PaintVibe.com - Paint By Numbers Reviews 507

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their outstanding quality, user-friendliness, and vibrant paints. Many people highlight the excellent customer service, noting the helpfulness, responsiveness, and understanding approach of the support staff, who often go above and beyond to resolve issues and ensure satisfaction. However, some customers also noted issues with the quality of the paints, describing them as transparent, watered down, or even dried up upon arrival. A few other people also felt that the colors delivered did not always accurately represent the advertised images. There were also occasional reports of orders not being received or issues with custom picture interpretations.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting the user-friendly and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the excellent quality of canvases,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the support... See more

Order

People report ambiguous experiences with order. While some customers praise the quick resolution of missing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service was fantastic! I received an email saying I had points expiring, even though I didn't have an account created. This mistake was taken care of fairly quickly. I will continue... See more

Company replied

Rated 5 out of 5 stars

I made a mistake with my address, but even with all the awful tariff crap, the Paint Vibe support staff fixed my mistake and got me my two orders. I really really appreciate it. On top of the support... See more

Company replied

Rated 5 out of 5 stars

Love the picture!! (We got the badass lion with the sunglasses). It's so fun and easy and comes out incredible, and the team was super helpful with replacement assistance when we found ourselves stuck... See more

Company replied

Rated 5 out of 5 stars

PaintVibe support team was very helpful in helping correct a situation where the package was going to the wrong address. They stayed in contact and did the best they could to ensure I received it. Wh... See more

Company replied


Company details

  1. Art Supply Store
  2. Craft Store
  3. Hobby Store
  4. Paint Store
  5. Painting

Written by the company

Are you looking for a creative and relaxing hobby? Find hundreds of paint by numbers kits for adults online at Paint by Numbers and draw your first painting today!


Contact info

4.0

Great

TrustScore 4 out of 5

507 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’m already hooked on paint by numbers

I’ve just finished my first ever paint by numbers. I really enjoyed it - it helped to relieve my working/teaching from home boredom and stress.
I sent the other one I bought to my mum in Qld. Thanks for getting me hooked. Angela - NSW

September 11, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hi Angela! Thank you for your loyalty! Say hello to your Mum)

Rated 5 out of 5 stars

Working on Painting #4 and Have #5 Ordered! Love This Company!!!!

I have now ordered 5 paintings from this company and will continue to do so. Even when one arrived with a small flaw in the canvas, the company immediately shipped a replacement to me!
This is one of the many reasons why I tell everyone that they should order through your company. Not only is the product amazing, but the customer service is impeccable also! Another friend ordered their first painting this week, after my posting my latest on FaceBook. I will continue to use, praise and recommend this company! Thank you!!!!

August 19, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Thank you Linda, we are always happy to see you!

Rated 5 out of 5 stars

Excellent quality and prompt customer…

Excellent quality and prompt customer service.
I had an issue with a damaged canvas, and the situation was rectified immediately and without any complications!
Love this company!

August 10, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hi Angela, thank you and Happy Painting!

Rated 5 out of 5 stars

I have purchased 7 paint by numbers…

I have purchased 7 paint by numbers kits from this company and will continue too mainly due to the ease in ordering, the delivery time is always prompt, the quality of their kits is excellent and their customer service is outstanding. I have had queries on occasions which have always been addressed in a professional, timely and friendly manner. I have recommended this company to friends who also have been very impressed. Thank you Paint by numbers for having quality kits and quality staff.

August 10, 2021
Unprompted review
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Reply from PaintVibe.com - Paint By Numbers

Hello Suzette, thank you so much for staying with us! We are happy to make you happy))

Rated 5 out of 5 stars

I had a pleasant experience with paint…

I had a pleasant experience with paint by number. I started with a complexity level as I wanted to challenge myself and the result was beautiful! I highly recommend it.
Nada K

August 6, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hi Nada, thank you for your feedback! We are sure your painting is a real masterpiece!

