PaintVibe.com - Paint By Numbers Reviews 507

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their outstanding quality, user-friendliness, and vibrant paints. Many people highlight the excellent customer service, noting the helpfulness, responsiveness, and understanding approach of the support staff, who often go above and beyond to resolve issues and ensure satisfaction. However, some customers also noted issues with the quality of the paints, describing them as transparent, watered down, or even dried up upon arrival. A few other people also felt that the colors delivered did not always accurately represent the advertised images. There were also occasional reports of orders not being received or issues with custom picture interpretations.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting the user-friendly and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the excellent quality of canvases,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the support... See more

Order

People report ambiguous experiences with order. While some customers praise the quick resolution of missing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service was fantastic! I received an email saying I had points expiring, even though I didn't have an account created. This mistake was taken care of fairly quickly. I will continue... See more

Company replied

Rated 5 out of 5 stars

I made a mistake with my address, but even with all the awful tariff crap, the Paint Vibe support staff fixed my mistake and got me my two orders. I really really appreciate it. On top of the support... See more

Company replied

Rated 5 out of 5 stars

Love the picture!! (We got the badass lion with the sunglasses). It's so fun and easy and comes out incredible, and the team was super helpful with replacement assistance when we found ourselves stuck... See more

Company replied

Rated 5 out of 5 stars

PaintVibe support team was very helpful in helping correct a situation where the package was going to the wrong address. They stayed in contact and did the best they could to ensure I received it. Wh... See more

Company replied


Company details

  1. Art Supply Store
  2. Craft Store
  3. Hobby Store
  4. Paint Store
  5. Painting

Written by the company

Are you looking for a creative and relaxing hobby? Find hundreds of paint by numbers kits for adults online at Paint by Numbers and draw your first painting today!


Contact info

4.0

Great

TrustScore 4 out of 5

507 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

First experience

This was my first time ordering from this company after reading great reviews. I received my order 3 weeks after placing it and the canvases came in perfect condition! Reason not for 5 stars is that I ordered 4 canvases (used the buy 3 get 1 free promotion), but I only received 3. I have sent them a message so hopefully this will be sorted soon.

April 21, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hello Emilie

I hope you're doing great today!
We are very sorry for this mistake. Replacement has been processed and shipped out.
Please check your new tracking number - we sent it via email

Again, we apologise and thank you for your patience and loyalty!

Rated 5 out of 5 stars

Apologies!

My apologies for posting a comment to the wrong website! To make up for it, I plan to place an order so I can give an honest review!!

April 19, 2021
Unprompted review
PaintVibe.com - Paint By Numbers logo

Reply from PaintVibe.com - Paint By Numbers

Hi Diane,
thank you for your loyalty! We'll be happy to see you among our customers)

Rated 5 out of 5 stars

I love love love paint-by-numbers

I love love love paint-by-numbers! They are the best company that I have bought any type of craft from. I love that I can finish my painting, put the sealant on it and hang it on my wall! Beautiful results every time! I've got my next one ready to do. That's the number 3 and I can't wait to do a hundred more!

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

In the fall of 2020 in the midst of the…

In the fall of 2020 in the midst of the pandemic, I ordered my first Paint By Numbers kit. It was exciting and fun to do.
Upon completion of that one I ordered a second kit, and a third one is in transit now.
I love the quality of the canvas and paints, and they give me a sense of joy and pride when I show family and friends. I highly recommend Paint By Numbers!

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Impeccable Service

I recently ordered a product from PaintByNumbers. I received the product in the time expected. However it was damaged. I contacted PaintByNumbers, I sent them a picture of the damage and they immediately shipped me a replacement. There service was outstanding and I would recommend them to anyone. They treat their customers with respect and trust their customers integrity.
Great working with PaintByNumbers and hoping to have a long relationship with them with my new and enjoyable hobby of painting.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Love your paint by number kits

Love your paint by number kits. They are excellent quality and lovely when finished (I’m almost done with my first painting) Flower Yorkie. Canvas is framed and it’s ready to paint right out of the box and directions are most helpful. I will be purchasing more. Great purchase!

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality painting kits

I really enjoyed the paintings I bought. All the materials I needed are included and the instructions are straightforward. Good quality canvas and painting brushes. A 5 stars is given!! I will surely purchase more from them!

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality !

bought many of your paint by number and Diamond
paintings on your Web site and in a store near my home that sells
them. Everytime i finish one, I put it on my Facebook page and my
co-workers and friends are trilled to see them. Many friends and
co-workers bought some because of what they saw i did. They are
now as hooked on those kits as i am!

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Products

Dear Paint by Numbers -

I just wanted to let you know I love your products! So far I have
purchased 7-8 paint by numbers and 2 diamond paintings. I have
painted a total of 4 canvases, working on my fifth, and, I must
say, the quality of the canvas, paint pots, brushes, etc. is
FANTASTIC!

I tried another company during the pandemic; however, I did not
enjoy their product. The pots were singular and not numbered to
match the, very tiny, paint chart. The canvas was more stretchy
somehow and didn't seem to take the paint nicely. And there were
no pictures on the box to let me know what canvas was inside. :(

As I keep painting, I fully
intend to continue to purchase from your company and promote it
among my friends.

Thank you for assisting me during the pandemic to be artistic and
lessen my stress!
Nicole C.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Love PaintBYNumbers

I am almost done my third painting. I have really enjoyed the painting. I started basic and have progressed to more detailed pictures as I go. What I like most about your product, is the frame and stretched canvas. I just have to sit and paint, and the finished product is ready to hang on the wall. I’ve mailed the first two to my daughter across the country, and she is hanging them both very soon!
The hobby has been a ‘blessing’ during this pandemic!
Your product and service, so far, has been wonderful! Keep it up!

Lynne Hegenauer

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Excellent customer service! Very helpful and very quick to respond to emails.
I love my paint by number products. They are very beautiful and high quality.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I absolutly love their products!
I ordered 5 paintings, the professional brushes (that makes all the difference!) and the folding easel.
I had a problem with one on my painting (two colors were the same) and they send another one free of charge!

Excellent customer service and I will keep ordering from them.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality

Just recieved my second paint by Numbers. Love how the first one came out and excited to start the second!

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic quality Paint By Numbers kits

I very much like the quality of the paints and canvas, a good size reference sheet and a really good quality guide photo comes with the paint by numbers kit. Also, they deliver fairly quick. I really like this company and highly recommend them.

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

They came quickly and arrived safely - look great

They came quickly and arrived safely, I thought I had a problem, so I e-mailed them and they came back straight away and were brilliant, problem solved.
I’ve opened them up and they look great, looking forward to starting them. I will buy again 😄

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Good quality

Please be mindful where you buy. The original is paintbynumbers.shop, meaning this one.

They are legit, good quality and the canvas arrives on the frame already. I have bought 3 paintings so far and love it!
My favourite is the green ballerina.

Their name got "stolen" and used by others that often scam.
I write this to help an honest company and hopefully they get even more choices for paintings :)

January 30, 2021
Unprompted review

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