I bought a bathroom cabinet from their website on January 27, 2026. I started assembling it yesterday. It's a very poor quality Chinese product sold by VidalXL. The assembly parts are incomplete. The... See more
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Item received from pakobazaar.gr had missing parts. I needed it for a project and was willing to wait for delivery of the missing parts. The company decided I should ship the entire item, therefore I... See more
I bought a massage chair a month ago,but when i tried it, was too small for our height (2.10m). After contacting with customer service department (evosmos department) I was so pleased to hear such... See more
Company replied
Living Room table The product I ordered was a living room table of great quality. Although there were some obstacles regarding the assembly of it, the support team of Parkobazaar helped me get past... See more
Company details
Written by the company
Η Marketa είναι εταιρία που δραστηριοποιείται στο διαδίκτυο με ηλεκτρονικά καταστήματα λιανικής και χονδρικής πώλησης που διαθέτει πάντα στον τομέα του σπιτιού και του κήπου, αλλά επίσης μπορείτε να βρείτε αθλητικά είδη, παιχνίδια, προμήθειες κατοικίδιων ζώων και επαγγελματικό υλικό.
Contact info
Salaminos 30, 12100, Athens, Greece
- 2152152480
- info@marketa.gr
- pakobazaar.gr
2.9
Average
240 reviews
Hasn’t replied to negative reviews
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Reply from Marketa
We greatly appreciate your positive feedback regarding our after-sale support! Providing excellent customer service and support is a top priority for us. If you ever have any questions, concerns, or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Thank you for choosing Pakobazaar.
Wrong the seize of order.i meant the…
Wrong the seize of order.i meant the normal ping pong.
July 14, 2023
Reply from Marketa
We apologize for any inconvenience you've experienced with receiving the wrong size of our product. This is certainly not the experience we aim to provide to our customers.
To resolve this issue, please contact our customer support team at 2120002480 , and we will work to rectify the situation as quickly as possible. Whether it involves arranging for a return and replacement or finding an alternative solution that suits your needs, we are committed to ensuring your satisfaction.
Once again, we're sorry for any inconvenience this may have caused, and we appreciate your understanding as we work to make this right for you.
Kind regards,
Pakobazaar's team
small table purchase
I purchased a small table. Perfect packaging, good quality. Very satisfied.
July 12, 2023
Reply from Marketa
Thank you for taking the time to leave us a positive review! We are thrilled to hear that everything was perfect. Our goal is to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to achieve that for you.
If there is anything else we can do to serve you better in the future, please don't hesitate to let us know. Thank you for choosing Pakobazaar, and we look forward to serving you again soon!
Very poor quality of materials
Very poor quality of materials. I tried first to assembly it and for some hours without success. Then, I assigned the assembly to a professional carpenter who finally made the assemply in 10hours but with many issues on screws, size of holes, poor quality of woods create cracks during their connection and complaints from a professional carpenter.
July 5, 2023
Reply from Marketa
Thank you for sharing your experience with us, and we sincerely apologize for the issues you encountered with our product. We are genuinely concerned about your dissatisfaction, and we take your feedback seriously.
The problems you described, including difficulties with assembly, issues with screws and hole sizes, and the quality of wood causing cracks, are certainly not up to our usual standards. We understand how frustrating and disappointing this must have been for you.
We are committed to improving our products, and your feedback will help us in this endeavor. Please contact our customer support team at 2120 002480 so we can gather more information about your specific order and work towards a resolution for you.
Once again, we apologize for any inconvenience this has caused and thank you for bringing it to our attention. We value your feedback as it assists us in making the necessary improvements to enhance our product quality.
Kind regards,
Pakobazaar's Team
Quality & Service
Excellent quality.
Excellent service, including correction of an error I have made during the order process.
Highly recommended
July 3, 2023
Reply from Marketa
Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your support and look forward to serving you in the future.
Best regards,
Pakobazaar's team
Best customer service ever!…
The most exceptional customer service I have come across. They respond immediately, are super helpful & assisted me with a hassle free return and refund. Highly recommend!
September 7, 2023
Unprompted review
Reply from Marketa
Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your support and look forward to serving you in the future.
Best regards,
Pakobazaar's team
quick delivering
June 29, 2023
Reply from Marketa
Thank you for taking the time to leave us a positive review! We are thrilled to hear that everything was perfect. Our goal is to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to achieve that for you.
If there is anything else we can do to serve you better in the future, please don't hesitate to let us know.
Thank you for choosing Pakobazaar, and we look forward to serving you again soon!
Great customer support received with my…
Great customer support received with my order and the replacement. Better than major e-shops actually.
July 4, 2023
Reply from Marketa
Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your support and look forward to serving you in the future.
Best regards,
Pakobazaar's Team
Fast delivery and great service over…
Fast delivery and great service over the phone to check seome details as well.
July 4, 2023
Reply from Marketa
Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your support and look forward to serving you in the future.
Best regards,
The quality of the product is really…
The quality of the product is really cheap ... even all the pieces cut are not equal ...
