PAIR Mobile - Cork Reviews 70

TrustScore 3.5 out of 5

3.4

Sarsfield Road 1, Unit 15d, Wilton Shopping Centre, D10 PK33 Cork, Wilton, IE


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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely terrible experience. Avoid this place. I went in to get the back of my phone replaced—something that should be a simple, routine repair. I was told it would be done by the end of t... See more

Rated 5 out of 5 stars

I had a repair conducted on my iPhone by PAIR Mobile Wilton Cork. The repair didn't work with the screen unusable and consistently failing to register touch. I sent the company an email but it wasn't... See more

Company replied

Rated 5 out of 5 stars

Great experience, the screen was replaced on the spot. It took a bit longer than what was advertised on the website (an hour and half instead of the expected 45 minutes) but I guess they were just bus... See more

Rated 5 out of 5 stars

drop my phone on way to cuh a & e in wilton cork, went into pairs wilton had my screen fixed within 2 hours fast,reliable and very reasonable very happy after stressful day thank you so much.


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Electrical Repair Shop
  4. Electronics Repair Shop
  5. Phone Repair Service
  6. Screen Repair Service

Written by the company

PAIR Mobile is Ireland's leading Smartphone Repair & Smartphone Accessories specialist. We are family run, family-owned, with over 10 years in the business. Find our PAIR Mobile Store in the Wilton Shopping Centre. You can avail of our full Repair Service and buy the latest Smartphones and Smartphone Accessories.


Contact info

  • Sarsfield Road 1, Unit 15d, Wilton Shopping Centre, D10 PK33, Cork, Wilton, Ireland

  • (021) 235 5557

3.4

Average

TrustScore 3.5 out of 5

70 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great place

Great place, had everything I needed and the staff were super helpful :)

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

fast repair (new battery for iPhone 6s) and no problems with it! The pricing is perfect and if I have an issue again (with any phone) i‘ll choose Pair!

December 22, 2022
Rated 1 out of 5 stars

Just stay away…

Came to Wilton to have the battery replaced on Iphone. It should have been no problem, or so I was told when I left it, and was told to come back in an hour, I duly came back to find they could not turn the phone on. I was informed that it was a motor board issue and not a battery issue and it happens with iphones. The phone kept sending the message that the battery needed to be replaced as it was more that 2 years old. They simply damaged the phone and it will not turn on. I now have to buy a new phone, I got neither an apology nor a replacement phone, just had to leave without a working phone.

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid trading in here- waste of time!

My friend was trading in his phone today and rang ahead and said the model phone he was trading in, the women gave him a estimated price and told him to drop it in for testing. We then went to Wilton, gave our details and left the phone in for testing. She told us to
Come back in 40 mins in which we did to ensure told that testing was fine but the manager won’t buy it as they have too
Many of them! WHY DIDNT YOU TELL YOU US THIS WHEN WE RANG INTIALLY? We wasted half our day travelling to wilton and waiting around for ye to test! Surely ye could ask your manager first before wasting your customers time?! They told us to go to CEX as they will take it and give a better price! I will never trade or buy anything from this shop again and wouldn’t recommend anyone to waste their time trading in items here! They can’t even do the basics!

September 10, 2022
Unprompted review
PAIR Mobile - Cork logo

Reply from PAIR Mobile - Cork

Hi Baza,
Thank you for your recent review.

We sincerely apologize for any inconvenience caused to both you and your friend from your recent visit to our Wilton location.

We appreciate your honest feedback. Best, PAIR Mobile (customercare@pairmobile.ie)

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