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Paint Monster Reviews 216

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TrustScore 4.5 out of 5

4.5

Paint Store
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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, noting that orders arrive quickly and on time. People are also very satisfied with the quality of the products and the competitive pricing. The overall service, including helpful staff and efficient order processing, receives high marks from consumers. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or longer shipping periods than expected. There were also isolated instances where the paint color did not match expectations or where there were initial problems with the website during ordering.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the fast... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that products are very... See more

Service

People report positive experiences with service. Many customers praise the excellent service, highlighting... See more

Order

Reviewers highlight positive aspects of their orders. Many customers praise the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always do there best to get you the right paint on time at a competitive price. I have purchased many tins of Teknos over the past few months and they always arrive on time and of a consistent colour... See more

Rated 5 out of 5 stars

I've had a couple of things from Paint Monster. Both orders shipped within a couple of hours and the first one arrived as expected. Second one unfortunately got stuck with Royal Mail. Quick check and... See more

Rated 5 out of 5 stars

Had a slight problem with the paint but the matter was sorted very quickly and a delivery was made the next day. Really great customer support. Would definitely use them again. Thank you.

Rated 5 out of 5 stars

Amazing service, helpful staff when I needed to amend my order and then the paint arrived the very next day, packed efficiently and securely. I rarely provide any feedback, but in this case Paint Mon... See more

Company details

  1. Paint Store

Written by the company

The Paint Monster Team have been trading for over 50 years, we deliver a wide range of painting and decorating supplies to trade and DIY customers. Paint Monster continues to grow, with Industrial wood and metal finishing products across the North of England. Many of the leading brands we stock and supply include: Teknos, Owatrol, Treatex, Fiddes, Johnstone’s and Leyland Paint… too many to mention them all!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service.

Amazing service, helpful staff when I needed to amend my order and then the paint arrived the very next day, packed efficiently and securely. I rarely provide any feedback, but in this case Paint Monster definitely deserve this review.

June 27, 2025
Rated 5 out of 5 stars

Great service

Great service.

I was right on the line for next day delivery, but lovely lady I spoke to made a real effort to get my order turned around and out the door for a Sat delivery.

Will definitely use again!

June 20, 2025
Rated 5 out of 5 stars

Excellent

I've had a couple of things from Paint Monster. Both orders shipped within a couple of hours and the first one arrived as expected. Second one unfortunately got stuck with Royal Mail. Quick check and a replacement was sent directly to my job site and arrived before I did the next day. Great service and service recovery. Can't fault them

May 30, 2025

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