Great boots - always comfy from the get go and no need to wear in. I think these are now my 7th pair! Only downside is the shipping time to the UK is relatively long (for example, I purchased on... See more
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Update 21st July - I received a reply from Customer Services, initially to say they couldn't contact the delivery company. When I responded to that email they replied saying I would receive a full... See more
Company replied
Nothing to complain about really. Would have been nice to have a quick delivery method though. Thankfully, they use UPS, so you know that you should get your parcel!
Beautiful boots! But… had to return. I bought a size 5/38. I am usually a size 5 but these were really too tight and small. Didn’t want to order another bigger size as had no guarantee they would fit.... See more
Company details
About Palladiumboots
Written by the company
PALLADIUM® UK Trustpilot Profile
Welcome to the official Trustpilot profile for PALLADIUM® UK
Thank you for sharing your review with us!
Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.
From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.
Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.
We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN
Customer Service Promise:
At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.
Contact info
France
- palladiumboots.co.uk
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Excellent product delivered on time
Excellent product delivered on time. Second pair as the first ones were just right.
March 24, 2026
Great quality,style.I love it Palladium…
Great quality,style.I love it Palladium shoes 🔥😍
March 16, 2026
Not the same canvas,not stretching…
Not the same canvas,not stretching enough. Narrower this time( took me 3 months to walk without pain around my ankle(..my 5th pair). Not sure i was sent original ones this time. It was too late for me to return-as was still wearing my old ones ..for 2 months..and never tried the new pair until later.
March 13, 2026
Reply from Palladiumboots
Hello,
Thank you for taking the time to share your experience and for your loyalty over the years.
We are sorry to hear that this pair did not meet your expectations compared to your previous purchases. While our products are authentic, slight variations in feel, fit, or materials can sometimes occur between production runs and models.
We understand your frustration, especially as you found this pair narrower and less comfortable than the previous ones you have owned. Your feedback regarding the canvas, fit, and comfort around the ankle has been noted and will be shared with our product team.
Best,
Palladium Team
Purchased item was exactly what I…
Purchased item was exactly what I wanted. It is not like other online shop which products are usually different from the website,for example the quality, colours and size are not the same as they provided.
Great 👍
March 2, 2026
Tesla proof (if you’re lucky)
Great fast delivery and the shoes survived bring driven over by a Tesla (and my foot survived too!)
March 2, 2026
I am really hate to the core
I am really hate to the core, I ordered a pair on 18 March 2026 and today is 23 April 2026 I haven't received it. The tracker is telling me the parcel will be delivered today since 25 March 2026
April 23, 2026
Unprompted review
Reply from Palladiumboots
Hello,
I am very sorry to read this, please contact the customer service here : hello@ksgsb.com with your order number and full name so we can help you asap.
Thank you,
Palladium Team
Great comfortable all day boots perfect…
Great comfortable all day boots perfect for walking
February 25, 2026
Absolute nightmare to deal with
Absolute nightmare to deal with - will never buy direct from you again. A shame as I love the boots but your customer service is non-existent.
February 25, 2026
Reply from Palladiumboots
Hello,
We are very sorry to hear about your experience.
After checking, we could not find any email received from you, so we sincerely apologize if your message did not reach us.
Please feel free to contact us directly at hello@ksgb.com and we will be happy to assist you as quickly as possible.
Kind regards,
K-Swiss Customer Service
They were ok...a pair of Boots...fitted…
They were ok...a pair of Boots...fitted ok, look ok what more can i say
February 20, 2026
Waaay better quality than converse…
Waaay better quality than converse chucks. The zip feature is really cool too - take your lace up high sneakers off in a second. 5 stars. 🌟 🌟 🌟 🌟 🌟
February 20, 2026
Reply from Palladiumboots
Hello,
Thank you for your feedback.
We’re sorry to hear that you were not satisfied with our returns service. However, we have not received any email from you regarding your return request.
Please feel free to get back in touch with us with more details about your situation, and we will be happy to assist you and find a suitable solution.
Kind regards,
Customer Service
Very Comfortable (and stylish) boots…
Very Comfortable (and stylish) boots .... they're not my first pair - and certainly will not be my last !!
Great quality boots, excellent service and speedy delivery .... I am a very happy repeat customer
February 11, 2026
Nice boots. Great colour.
Nice boots. Probably a bit form over function. Look great. Comfortable and supportive, with a zip that allows a tight fit around my ankle. Great colour too.
February 4, 2026
They didn’t reply to emails and didn’t…
They didn’t reply to emails and didn’t refund me after I sent my order back!
February 3, 2026
Reply from Palladiumboots
Hello,
We replied to your email on february 20th, if you didn't please write us here : hello@ksgb.com
Best,
Palladium team
Always well protected in the boot box
Always well protected in the boot box. Delivery is always on time. Used to wear Converse but not any more. Most comfortable footwear.
February 3, 2026
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