Rated 5 out of 5 stars

This is the first time holding a brush…

This is the first time holding a brush and paint, indeed addictive. Where I live lockdown due to pandemic extended and this Paint By Numbers occupies me.
Glad original picture of the painting itself is included in the package, when we make a mistake just over brush it.
Thumbs up to who ever invented. Thank you so much.

August 3, 2021
Unprompted review
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Reply from PaintVibe.com - Paint By Numbers

Hi Mayke, thank you very much for your review - we do appreciate it!

Rated 5 out of 5 stars

Best place to order your paint by Shirley D

Best place to order your paint by numbers paintings. They are on canvas and always 100% quality. Will ALWAYS order my paintings here :)

July 26, 2021
Unprompted review
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Reply from PaintVibe.com - Paint By Numbers

Hi Shirley! We'll try our best to make you pleased))

Rated 5 out of 5 stars

Great quality of canvas and paint

Great quality of canvas and paint, huge choice of painting too. Customer service is great, the shipping took a while (I'm in Montreal, canada), so I was worried but customer service was really helpful and I received my package shortly after. I actually bought my first paint from this company at a store close to my house but the choice was limited. Happy to know there is so much choice online because the quality of the painting was great on my first one. Can't wait to get started on the 4 new that I bought!!!

July 21, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hi Lysanne, thank you or you loyalty and for staying with us!!!

Rated 5 out of 5 stars

I love doing these paintings

I love doing these paintings. I had craniotomy surgery Nov 2020 and am still off work. Your paintings have made my recovery less boring. I love doing them, thankyou.

July 8, 2021
Unprompted review
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Reply from PaintVibe.com - Paint By Numbers

Hello Kim! Thank you for your kind and we wish you the soonest recovery!!!

Rated 5 out of 5 stars

Highly Impressed/Satisfied

This was my first time ordering paint by numbers by this site and I can say I'm highly satisfied. The kits came packaged neatly and with everything needed to complete. I was very impressed by quality of paint, canvas and brushes. I did have one issue with a kit being sent wrong but with the help of the customer support team, I was sent a replacement in a very timely manner with new tracking information also. I look forward to that, and overall I am very impressed. I'll be ordering more in the future.

July 6, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hi Kelsey, thank you for your kind review) It 's just great to get such a good feedback for our work! It really inspires!

Rated 5 out of 5 stars

Relaxing and fun

My paint by numbers arrived on Monday and I absolutely love it! I have 2 little ones so once they're in bed I get my paint brushes out and paint!!. I find it relaxing and can't wait to complete and then buy another 😁

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

This company provides excellent service with good quality products. Goods have arrived (half way round the world) in perfect condition, with every thing needed to complete the painting. I will definitely buy from this store again.

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you for your quick response ... Much appreciated! Your painting sets are fantastic and excellent pastime./The reply I received was prompt and much appreciated. I'm waiting to receive an e

Problems with colors: #10 and 11 are the same; #3 was about 1/3 full, yet the print calls for a lot more and as a result #3 is empty with quite a few #3 yet to fill!! There were two #4 pods...
There seems to be a quality problem with colors!
This was a gift from my daughter and I don't want to bother her with this. Any suggestions?
Thank you.
Maurice

April 28, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hello Maurice,
Thank you forgetting back to me.

I'm Vanessa, the owner of the PaintByNumbers.Shop
I'm so sorry to see your disapointment, and we will certainly send the replacement (as we always do in case of some issues at the very first request).

Please CHECK YOUR EMAIL

Rated 5 out of 5 stars

I love paint by number

I love paint by number. This is my second one I ordered one last year. So far this is my favourite by far. I love that it comes as an easel. The diamond art is for my daughters birthday in a couple of weeks. I showed some collegues my projects and they were wanting to order also. I have sent them the email. thank you I will be ordering again!!!

April 26, 2021
Unprompted review

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