forward to continuing to support your business.
— The Padel Services Team
Cannot recommend Padel Services enough!
What can I say! The whole experience from first point of contact, to the process leading up to the porting and install, to the engineer Shane who visited our premises to carry out the work! The whole process was absolutely fantastic, and everyone we dealt were first class!
I cannot recommend Padel Services enough!
September 4, 2025
Unprompted review
Reply from Padelservices
Thank you for your fantastic review. We’re delighted to hear that from your first point of contact through to porting, installation, and engineer visit, the whole process was such a positive experience.
It’s great to see Shane recognised for his work — he’s a valued member of our team, and we’re proud to say every one of our engineers and staff share that same commitment to delivering a first-class service.
At Padel Services, our focus is always on making the transition seamless, with clear communication and expert support at every stage. We’re thrilled to have delivered exactly that for your business.
— The Padel Services Team
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