PaidFocusGroup Reviews 

142
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I've been on Paid Focus for a while and can confidently say that it's legit. As i'm online for pretty much most part of the day completing the surveys isn't a problem, payment is always fast and ove... See more

Company replied

Rated 5 out of 5 stars

Excellent survey site. Surveys are interesting and posted often, resulting in a quick turn around to redeem points for your efforts. They offer a PayPal "cash out" as well, which is rare for these typ... See more

Company replied

Rated 5 out of 5 stars

the best website I have ever seen, so simple and easy to use and you get quite a lot of surveys sent to you which are quite straightforward to complete just giving your opinions, once you get 20,000... See more

Company replied

Rated 1 out of 5 stars

These guys had me do a survey and offered £40 incentive - after completing it they just went silent. I contacted them and confirmed I had completed the survey and said they would speak to the person i... See more

Company details

  1. Education & Training

Written by the company

Participate in focus group discussions and interviews all around the UK and get paid for your opinions. Take part in Market Research and start earning. Entirely free.


Contact info

4.0

Great

TrustScore 4 out of 5

142 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(142)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful company for research…

Wonderful company for research opportunities that really values peoples opinions and greatly rewarded is a bonus

March 21, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind words! We're thrilled to hear that you value our research opportunities and rewards. Your feedback means a lot to us!

Warm regards,
Diana

Rated 5 out of 5 stars

Good side income

February 14, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our platform to be a good side income opportunity. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out.

Warm regards,
Diana

Rated 5 out of 5 stars

Great survey site...not that many…

Great survey site...not that many surveys but no rejected surveys when I get them

February 5, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your positive feedback! We're glad you're enjoying our surveys, and we appreciate your understanding regarding the survey availability. Your satisfaction means a lot to us. If you have any suggestions for improvement, feel free to share.

Warm regards,
Diana

Rated 5 out of 5 stars

Great experience

Great experience
Loads of surveys and excellent rewards

February 4, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our surveys and found the rewards excellent. We appreciate your feedback and look forward to continuing to provide great experiences.

Warm regards,
Diana

Rated 5 out of 5 stars

An excellent site to use

An excellent site to use, very easy to use, and pleasant, I use this site a lot and it is very rewarding and interesting

February 2, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for your kind words! We're delighted to hear that you find our site easy, pleasant, and rewarding. We appreciate your continued support.

Warm regards,
Diana

Rated 5 out of 5 stars

Great mobile app

The daily poll to collect stars is great and is relatively easy to collect enough to enter the monthly prize draw. The choice of rewards is great, just wish there were more surveys available to collect more points.

January 17, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for sharing your positive experience with our daily polls and rewards system. We appreciate your feedback on wanting more surveys, and we'll certainly consider that for future improvements. Your input is valuable to us.

Warm regards,
Diana

Rated 5 out of 5 stars

Excellent - Love Being Part of the Community

I have had an excellent time being part of the PaidFocusGroup community. The surveys and focus groups that are sent to me are accurately targeted, therefore ensuring the I have a much higher chance of being accepted and thus not wasting my time on incompatible surveys. The surveys and focus groups are really interesting to me plus you get rewarded!! It’s a win win!

January 5, 2024
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thank you for sharing your positive experience with PaidFocusGroup! We're thrilled to hear that our accurately targeted surveys and focus groups have made your participation more rewarding. We appreciate your time and dedication to our community. Here's to more win-win opportunities!

Warm regards,
Diana

Rated 5 out of 5 stars

Good VoIP Platform

I am from deGournay Ltd. We are using FOCUS group phone systems and Internet connection at London and Kings Road. The Service and Products are really Good.

My mail Id is from Gwambo Studios as it is a division of deGournay Ltd.

December 6, 2022
Unprompted review
Rated 1 out of 5 stars

Spent an hour completing a survey after…

Spent an hour completing a survey after getting through the 'screening', thanks me at the end and then told me I wasn't eligible so didn't get the advertised points. After I had given it all the information it needed obviously.

Trying to delete my account is an even bigger farce. 5 attempts and an email and still nothing.

September 23, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Hello Kelly,

We appreciate your contact and sincerely apologize for any inconvenience you may have encountered.

We have just dispatched an email to provide you with further clarification regarding the issues you've faced, in our ongoing effort to address and resolve them.

Best regards,
Diana

Rated 5 out of 5 stars

Excellent panel site that has a wide…

Excellent panel site that has a wide variety of topics to take part in. The survey lengths vary too and the design of them is not your typical boring style.

