PaidFocusGroupReviews 

142
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I've been on Paid Focus for a while and can confidently say that it's legit. As i'm online for pretty much most part of the day completing the surveys isn't a problem, payment is always fast and ove... See more

Company replied

Rated 5 out of 5 stars

Excellent survey site. Surveys are interesting and posted often, resulting in a quick turn around to redeem points for your efforts. They offer a PayPal "cash out" as well, which is rare for these typ... See more

Company replied

Rated 5 out of 5 stars

the best website I have ever seen, so simple and easy to use and you get quite a lot of surveys sent to you which are quite straightforward to complete just giving your opinions, once you get 20,000... See more

Company replied

Rated 1 out of 5 stars

These guys had me do a survey and offered £40 incentive - after completing it they just went silent. I contacted them and confirmed I had completed the survey and said they would speak to the person i... See more

Company details

  1. Education & Training

Written by the company

Participate in focus group discussions and interviews all around the UK and get paid for your opinions. Take part in Market Research and start earning. Entirely free.


Contact info

4.0

Great

TrustScore 4 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(142)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice interface

Very nice interface, user friendly website with high paying surveys

December 26, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your positive feedback! We're thrilled to hear that you find our interface user-friendly and enjoy the high-paying surveys. We appreciate your support!

Warm regards,
Diana

Rated 4 out of 5 stars

My experience with PaidFocusGroup is…The Best

My experience with PaidFocusGroup is nothing but the best, as they provide very good questions that are very much easy to answer but should work on providing more best and rewarding surveys

December 26, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind words and feedback! We're glad to hear that you find our questions easy to answer. We appreciate your suggestion about providing more rewarding surveys and will certainly take it into consideration.

Warm regards,
Diana

Rated 1 out of 5 stars

Absolute waste of time,you filling…

Absolute waste of time,you filling surveys, they take money for it and you wont anything for your time.

Plus reading last couple reviews they seem to stop issuing payments! Which i think its big fat red flag, and anyone reading these should steer clear.

December 14, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

We’re really sorry to hear about your experience. We take feedback seriously and are committed to resolving any issues you’ve encountered. If you could reach out to our support team directly, we’d be happy to investigate further and address any concerns.

Warm regards,
Diana

Rated 5 out of 5 stars

Prompt response

Prompt response

December 11, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your feedback! We're glad to hear that you received a prompt response.

Warm regards,
Diana

Rated 5 out of 5 stars

Paid surveys .Easy cash out

Fully recommend, easy to use and no problem cashing out whatsoever. Also not just survey but paid recruitment and study trials aswell. 5*

December 3, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your fantastic feedback! We're so glad to hear that you had a great experience with our surveys, recruitment, and study trials, and that cashing out was hassle-free. We truly appreciate your recommendation!

Warm regards,
Diana

Rated 1 out of 5 stars

3 weeks and still waiting for my £10

3 weeks and still waiting for my £10. My advice is go to another site

November 25, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

I apologise for the delay in processing your £10. We understand your frustration and are looking into this matter. Please contact our support team directly for assistance in resolving this as quickly as possible.

Warm regards,
Diana

Rated 1 out of 5 stars

Waste of time

Writing this out of pure frustration. I have just completed a 90 minute survey for 12000 points. This survey finished and automatically started me on a new one. Given I had just done a 90 minute one I continued with this new one as I was scared it would impact on my reward for the previous survery. The website conveniently crashed when i finished the second survey and I haven't been awarded anything for either surveys! It was about 2 hours in total. I am close to cashing out on a voucher and I don't even want to attempt another survey. It's just not worth the time or effort and seems really unfair to do a job and not be paid.

August 15, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for sharing your experience, and I’m truly sorry to hear about the issues you encountered. Completing surveys should be a rewarding experience, and it's disappointing when things don’t go as expected. I completely understand your frustration, can we ask that you send us a message on our contact page when signed into our app/webiste. This will allow us to look into this for you to ensure you receive your well-earned points.

Warm regards,
Diana

Rated 1 out of 5 stars

Never received my Love2Shop voucher…

Never received my Love2Shop voucher despite requesting it over a month ago. I submitted a query via the website but never heard back.

August 2, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

I'm very sorry to hear about the delay with your Love2Shop voucher and the lack of response to your query. I will look into this issue immediately and ensure you receive your voucher as soon as possible.

Warm regards,
Diana

Rated 5 out of 5 stars

been using this website for many of…

been using this website for many of years,
they understand and brilliant with there awards,
try it out what have got to lose.
100%

July 14, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your wonderful feedback! We're thrilled to hear you've had such a positive experience with us over the years. Your support and recommendation mean a lot.

Warm regards,
Diana

Rated 5 out of 5 stars

Great website

July 10, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind words! We're thrilled to hear you enjoyed our website.

Warm regards,
Diana

Rated 5 out of 5 stars

Easy To Use Website And Navigate

Easy To Use Website And Navigate , Also fun and interesting surveys with Good Compensation for your time, Would Recommend

July 1, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our website and surveys, and found the compensation fair. Your recommendation means a lot to us.

Warm regards,
Diana

Rated 2 out of 5 stars

Most unhappy with them

I have been taking part in their surveys for quite a while now. You used to be able to request your reward in Amazon vouchers but that seems to have stopped so, on the last occasion I requested a PayPal payment. This was confirmed on 9 May by email and informed me that the money would be in my account within 14 days. I finally received it today - 7 June. In the intervening period I have emailed them 2-3 times with no response. I don’t find this acceptable and I will NOT be participating in their surveys ever again.
NB. Since writing this review I have received an email apologising for the delay which was due to staff shortages. Still not good enough as an automated holding reply would have put my mind at rest

June 7, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

We sincerely apologise for the delay in processing your payment and for the lack of response to your emails. We understand your frustration and are actively working to address our staffing issues to prevent such delays in the future. Your feedback is invaluable, and we're committed to improving our services.

Warm regards,
Diana

Rated 4 out of 5 stars

Rewards I have received from…

Rewards I have received from participating in surveys and in person resesrch have been great and cant wait to do it again

May 15, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind words! We're thrilled to hear that you've enjoyed participating in our surveys and research. We look forward to having you join us again soon for more rewarding experiences.

Warm regards,
Diana

Rated 4 out of 5 stars

It nice being rewarded

It nice being rewarded

May 14, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind feedback! We're delighted to hear you enjoyed your experience.

Warm regards,
Diana

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good variety of surveys, quick pay outs

May 12, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your positive feedback! We're delighted to hear that you find our website easy to use, enjoy our variety of surveys, and appreciate our quick pay-outs. Your satisfaction is our priority.

Warm regards,
Diana

Rated 1 out of 5 stars

Massively Underpaying

The points offered when converted into a real currency - the value is very poor, well below minimum wage salary. It is not a good return at all for the time spent.

April 27, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

We apologise for any inconvenience caused. We continually review our rewards system to ensure fair compensation for your time. Your feedback is valuable in this process.

Warm regards,
Diana

Rated 5 out of 5 stars

Great site

Great site, fun surveys, look and ease of website very good, points build up quickly, can exchange for gift cards.

April 6, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your positive feedback! We're thrilled to hear that you're enjoying our site, surveys, and the ease of earning points. We strive to make your experience as enjoyable as possible.

Warm regards,
Diana

Rated 5 out of 5 stars

Its a great service that is simple to…

Its a great service that is simple to use and easy to understand

March 26, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind words! We're thrilled to hear that you found our service straightforward and user-friendly. Your satisfaction is our top priority.

Warm regards,
Diana

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