Paisley Freight Reviews 741

Have used Paisley Freight for over 10 years . They were one of the few companies willing to assist with shipping complete bicycles.
Used them recently to ship a coffee table.
Easy to deal with 👍👍

I cannot fault the service from start to finish. Ordering was done on line and very simple. I sent a question via email and received a prompt reply.

I purchased the Push Bike Package, that included, packaging with a box, bubble wrap and tape, These items arrived the very next day. I arranged for the push bike to be picked up a few days later, to give me time to pack the push bike.

Excellent service from the start from me ordering the bundle to the push bike been delivered to my customer.

I cannot fault the service at all. I was notified that they would be using a local partner.

Lost my bike within 12 hours of collection from seller.I had to chase this up- then informed it was out for delivery (two days later) with a courier. One dispatched they decided the seller has used an over sized box, charged me £15. They updated my delivery status to say I had requested the change in delivery. Chaos. No bike, no idea where it is or when it will be delivered. Two days at home waiting and nothing. If you want stress free bike transport- go elsewhere. Edit; bike finally delivered- driver told me that he had seen the parcel at the depot the day before but it was just left there 🙈

Item delivered next day. No problems. Good service

I used Paisley freight to pick up a tyre. easy to book, next day collection on estimated time. Delivered the following day. Very good service.

Don’t bother go elsewhere wish I had read reviews proper took extra insurance out wheels arrived at seller week late and damaged and just give you run around no matter what evidence you supply they will ask for more and give you 24 hours to reply or close the case already taking legal steps to pursue my loss over this joke outfit

If this is the best thing you do today, do not use them, goods get damaged, they play the most incredible games to ware you down so you don't get a claim through or can't be bother, please please don't use them, director is trading as more than one company name look on company house records also has desolved business names you get the idea!

Super fast delivery, and great value for money.
3 x I have used Paisley Freight for a bulky item, they are by far the best.

Straight forward service, easy to use with delivery completed exactly as described and on time.

Placed & paid for delivery only to be cancelled, disgusting dishonest company AVOID!

I had requested delivery of my bicycle but the date of collection kept getting delayed. Someone eventually came to collect it but this was a week after the initial collection day.

This date was provided my Paisley Freight and was not something I had arranged. They then request a rearrangement fee of £10 which seems unfair considering I had chosen an acceptable collection date which was then ignored.

Another collection date was arranged but they didn't come (we were in all day) but marked us as being away. 3 weeks and no collection, just a large bicycle box in the hallway.

Dont use…terrible service

Firstly, if your looking for an update dont bother. They dont have a telephone, so you cant call, all communication is via email. Even when they do respond its clear they just dont care!
The tracking tool, good luck with that!

I am blown away, pick up in Glagow delivered to Berkshire the next day and the cheapest quote on the Internet. I would recommend this company to everyone and would certainly use again it was effortless.

Paisley Freight offered a great deal for shipping a set of wheels and tyres. The wheels were collected yesterday and delivered today. I can't give them 5 stars because the actual shipping company, APC, provide very poor notice of collections and their tracking system didn't work.

Collecting from my door and dropped off in quick time .No issues and a quality service.

I’ll never get sick of slating this disgusting lot of thief’s DO NOT USE THEM this is what will happen they will take the original amount promised then after a day or two after they picked it up you’ll get an email saying it’s the wrong size it’s to big etc and wait for it they have supplied you with the box yet they still tell you it’s just a fraction over you’ll have to pay an extra 40,50,60 pound in my case it was £40 and here’s the thing 😂😂😂😂😂😂😂😂the cowboys didn’t deliver it 😂😂😂😂😂I got a phone call saying it was at a warehouse which was an hour round trip from where it was supposed to be I sent it from fort William Scotland to wales fortunately the person who was buying it was great about it he had a van so he could collect it 😂😂😂😂😂😂and I’ve not finished they wanted money of him in wales for them to release it ( there never got it ) am Scottish and I like to support small local business especially if there Scottish but not this lot there a complete and utter embarrassment total crooks and don’t waist your time getting insurance for damage they won’t pay out they make my blood boil I don’t know if they have actually being reported to any authorities about being closed down but am going to call someone to at least let them be aware that there just crooks because that’s what they are if you as much raise your voice to them on the phone they hang up ……PLEASE never use this shower if corrupt crooks ….they will SHAFT you

Absolute rip off, I was charged an extra £30 for not correctly wrapping the wheels but they were wrapped in bubble wrap and boxed. I appealed the issue with Paisley but they were not interested. It's basically the scam of giving you a cheap price and then charging you double for a bogus reason which you can do nothing about because they already have your item. I'll definitely go elsewhere in future. Very very poor customer service.

First off. Awesome to find a company offering bespoke shipping from wheels of any kind to a complete MTB bike etc. Secondly to offer packaging and insurance. I selected my dates based on the sellers preference. The collection happened on time and was here in under 24 hours.