The time/incentive ratio is fair and payout very fast. Never any issues but I've yet to win any prize draws 😉

Keep up the good work guys!

August 26, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Dear D,

Thank you so much for taking the time to share your feedback with us on Trustpilot! We're thrilled to hear that you've had an excellent experience on our panel site.

It's wonderful to know that you appreciate the wide variety of topics we offer and that you find our survey designs engaging. We take pride in creating surveys that are not only informative but also enjoyable to participate in.

We're also pleased to hear that you find our time/incentive ratio fair. We strive to ensure that our members are rewarded appropriately for their time and effort. And as for the quick payouts, we're delighted that you've found our payment process efficient.

While you haven't won any prize draws yet, we encourage you to keep participating! You never know when your luck might change, and we're constantly working to offer exciting opportunities for our members.

Thank you for your kind words and encouragement. We truly appreciate your support, and we're committed to providing you with the best experience possible.

If you ever have any questions or suggestions, please feel free to reach out to our support team. We're here to assist you.

Once again, thank you for being a valued member of our panel site. We look forward to having you continue this journey with us!

Best regards,
Diana

Rated 5 out of 5 stars

One of a kind.

What a great research company. Love the daily innovative surveys and currently enjoying the spin the wheel fun month. Great team. Prompt payment for any research projects you do. They are so good, I have recommended them to my friends.

June 29, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Hi Karen,

Thank you so much for the kind and loving review. We are so glad to hear that you are enjoying your time with us!

We hope to have more fun rewards for you soon. :-)

Warmest regards,
Diana

Rated 5 out of 5 stars

It is really great platform

It is really great platform. Trustworthy, reliable platform. Quick responses if you have a question. I really love this platform one of my favourite. Highly recommended 😊

June 29, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thanks for the lovely feedback Tugce! Glad we can provide a good experience for you and hope to have more fun rewards for you soon. :-)

Warmest regards,
Diana

Rated 5 out of 5 stars

Great Platform, Service and Team!!

I have been using PaidFocusGroup for a few years now and they have delivered a very good, modern and engaging service. I have been amazed of how user friendly the site is and they always have opportunities to get rewarded and encourage a real community atmosphere. Recently I got exceptional service from Nicholas (Nick) at customer service, who sorted a reward that was not credited due to a simple miscommunication. He not only responded very quickly to my help request but chased up the points directly with the client, identified the issue and clearly explained it it great empathy and apology but ensured that he followed up and messaged me as soon as the my reward was credited to my account. He exceeded my expectations, as I had long given up on getting this kind of service anymore. These guys are legit, the real deal and I look forward to remaining part of the community.

June 29, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Hi Alvin,

This feedback has been absolutely special! Nick is very grateful for your kind words and will continue striving to ensure you and the community have engaging service.

Warmest regards,
Diana

Rated 5 out of 5 stars

Great customer service

Really good company with great customer service. The staff have always been polite and happy to help with whatever query or questions I have had. Most recently, I received an unexpected message from the customer service team regarding a project I took part in last month to advise me that I have been credited for the project and also an apology that it took so long (the project info wasn't clear and gave the impression customers would have been paid sooner). Wasn't expected because usually (from experience with other companies) you'd just see the credit to your account! Thank you Paid Focus Group for being empathetic and your support for the time that I have been with you.

June 29, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Hi Francis,

Thank you very much for the kind words. We are always striving to ensure great customer service along with amazing rewards.

We hope to have more fun rewards for you soon. :-)

Warmest regards,
Diana

Rated 5 out of 5 stars

Great way to make extra money

Great way to make extra money, surveys and market research opportunities available. Quick payout too

May 26, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thanks for the positive feedback Amber! :-)

Warmest regards,
Diana

Rated 5 out of 5 stars

They are a great team

They are a great team. Very helpful and friendly. They always respond quickly and they are always VERY understanding. Excellent!

May 26, 2023
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thanks your feedback, Mike! We hope to have more survey opportunities for you soon. :-)

Warmest regards,
Diana

Rated 5 out of 5 stars

I was happy with the work done in the…

I was happy with the work done in the company
They treat each other much better than any other company

August 17, 2022
Unprompted review
PaidFocusGroup logo

Reply from PaidFocusGroup

Thanks for the lovely feedback Betty! Glad we can provide a good experience for you and hope to have more fun rewards for you soon. :-)

Warmest regards,
Diana

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