Palmetto Publishing Reviews 

1,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness, patience, and supportive guidance throughout the publishing journey. The service provided is frequently described as exceptional, with many appreciating clear communication, personalized attention, and an efficient process. Reviewers are particularly impressed with the quality of the final product, noting their books were brought to life as envisioned, often with beautiful covers and layouts. However, some people were dissatisfied with aspects like sloppy or rushed work, missed editing deadlines, and insufficient feedback. A few customers also noted issues with post-publication support, such as e-book delays and concerns about global distribution.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the professional and... See more

Product

Customers had positive experiences with product, with many expressing satisfaction with the final outcome and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more

Company replied

Rated 5 out of 5 stars

Amazing people who are definitely dedicated to their work and yours. No issues, consistent communication,updates,emails and text. Palmetto Publishing is a company that you can trust. And finally,... See more

Company replied

Rated 5 out of 5 stars

A+ for Communication. I was kept in the loop continuously. Palmetto has a wonderful team of caring and very efficient professionals. I am so happy I chose to publish my book with Palmetto. I was i... See more

Company replied

Rated 5 out of 5 stars

All of my experiences with this organization have been outstanding! Anna Lynch, in particular, has been consistently helpful, responsive, and supportive throughout the entire process. She has been a p... See more


Company details

  1. Book Publisher
  2. Multimedia and Electronic Book Publisher

Written by the company

Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,091)

342 reviews in the last 12 months

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Rated 5 out of 5 stars

reject “vanity press” propaganda

This is the future of publishing. The days of disparaging it as “vanity press” should be over. Why up with the bureacracy and politics and delays of the big publishing conglomerates? Unless you are already a bestselling author, distribution and marketing and marketing through a “major publisher” costs you more than a POD publisher for the same result. You are responsible for editing and fact checking and assume the cost of it with a Murdock group the same as using Palmetto.

January 12, 2026
Rated 5 out of 5 stars

Writer

Very high quality service. Contacts are always courteous and prompt.
Thanks

January 9, 2026
Rated 5 out of 5 stars

First Time Book writer

As someone with poor computer skills who never wrote a book or even a short story this experience was made easier by the professionals at Palmetto Publishing. I had been scammed previously before contacting Palmetto so my trust factor was low. Reeves explained everything and answered all my questions as did the others involved in the process. The communications were secure. Everyone involved got back to me right away even answering emails on a Snday. The book was completed as requested and looks professionally done.

January 9, 2026
Rated 5 out of 5 stars

Gold Stars for Palmetto

Kaitlyn and Sophia were very professional. The whole experience is just thrilling. I will be writing other books in the future, and I can honestly say Palmetto Publishing is my publishing home! Now, let's see if it sells!

January 7, 2026
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Reply from Palmetto Publishing

They are truly amazing! Thank you so much!

Rated 5 out of 5 stars

Publishing my book with Palmetto was a joy!

Publishing my book with Palmetto was a great experience. I wrote a memoir that took a little over 6 years. I talked with 6 other publishers before deciding to go with Palmetto. I recommend them highly to other writers.

January 9, 2026
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Reply from Palmetto Publishing

Thank you so much! I am so glad we were able to bring your dream to life!

Rated 5 out of 5 stars

Excellent service.

Responsive. Friendly. Everyone I have spoken with and worked with seems to genuinely want to help. Palmetto handles alot of the leg work when it comes to advertisement, narrators and posting to websites. Palmetto is an amazing company to work with and the staff is extremely helpful and friendly.

January 9, 2026
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Reply from Palmetto Publishing

I really appreciate your kind words! Thank you so much! We strive to give each author a hands on experience!

Rated 5 out of 5 stars

Entire team

Cassie, Kaitlyn and Rachael and their teams have been professional, efficient and have maintained excellent communication.

January 6, 2026
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Reply from Palmetto Publishing

Thank you so much!

Rated 5 out of 5 stars

The entire team is wonderful

The entire team is wonderful! From initial consult to finished layout they responded quickly to any questions or concerns. I was always well informed along every stage of the process. Palmetto made the daunting task of self publishing achievable. I highly recommend Palmetto Publishing.

January 7, 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words! It was a pleasure working with you!

Rated 5 out of 5 stars

Recommend Palmetto Without Hesitation

From the first time I contacted Palmetto to the final publication of my book, Palmetto provided timely guidance and professional assistance. This being my first publishing experience, there was never any doubt the key players, Julia McKenna and Reeves Schrimpt, were extremely knowledgable and they always treated me with respect. Thank you Palmetto for a very positive experience. I would work with you again without hesitation.

January 6, 2026
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Reply from Palmetto Publishing

Julia and Reeves are phenomenal! We are so lucky to have them! Thank you for your kind words!

Rated 3 out of 5 stars

I had very different expectations of…

I had very different expectations of working with a publisher, after completing all of the hard work. I was provided an option of packets keep in mind I am on a budget as well certainly not wanting to take the most expensive packet with no marketing packet just did not seem practical. I wouldn't say this was the worst experience at all I will say just to shop around and understand what the publisher will do and what they will not do, be clear on your package expenses.

November 26, 2025
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Reply from Palmetto Publishing

It was a pleasure speaking with you today! I am glad that I could answer your questions and provide some free suggestions on how to market your book. We take your concerns very seriously, and I am here to support you. Please let me know if you need anything else!

Rated 5 out of 5 stars

Very friendly

Very friendly, always communicating great service thank you guys so much

January 2, 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words!

Rated 5 out of 5 stars

CLAYTON by Missy Stahr

I worked with Natalie, and she was the best. She never made me feel as if my questions were stupid, and she made the process so easy. Nick was great too and Lily in the beginning. I am almost finished with my second book, and I will most likely use your services again. The book turned out beautifully. Thank you.

January 1, 2026
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Reply from Palmetto Publishing

Natalie, Nick and Lily are amazing! Thank you so much for trusting us with your book!

Rated 5 out of 5 stars

Excellent Service

If you are seeking a self-publishing book company that listens to exactly what you want and need for your book, Palmatto Publishing is for you, I very much recommend their services.

December 24, 2025
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Reply from Palmetto Publishing

Thank you so much! It has been an absolute pleasure working with you!

Rated 5 out of 5 stars

These guys are the real deal

I'm incredibly impressed with Palmetto. They're thorough, professional, proficient, and extremely well-organized. They're expert at holding your hand and guiding you through what can be a bewildering process. The best there is.

December 22, 2025
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Reply from Palmetto Publishing

Thank you so much! We aim to make publishing as easy as possible! We appreciate you!

Rated 5 out of 5 stars

They helped make my first book special

This was my first book so there was a lot I didn't know. The way they helped me walk through all the phases was great. They were prompt to answer any questions along the way. It was a really good experience. I would use them again!

December 19, 2025
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Reply from Palmetto Publishing

Thank you so much! We try to make every journey easy for our authors, and I am so happy we were able to do that!

Rated 5 out of 5 stars

First Time Writer

I enjoyed having professional feedback on my writing. The process was easy and the staff were great to work with. They answered my questions quickly and thoughtfully. I know AI can do amazing things with editing but this system was much better. A true copy edit is important to new writers.

October 24, 2025
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Reply from Palmetto Publishing

Thank you so much! We really pride ourselves on our amazing editors!

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