While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Spoke to someone called Mohammed. Excellent customer service/manner. I had previously spent alot of money on tickets that I hadn't been able to use. He organised that I got a free booklet of 10 ticket... See more

Rated 5 out of 5 stars

I bought these tickets recently went to site last weekend in orpington it was absolutly amazing. It was much better than last year . More trucks tanks helicopters. M16 gun upgrades and the smoke gerna... See more

Rated 5 out of 5 stars

Nice experience with Mohammed, he gave us student discount. Will be coming for sure for a great experience

Rated 2 out of 5 stars

PaintballX seems to be a reseller for tickets to another paintball arena. They don't tell you how much it will cost to buy paint. On a typical day you easily use 200-300 paints so expect to pay at lea... See more

Company replied

Company details

  1. Adventure Sports

Written by the company

Paintball X


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke to someone called Mohammed

Spoke to someone called Mohammed. Excellent customer service/manner. I had previously spent alot of money on tickets that I hadn't been able to use. He organised that I got a free booklet of 10 tickets which I will now make sure my boys will use. I really didn't expect it and had given my previous tickets up as a lost cause. I was very pleased with the company.

May 7, 2026
Unprompted review
Rated 2 out of 5 stars

PaintballX seems to be a reseller for…

PaintballX seems to be a reseller for tickets to another paintball arena. They don't tell you how much it will cost to buy paint. On a typical day you easily use 200-300 paints so expect to pay at least £30 per person.

October 5, 2025
Unprompted review
Paintball X logo

Reply from Paintball X

Thank you for taking the time to share your review. We truly value your feedback, as it helps us improve the experience for all our guests.

To better understand your concerns, could you please provide a little more detail about what happened? In particular, we would appreciate knowing where you purchased your tickets from. This will allow us to look into the situation further and ensure there wasn’t any miscommunication.

As part of our commitment to transparency, it is very important to us that every customer is fully aware of the total cost of the experience before confirming their booking. If there was any shortfall in communication, we want to make it right.

We look forward to your reply and thank you again for bringing this to our attention.
Please email further details to paintballxltd@gmail.com .

Warm regards

Rated 5 out of 5 stars

Great day out

Had an awesome day hanging out with my mates, diving into some games. The setups were top-notch, and the game modes kept us hooked for hours. Highly recommend checking it out, especially the spot in South London. It's a blast!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very great service

It was great service in my first time of paintball. Very fun activity to do with your friends and families. I admire the customer service from Mohammad, very genuine guy, he actually encouraged me to try it and I am 100% sure I’ll go for a second time soon. Highly recommend to other as well.

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

my experience was amazing thanks to…

my experience was amazing thanks to your wonderful colleague (Mohammad) his pitch of the product was perfect as was his personality could tell he loved to interact with people despite it being his job couldn't ask for better customer service.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolute bargain

Me and my friends made an amazing deal with Mohammed today. Even though I've never played paintball before he really got me into it. Absolute legend. Looking forward to my first game.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Just our luck

Just our luck! We just literally found the good outdoor activities and also a good deal with Muhammed. Its gonna be an excellent and fun activities with friends 😍😍

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Mohammed provided me and my friend…

Mohammed provided me and my friend great customer service with his enthusiasm. He greeted us with an extremely big smile and open gestures, seeming very friendly and easy to talk to, not only did he sell us the tickets but also managed to ask us how we are today which was very considerate of him! He really made my day and I am very excited to have my paint balling experience with you after having my lovely conversation with Mohamed.

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Mohamed approached me today with such a…

Mohamed approached me today with such a bubbly and enthusiastic attitude, already from then I could tell I was going to buy the tickets just from his approach. He managed to convince me by advertising the venues and activity as a whole, making me extremely excited to book using the tickets I bought from Mohamed. Not only did he mention the tickets he was also being extremely friendly, asking about how my day was which overall was just an amazing customer service from Mohamed :D

November 24, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look