paintmypooch.com Reviews 48

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and the exceptional service received, often highlighting the vibrant colors and spot-on likeness in their pet portraits. Many people appreciate the care and detail that goes into capturing their pet's personality, making the items treasured memories and genuine pieces of art. Reviewers also commend the staff for being professional, helpful, and efficient in communication and time management, ensuring a smooth process from start to finish. However, some people mentioned that they didn't have the best material to work with, yet the company still managed to capture the essence of their pets beautifully.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

Quality

People report positive experiences with quality, consistently praising the high quality of the products, with... See more

Service

Consumers find service to be positive, with many describing it as magnificent and impeccable. Reviewers... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paint My Pooch created the most perfect portrait to honour my sweet Cookie. When my iPhone died, I lost so many of my favourite photos. They didn’t have the best material to work with, but they still... See more

Rated 5 out of 5 stars

I received my beautiful picture from "paint my pooch" after Simba my beautiful kitty passed. I supplied a photo and the finishing touches added made the picture unique to his personality. The quality... See more

Rated 5 out of 5 stars

Not only am I over the moon with the product that was produced by Paint My Pooch, the service was impeccable. They responded to all of my questions, ensured that I understood what all of my options we... See more

Rated 5 out of 5 stars

I couldn’t be happier with my dog’s portrait 🥹 The detail, care, and love that went into it is honestly incredible. It captures my dog’s personality perfectly and is something I’ll treasure forever.... See more


4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Amazing work

Amazing work! So inlove with my phone case with my horse painted on it. Top quality, great communication
Highly recommended!!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support

I was chasing a present for my sister-in-law and had a couple of sneaky pictures of her dogs as puppies and wanted to get them made into a portrait; the team at paint my pooch were upfront that these pictures wouldn’t produce a great result and as, at the time, I had no other photos they quickly refunded my money. Luckily, for once in my life, I was on the front foot and had a bit of time to get better photos of the dogs. I got some new photos taken a couple of months later and the team turned them into an amazing portrait. I was kept informed the whole way through the process which turned out to be quick and painless with a really short turn around. I could not be happier with both the service and results.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

I looked around for the perfect gift…

I looked around for the perfect gift for my sister who recently lost her beautiful dog in such a tragic way. Anyway came across this site and saw their paintings and I knew then, this was the gift I wanted. Sent them a picture of the dog, they sent me a proof, which looked absolutely amazing so gave them the go ahead! Didn't take long before I received the actual painting in a frame, I was blown away with the final result and i cant wait for my sister to receive this beautiful and treasured memory of her beloved dog.
I cannot recommend this company highly enough, its been such an easy and quick process all the way but the end result is where it counts and this company definitely came through with their promise of capturing the unique charm and character of your pet.
This company is Australian, which is always a bonus for me, and as usual I did do the 'look around' and found a few other companies that do similar paintings, but the majority were overseas companies and comparing their paintings, I just didn't get the 'wow' factor from any of them!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch quality and service!

Not only am I over the moon with the product that was produced by Paint My Pooch, the service was impeccable. They responded to all of my questions, ensured that I understood what all of my options were, and did not aggressively upsell on any items. More importantly, when I received my print (without a frame) it was damaged by the shipper. PainMyPooch worked with their printer to produce a new version and I had it the next day!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and friendly service!

I got 2 portraits done for my cousins 21st, her cat and horse are her world and she was over the moon! The quality is amazing and the service was fast, everything was easy to complete on the website. I didn’t have a good photo for one of the portraits and the team were quick to email me and let me know. Very friendly! Highly recommend and will use them again

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Loving Portrait

After losing our almost 18 year old, much loved little dog we wanted a special way to keep his memory with us every day. Paint My Pooch has done that and more. His beautiful portrait now keeps him close to us every day. The process is so easy & the communication excellent. I couldn't recommend Paint My Pooch more highly.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

So easy to communicate with the paint…

So easy to communicate with the paint my pooch people, extremely happy with the painting.
Very reasonable pricing, and quick service
Would highly recommend to anyone looking for this kind of experience.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

I received my framed picture of my…Holly

I received my framed picture of my beloved Holly who crossed over the rainbow bridge, it was perfect the artists were very helpful in making it perfect, changing the background colour to suit the photo.
The costs are more than reasonable and worth every cent.
I would use them again and highly recommend them as the go to people if you want the perfect memory.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Just beautiful

Just beautiful ! My sister was in tears when I gfited her pet portrait to her. The team at paint my pooch was so accommodating and I can't recommend them more. Fast delivery and such a perfect gift.

March 14, 2025
Rated 5 out of 5 stars

Couldn't be happier with the results of…

Couldn't be happier with the results of my pet portraits! The team was quick to respond with a preview and absolutely nailed the designs. Delivery was quick and the frames are good quality. I can highly recommend their work.

March 6, 2025
Rated 1 out of 5 stars

Bloody awful service

Bloody awful service, charged for a portrait, never arrived, in the end I got a digital download which was featureless, no depth in the image.
I did better using free cartoon software.
Avoid like the plague.
It's a shame I can't attach the bloody awful picture.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Awful Experience

I had an awful experience with Paint My Pooch. My order was intended as a Christmas gift, but it arrived 1.5 months late. Despite knowing Canada Post had been on strike for over a month prior to my order, they still chose to use them for shipping. To make matters worse, the mug I ordered arrived broken. When I contacted their customer service, they refused to issue a full refund, which was extremely disappointing. This was one of the worst sales experiences I’ve ever had, and their customer service was completely unhelpful. I wouldn’t recommend this company to anyone, not even my worst enemy. Avoid them at all costs!

January 27, 2025
Unprompted review

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