June 25, 2023
Reply from Marketa
Thank you for taking the time to provide feedback on our product. We're genuinely sorry to hear that we did not meet your expectations with our product. This doesn't meet our quality standards, and we take your feedback seriously.
All our products have a 2 year guarantee. Feel free to contact as on 2120 002480, so we can provide a resolution for you.
Pakobazaar's team
Great customer service
Great customer service. Small non-vital part missing from purchase. Customer services representative went out of their way to help.
June 22, 2023
Reply from Marketa
Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your business and look forward to serving you in the future.
Best regards,
Pakobazaar's team.
The order came into two different…
The order came into two different packets. I received only the first one at first and the other one was stuck. I received 2 weeks later. And instead of double bed they sent me a single bed. The quality of the wood is the worst, poorly cut wood parts. The only good thing about the company is the call center. They were really helpful.
June 19, 2023
Reply from Marketa
We are sorry to hear that there was a significant delay in the delivery of your order and that you received the wrong items. This is not in accordance with our usual standards of service, and we sincerely apologize for any inconvenience this may have caused you.
Please know that we take these matters very seriously and we value your feedback. We are constantly working to improve our processes to ensure timely and accurate deliveries along with the best quality for our products. Rest assured that we are investigating what went wrong in this instance and taking the necessary actions to prevent similar issues from occurring in the future.
Kind regards,
Pakobazaar's Team
You had not mentioned that the product…
You had not mentioned that the product I bought was of VIDAXL .I had bought one from VIDAXL and from the very first week I had to change batteries and so go on every week.This was for a gift and I didn't want the same brand!!!!!!!
June 20, 2023
Reply from Marketa
Thank you for sharing your experience with us, and we apologize for any issues in the products you purchased.
We would like to inform you though, that our products come with a 2 year warranty from the manufacturer, which means that in this case, we might have a few solutions for you.
In regards, to our suppliers, one of them being Vidaxl, we provide this information once asked by the customer. We strive to give our customers an excellent experience, and we hope we can reclaim your trust in the future.
Kind regards,
Pakobazaar's team.
Very good quality and helpful people.
Very good quality and helpful people.
High recommended.
June 5, 2023
Reply from Marketa
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are happy with your purchase. We pride ourselves on offering both beautiful items and great prices, so it's wonderful to hear when we're meeting those goals. We appreciate your support and look forward to serving you again in the future. Pakobazaar's team!
Reply from Marketa
Thank you so much for your kind feedback! We are thrilled to hear that you are satisfied with the service we provided.
We always strive to offer the highest level of service to our customers, so it is great to hear that we achieved that goal in your case. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.
Thanks again for choosing our service. We appreciate your business and look forward to serving you in the future.
Best regards,
Quick and easy..
June 13, 2023
Reply from Marketa
We are glad to hear that everything went smoothly with your order and that you received it quickly. We always try to improve our service, so we can meet our customer's expectations.
If you have any further questions or need assistance in the future, feel free to reach out. Thank you for your feedback! Pakobazaar's team!
Reply from Marketa
Thank you for taking the time to leave us a positive review! We are thrilled to hear that everything was perfect. Our goal is to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to achieve that for you.
If there is anything else we can do to serve you better in the future, please don't hesitate to let us know. Thank you for choosing Pakobazaar, and we look forward to serving you again soon!
Not fun
After an online and oral confirmation for an order of a shower cabin, during a summer which is hard to find workers for installation, and waiting all these days that was required and even more( almost a month), i got a sudden call that there is no stock and if the courier comes i should deny receiving. I had to find a last minute solution. Not reliable. Very polite on the phone, got a refund immediately though.
June 12, 2023
Reply from Marketa
We are sorry to hear that there was a significant delay in the delivery of your order and that it didn't went through. This is not in accordance with our usual standards of service, and we sincerely apologize for any inconvenience this may have caused you.
Please know that we take these matters very seriously and we value your feedback. We are constantly working to improve our processes to ensure timely and accurate deliveries. Rest assured that we are investigating what went wrong in this instance and taking the necessary actions to prevent similar issues from occurring in the future.
Pakobazaar's team.
I have nothing to add actually.
I placed an order thru this company and everything worked according to guideness.
June 6, 2023
Reply from Marketa
Dear Mr,
We are glad to hear that everything went smoothly with your order and that you received it quickly. We always try to improve our service, so we can meet our customer's expectations.
If you have any further questions or need assistance in the future, feel free to reach out. Thank you for your feedback! Pakobazaar's team!
Delay in shipment, inadequate packaging
1.The product, although marked as available was shipped with huge delay
2.The parcel arrived torn, leaving the product exposed
May 31, 2023
Reply from Marketa
Thank you for bringing this issue to our attention. And we apologize for any issues that the product had. We have a few solutions that will suit your case for a faulty product, so we encourage you to contact our support at 'support@pakobazaar.gr'.
However, we couldn't find any record of a delay in your order. Because our supplier is abroad the delivery time is expected between 4 to 10 working days and it seems you received in time.
We always strive to provide the best possible service, and we appreciate and value feedback from our customers. Should you have any further inquiries or require assistance, please do not hesitate to contact us. We are here to help.
Best regards,
Pakobazaar
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