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Rated 1 out of 5 stars

I bought a bathroom cabinet from their website on January 27, 2026. I started assembling it yesterday. It's a very poor quality Chinese product sold by VidalXL. The assembly parts are incomplete. The... See more

Rated 2 out of 5 stars

Item received from pakobazaar.gr had missing parts. I needed it for a project and was willing to wait for delivery of the missing parts. The company decided I should ship the entire item, therefore I... See more

Rated 5 out of 5 stars

I bought a massage chair a month ago,but when i tried it, was too small for our height (2.10m). After contacting with customer service department (evosmos department) I was so pleased to hear such... See more

Company replied

Rated 5 out of 5 stars

Living Room table The product I ordered was a living room table of great quality. Although there were some obstacles regarding the assembly of it, the support team of Parkobazaar helped me get past... See more

Company details

  1. Furniture Store

Written by the company

Η Marketa είναι εταιρία που δραστηριοποιείται στο διαδίκτυο με ηλεκτρονικά καταστήματα λιανικής και χονδρικής πώλησης που διαθέτει πάντα στον τομέα του σπιτιού και του κήπου, αλλά επίσης μπορείτε να βρείτε αθλητικά είδη, παιχνίδια, προμήθειες κατοικίδιων ζώων και επαγγελματικό υλικό.


Contact info

2.9

Average

TrustScore 3 out of 5

240 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I bought a bathroom cabinet from their…

I bought a bathroom cabinet from their website on January 27, 2026. I started assembling it yesterday. It's a very poor quality Chinese product sold by VidalXL. The assembly parts are incomplete. The instructions provided are incomprehensible and lead to assembly errors. This product is a complete scam! I don't understand how they can sell such products! Avoid at all costs.

January 27, 2026
Unprompted review
Rated 2 out of 5 stars

Item received had missing parts

Item received from pakobazaar.gr had missing parts. I needed it for a project and was willing to wait for delivery of the missing parts. The company decided I should ship the entire item, therefore I could no longer proceed with my project, therefore I cancelled the order altogether and looked for another solution. Since then, the company has made numerous mistakes (e.g. placing a new order on my behalf) and delayed the reimbursement. They get 2 stars because there was acceptable and quick email response with customer service, even though the end result was not satisfactory (central ops must be a mess, but customer service at least makes an effort...).

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN

Too late delivered. Because of spam we lost another 450 euro. Screws missing and no good manual. Hell of a job. 16 hours to put a shed together (with 3 persons). Never again!

May 23, 2025
Unprompted review
Rated 2 out of 5 stars

More Cheap Junk!

I purchased 2 galvanized steel planter boxes for my balcony. When I made the purchase I did not know that Pakobazaar is the same company as VidaXL. (I found out when I looked at the assembly instructions and saw VidaXL on them.) I recently returned my first (and last) purchase from VidaXL because it was absolute junk and very overpriced for the quality. So now I have a similar experience with Pakobazaar.

The planters are cheap Chinese-made junk. they are wobbly, and the steel panels easily flex and bend. Additionally, the planters are made of galvanized steel because they are supposed to be resistant to rain. But all of the assembly screws are cheap zinc, and will rust within 1 season outdoors.

I paid €118 for these planters and they are worth about €40. It's apparent to me that the owners of both VidaXL and Pakobazaar are just interested in selling cheap junk at high prices. Very disappointing.

Shop elsewhere.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer support service!!!

Excellent customer support service!!!
After contacted the costumer support service to return a product that I bought, I was impressed with their professionalism and politeness of the staff. Mr Panagiotis Sakkas was outstanding and offered me a full refund of the money!
Very reliable company and bravo to the personnel!

September 2, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent product

Excellent product, but it take almost 10 days to arrive!

August 3, 2023
Marketa  logo

Reply from Marketa


Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are happy with your purchase . We pride ourselves on offering both beautiful items and great prices, so it's wonderful to hear when we're meeting those goals.
If you ever need any assistance in the future, please don't hesitate to reach out to us. Thanks again for the positive feedback!
Pakobazaar's team!

