PAIR Mobile - Limerick Reviews 72

TrustScore 4 out of 5

3.8

Dooradoyle Road, Crescent Shopping Centre, V94 KW98 Limerick, County Limerick, IE


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See what reviewers are saying

Rated 3 out of 5 stars

I got a brand new screen, which was of better quality than the one from my previous replacement a few months ago. Kind of a lottery of what you're going to get. Came to the shop at the opening on th... See more

Rated 5 out of 5 stars

Excellent store in Limerick. They were so helpful when I brought my iPad in to fix the screen that had been previously repaired by another company who did more damage than good.Definitely will recomme... See more

Rated 5 out of 5 stars

I went in to buy a new phone as my previous phone was crushed beyond repair. One of the staff members, Callum, showed me the phones for sale. He helped me choose out an iPhone 11 and was really helpfu... See more

Rated 3 out of 5 stars

Immediate availability but unfortunately the whole "done 1hr" is a bit of a lie as they'll tell you that they work on first come first saved basis. and it will eventually take them a few hours to get... See more


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Electrical Repair Shop
  4. Electronics Repair Shop
  5. Phone Repair Service
  6. Screen Repair Service

Written by the company

PAIR Mobile is Ireland's leading Smartphone Repair & Smartphone Accessories specialist. We are family run, family-owned, with over 10 years in the business. Find our PAIR Mobile Store in the Crescent Shopping Centre. You can avail of our full Repair Service and buy the latest Smartphones and Smartphone Accessories.


Contact info

  • Dooradoyle Road, Crescent Shopping Centre, V94 KW98, Limerick, County Limerick, Ireland

  • (061) 574 075

3.8

Great

TrustScore 4 out of 5

72 reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Faulty phone will not be repaired under warranty

I purchased a phone in Pair in August. Since I got it, the camera has only worked intermittently. I brought it back a few times but the problem was not resolved. I brought it in before Christmas and was told to come back in January as there was no technician available. So I brought it back today and was told that it would not be fixed under warranty as there was a minute chip on the back - seriously, you would need a microscope to see it and it was probably done during one of the previous repair attempts. The phone has never fallen and had a protective case on it since I got it. I will not pay for a faulty phone to be repaired when it is still under warranty and needless to say, I will never go back to Pair again

January 3, 2024
Unprompted review
PAIR Mobile - Limerick logo

Reply from PAIR Mobile - Limerick

Hi,

Can you please reach out to customercare@pairmobile.ie and we can look into this for you,

Regards,
The PAIR Team

Rated 5 out of 5 stars

Great team

Great team , lovely atmosphere
Alysson was really helpful and he explained everything for me

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

They do not have a clue what they are…

They do not have a clue what they are talking about. Unless it’s for a cover on your screen. I told them one of my speakers wasn’t working on my phone they said oky we will clean it out it will take 20 mins so I came back and they told me it wasn’t a speaker. Don’t have a clue! Trying to tell me that o had no speaker and they didn’t even attempt to take my phone case off! Waste of time.

December 14, 2023
Unprompted review
PAIR Mobile - Limerick logo

Reply from PAIR Mobile - Limerick

Hi Laura,

Can you reach out to customercare@pairmobile.ie and we can look into this for you,

Regards,
The PAIR Team

Rated 5 out of 5 stars

Went in for a quick repair for my…

Went in for a quick repair for my iPhone, the staff was extremely accommodating and friendly. Sent my phone in for repair whilst I was walking around shopping and it was repaired by the time I finished, quick and easy. Highly recommend.

September 28, 2023
Unprompted review
Rated 4 out of 5 stars

Not a bad company

I got a battery replacement form here and my phone is faster. It’s not a genuine apple part however so there’s a message in my settings that won’t go away. And repair took 2 hours. Can’t complain for the price though

September 23, 2023
Rated 5 out of 5 stars

Great shop

Great shop, clean, clear and the staff were super-helpful. I was able to get my repair done that day, while I shopped around the center and did my stuff. If I need anything again I'll be straight back!

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

Went into Pair Limerick this morning

Went into Pair Limerick this morning. My daughter had the screen peplaced a few months ago, the glue started lifting,and screen cracked again. The lady in the shop was so rude, she tried to make out the battery swelled, I said it wasn't the battery it was the glue. You can see where the glue lifted. I asked how much to fix it again and she said they wouldn't fix it. I said that's because it wasn't fixed properly from day one.
I would never again go near that shop and I wouldn't recommend anyone to go there.

September 18, 2023
Unprompted review
PAIR Mobile - Limerick logo

Reply from PAIR Mobile - Limerick

Hi Maggie,

Can you please reach out to customercare@pairmobile.ie and we can look into this for you.

Regards,
The PAIR Team

Rated 5 out of 5 stars

Great and helpful guy

I went into fhe shop today to get my phone cleaned. I met Boushra behind the counter and couldn't have asked for a better help. I am very much satisfied with the customer service here.
Thank you.

September 14, 2023
Unprompted review

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