This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more
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Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.
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I had a wonderful experience from start to finish with Palmetto Publishing. This book project was my first, and Palmetto patiently worked with me every step of the way. Their pricing was fair based on other companies I researched, and I would highly recommend them.
I had a great experience with Palmetto---my project manager responded promptly to each of my concerns and kept the project moving at a good pace. I am happy with the resulting book. I got the consistent impression that she was highly concerned with my satisfaction and always tried to work with my requests.
My only negative experience probably resulted from coming over the Christmas holidays, but I found the Amazon listing for my book kind of by accident Jan. 2. I had assumed I would be alerted before the posting about when to expect it. So I was a little disappointed in not hearing beforehand and finding out on my own. To her credit, my project manager said the approval for the postings came when she was out for vacation days between Xmas and NYE and she didn't realize they would post ahead of her return to the office.
Also, when I asked about when my complimentary copies would arrive (knowing that I had friends who had pre-ordered and actually ended up receiving their books before I did, and I had to remind them that my order also included a hard back), it felt a little like someone had dropped the ball--as I was assured that even though Jan. 13 was the publish date, that I would not have to wait as long as everyone else, implying I would receive my copies even before the publish date--when my books actually ended up arriving in two shipments on Jan. 16 and Jan. 20.
Excellent customer service and assistance in all aspects of getting my book published. Awesome!!!!!

Reply from Palmetto Publishing
Everyone was outstanding at Palmetto Publishing! Natalie and Christian made my experience so easy. I really enjoyed the experience.

Reply from Palmetto Publishing
The professionalism, the timely feedback and knowledgeable staff. Of course, fees are economical and great value for money!

Reply from Palmetto Publishing
I love working with my representatives at Palmetto Publishing. My first book turned out amazing and they made the process easy. Working on the second one now. I know they will always respond when I have a question.

Reply from Palmetto Publishing
I am a new author and just published my first children's novel. Palmetto Publishing surpassed my expectations in terms of communication, quick response time, availability, professionalism and expertise. Sophia Pike was my project manager, and she kept everything flowing smoothly, working as a coordinator between departments until the project was finished. Sophia, Olivia, and each person I came in contact with were all so pleasant and helpful. I highly recommend Palmetto Publishing!

Reply from Palmetto Publishing
The entire team was incredibly helpful and worked with me step by step to understand the publishing process - special thanks to Sophia Pike my project manager who guided me throughout - was responsive, and provided a clear and professional understanding of the editing and marketing Highly recommend Palmetto and Ms pike expertise in book publishing.

Reply from Palmetto Publishing
I have been working with my project manager, Sophia Pike, on two writing projects now for children's books and I could not be more pleased! She and the entire staff at Palmetto Publishing have been responsive, courteous, encouraging and extremely essential in bringing to life my children's book series, The Little Boy Presents. I can highly recommend Sophia and the entire staff at Palmetto for anyone who is thinking about embarking on their writing/publishing journey, whether it is your very first project or later on in your career. Huge thank you to Sophia and everyone at Palmetto!
My program manager Julia and Palmettos Publishing customer services are really great. I am going too, after I get my program going, add four more books and hope to use Julia as my program manager for each book.

Reply from Palmetto Publishing
Simply put, they are the best!!Extremely knowledgeable about the industry, honest, courteous, and professional. Their response time to questions, how they treat clients and project timelines were quite impressive.
One thing that really stood out was if they did not have an answer they found somebody that did!! My Senior Project Manager, Chloe, was outstanding to work with. I am sure I was a challenge!! Nicole, Brenna, Rachael and Mary made my life much easier during this whole process. I feel fortunate to have worked with Palmetto and their great staff.

Reply from Palmetto Publishing
I’m soon to have published my second book with Palmetto. My experience in dealing with them has been nothing less than stellar. If I continue to self-publish, almost for sure I’ll do so through them. I highly recommend Palmetto for your publishing needs.

Reply from Palmetto Publishing
My project manager quit without notice and it was 10 days before I was told she was gone. I was on a tight deadline to publish, so this was annoying. Still, this was the only hiccup along the way. Sophia, my new project manager is great, and my experience with Palmetto has again been largely terrific. (This is my second novel you are publishing for me.) Thank you!
Palmetto helped me get my manuscript published into a wonderful book. They were extremely helpful in the entire process.
Thanks Ryan, et al.

Reply from Palmetto Publishing
I'm happy with the professionalism Chloe brought through the development of the book.
However; I'm still trying to get someone to help me market the book to different distributors.

Reply from Palmetto Publishing
The Palmetto Publishing team is full of dedicated, enthusiastic, intelligent professionals who really care about their authors. They walked me through each step and all of their available packages with patience and care. All of my questions were answered thoroughly and in a timely manner. I look forward to publishing more books with them in the future.
Palmetto Publishing was super helpful and thorough throughout my entire process, from beginning questions about topics all the way up to marketing and beyond. As a first time author they made my experience feel supported, organized, and successful. I highly appreciate their involvement and insight with my book.
I have to say I loved working with this publishing company. They are honest, open and no hidden fees! They walk you through every step and their communication is amazing. I felt like I had complete control over my book creation. They listened to what I i wanted and did it.

Reply from Palmetto Publishing
I have published a few books before, but I am totally impressed with this company. Everyone I have talked to has been so professional and yet they have a caring personality and very down to earth. I am very pleased with every step of the way. I will definitely trust them with my next book. Jan Love Helgeson.
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