Rated 4 out of 5 stars

Great after sales experience

3 stars for the quality of the products but 5 stars for the after sales support.

August 3, 2023
Marketa  logo

Reply from Marketa

Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your support and look forward to serving you in the future.
Best regards,
Pakobazaar's team

Rated 5 out of 5 stars

Excellent cooperation

Excellent cooperation, quality products, understanding and immediate resolution of any after sale problems.

August 2, 2023
Marketa  logo

Reply from Marketa

Thank you for taking the time to leave us a positive review! We are thrilled to hear that everything was perfect. Our goal is to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to achieve that for you.
If there is anything else we can do to serve you better in the future, please don't hesitate to let us know. Thank you for choosing Pakobazaar, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Very helpful staff!

August 2, 2023
Marketa  logo

Reply from Marketa

Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your support and look forward to serving you in the future.
Best regards,
Pakobazaar's team

Rated 5 out of 5 stars

All OK, no problems with items

prompt delivery, packaging generally OK, one parcel was scuffed, but the items inside were OK

June 30, 2023
Marketa  logo

Reply from Marketa

We are glad to hear that you had a positive experience with your purchase, and that there were no issues with the items you received. If you have any further feedback or if there's anything else you'd like to share about your experience, please feel free to do so. Your feedback can be valuable for both the company and other potential customers. Thank you for taking the time to leave a review!
Pakobazaar's team!

Rated 5 out of 5 stars

Great company

July 18, 2023
Marketa  logo

Reply from Marketa

Thank you for taking the time to leave us a review. It's wonderful to hear that you had a positive experience with us.
Our goal is to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to achieve that for you.
Pakobazaar's team.

Rated 5 out of 5 stars

Great

Product was great.

July 15, 2023
Marketa  logo

Reply from Marketa

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are happy with your purchase . We pride ourselves on offering both beautiful items and great prices, so it's wonderful to hear when we're meeting those goals. If you ever need any assistance in the future, please don't hesitate to reach out to us. Thanks again for the positive feedback! Pakobazaar's team!

Rated 5 out of 5 stars
Marketa  logo

Reply from Marketa

We appreciate your feedback, and we are glad to hear that you had a good experience. It's always valuable to hear suggestions for improvement.
If there's anything specific that you think could be done better, please let us know. Your input helps us enhance our services and make future experiences even better. Thank you for taking the time to provide your feedback! Pakobazaar's team.

Rated 2 out of 5 stars

I am from Greece and I bought some…

I am from Greece and I bought some things from Pakobazaar thinking that it is a greek company(PAKOBAZAAR.GR).I asked for an invoice and the invoice waw without vat fees and i couldn t use it in my little company because i didn t have the permission to buy something outside Greece.To open that category only for that invoice cost me 200 euros.You have to write that the company is in CYPRUS , not in Greece .I wil not buy something else ever again because i didn t like the behavoir of the person i spoke to , too .

July 13, 2023
Marketa  logo

Reply from Marketa

Dear Ms Mulonaki,
We are sorry to hear about your disappointing experience with Pakobazaar. we have already made significant changes on that regard, and taking steps so no one will be able to miss this details in the future.
As for the bad customer service experience, we have investigated the issue and we hope one part of the resolution was satisfactory for you.
We always strive to offer the highest level of service to our customers, and this is an isolated occurrence.
We hope we can win your trust again in the future.
Kind regards,
Pakobazaar's team.

Rated 5 out of 5 stars

Perfect served!!!

Excellent customer service!! Perfect products!!

July 16, 2023
Marketa  logo

Reply from Marketa

Thank you for taking the time to leave us a positive review! We are thrilled to hear that everything was perfect. Our goal is to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to achieve that for you.
If there is anything else we can do to serve you better in the future, please don't hesitate to let us know. Thank you for choosing Pakobazaar, and we look forward to serving you again soon!

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