What a company to deal with, after purchasing our hot tub last year during major house renovations its been nearly a year before we've had room to set it up, Palm Spa's have been there constantly to h... See more
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Contacted palm spas about hot tube great customer service! Always responsive! Great quality hot tub with amazing sound system.and light features Would highly recommend anytime you need to know I just... See more
A bit late putting this review on but thats due to us enjoying our hot tub. Our experience with palm spas was first class from start to finish. We would like to thank everybody involved in supplying a... See more
Great service from day 1 of enquiry, to sale to delivery. Delivered all the way to Newquay and arrived when they said they would. Great advice on installation. Had a slight technical issue but spare p... See more
Company details
Written by the company
Palm Spas Chesterfield offer a huge range of luxury hot tubs, swim spas and accessories in the UK and with nationwide delivery.
Contact info
Unit 19 - 20 Storforth Lane Industrial Estate, Hasland, S41 0QQ, CHESTERFIELD, United Kingdom
- 01773 591541
- info@palmspas.co.uk
- palmspas.co.uk
Replied to 25% of negative reviews
Typically replies within 24 hours
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Ndw hot tubt…
Today Aaron and Billy fitted my new hot tub ,very happy with the service nothing g was too much trouble new their job well would definitely reccomend ,love the hot tub thankyou
great service from local and friendly business
my friend order a Corrado spa, so we to same company because he recommended that he had great service.the wait was worth it, rang up thursday says he could deliver it that day, but I wasnt in, great news came friday saying we can have it Saturday, arron and ben turned up Saturday afternoon,place it and gave me a little information on the hot tub how it works and the best way to keep care of it and explained the chemicals to. great service will recommend.
Very happy
I ordered my hot tub on Friday and it was delivered and installed on the following Tuesday. I’m really happy with it and the guys Arron and Ben who did the install were brilliant, they explained everything and went through all the tubs functions. Thank you palm spas.
Ordered our hot tub on Monday was…
Ordered our hot tub on Monday was delivered on Wednesday as promised
Love our new hot tub
Defo recommend
Thank you for everything
Colada Hot Tub 32 amp version
We received our hot tub Wednesday and are thrilled. From ordering to installation we have been pleased with the service. Jordan & Lee delivered the tub and the damp Pembrokeshire weather did not help! They did a great job installing and were a credit to Palm Spas. Thankyou very much. We are enjoying it so much and the lights and speakers on it are great. Would recommend to anyone 😊
I feel like I’m living in a dream
Jordan and Lee delivered my palm spa colada yesterday and it’s absolutely perfect! I feel like I’m living in a dream! The boys were professional, confident within their role and were able to explain how everything worked and set up the tub for me. They knew this hot tub inside out and I am so glad I paid for the installation
Five Star Service
Great service from start to finish. We are absolutely delighted with our hot tub. Aaron and Jordan arrived on a very wet day in Scotland but that didn’t phase them. They are a credit to this company, they took the time to talk us through every detail of the hot tub and didn't leave until we were completely comfortable that all questions had been answered.
Great service all round
Really impressed with the quality of service, from first enquiry to final payment. Massive shout out to Shane and Billy who delivered my hot tub. Although faced with a less than straightforward installation they came up with a solution and with a bit of intuition and jiggery-pokery they produced a great result......hats off to them both👍
Absolute great service all round
Absolute great service all round. The delivery guys, Aaron and Jordan were spot on, very helpful, they even spared a little time playing with our pooch Bovril.
Thumbs up, thanks.
My partner suffers back problems and we…
My partner suffers back problems and we both chose to get a spa/hot tub to see if it would help. I would recommend these guys anytime the service was excellent and really can't thank them enough it wasn't a straight forward delivery but every step of the way from ordering to delivery was superb.
First Hot Tub
My husband is a paramedic and as you can imagine the last few months have been challenging ! We decided to buy our first hot tub to help him unwind. We narrowed it down to 2 models and asked Jamie for guidance . I then turned into a bit of a stalker but every stupid question was answered. We eventually decided to buy the Trident. It arrived a lot quicker than expected... so apologies Palm Spas for asking you to hold on to it whilst the patio was finished ! It arrived today and the team gave us a call when they were an hour away. They gave us a full tutorial and gave us lots of opportunities to ask questions. The hot tub is fabulous my only complaint is the day it arrived the weather turned but Palm Spas said they will pop the sun in post tomorrow 🤣🏝🍾🥂. ..huge thanks ..
Five Star Service
First class experience from initial phone call through to install.
I discussed my requirements with Jamie and placed my order, delivery date approached and as a result of the covid-19 problems it had been delayed, but after discussions an alternative tub was suggested, and delivered and installed two days later. The install guys were fantastic, explained everything in detail and did not leave until we were 100% confident with operation and chemical use. First class service and highly recommended.
Amazing experience from start to…
Amazing experience from start to finish. Great communication, fantastic price and hot tub has exceeded our expectations! Would definitely recommend for anybody looking to purchase a good quality hot tub!
Excellent service and after sales…
Excellent service and after sales support. Had installation and full set up with demonstrations from the team, nearly 12 months later and can’t fault it at all. Good for your spares too with accessories and filters. Can’t recommend highly enough. 5 star happy customer. Steve.
Great service so far!
Ordered my spa today - poor guy I spoke too had to answer a million and one questions, it was a nice straight forward order process, can’t wait to get my tub!
Excellent service
Picked hot tub ordered hot tub 2 days recieved . Set up great customer service . Excellent value .would recommend palm spas for top Mark's. Recommended to other customers . Instant replies . Absolutely fantastic
Good support and communication
This company will go the extra mile to…
This company will go the extra mile to do whatever they can to assist !i purchased my tub from these a year ago for my holiday property! My reviews have gone through the roof since installing this luxury piece of equipment at bryn hyfryd, north wales !!i highly recommend anyone thats potentially looking to purchase a tub to speak to these people!!very friendly customer service with excellent knowledge of their industry 😀
Contacted palm spas about hot tube…
Contacted palm spas about hot tube great customer service! Always responsive! Great quality hot tub with amazing sound system.and light features Would highly recommend anytime you need to know I just called no hassle 5 star service delivered within few days thanks palm spas stevie
Absolutely great service and…
Absolutely great service and communication. I can't believe I waited so long to get a hot tub. cannot fault the guys at Palm spas.
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