Palm Spas Reviews 208

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

What a company to deal with, after purchasing our hot tub last year during major house renovations its been nearly a year before we've had room to set it up, Palm Spa's have been there constantly to h... See more

Rated 4 out of 5 stars

Contacted palm spas about hot tube great customer service! Always responsive! Great quality hot tub with amazing sound system.and light features Would highly recommend anytime you need to know I just... See more

Rated 5 out of 5 stars

A bit late putting this review on but thats due to us enjoying our hot tub. Our experience with palm spas was first class from start to finish. We would like to thank everybody involved in supplying a... See more

Rated 4 out of 5 stars

Great service from day 1 of enquiry, to sale to delivery. Delivered all the way to Newquay and arrived when they said they would. Great advice on installation. Had a slight technical issue but spare p... See more

Company details

  1. Hot Tub Store

Written by the company

Palm Spas Chesterfield offer a huge range of luxury hot tubs, swim spas and accessories in the UK and with nationwide delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

208 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Once again another fantastic service…

Once again another fantastic service from Grant and Aron they just fitted a lifter to my hot tub cover, its great I can now very easily take off the lid and enjoy the whole hot tub rather than just one half that I been doing up till now, I found it too hard to lift the cover off on my own. Cant fault the service from both Grant and Aron they are always so polite, very hard tidy workers and explain fully and show you how it worked and before they left always ask do I have any questions etc. Thank you both so much.

November 1, 2021
Rated 5 out of 5 stars

Hot tub Spritz +

Hot tub arrived and set up by Luke .
More than happy with the Service and set up.
Jade in the showroom was especially helpful.
Enjoyed our first night in the hot tub.
If buying a hot tub I would strongly recommend Palm Spa.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Palm Spas give great service with a great product

Palm Spas were recommended to me and have been professional and provided excellent service and installation. Thanks to Jamie and mate who were very careful and took care to install in the best situation and left everything tidier than when they arrived! The tub and service are excellent 😁

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

This company is brilliant

This company is brilliant, informative, not pushy with sales, very professional and I'd recomend this business, They just installed my Tub and I can't wait to use it. They were clean workers and polite, talked me through everything, everything I was promiced was perfect

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

These guys are 2nd to none!

These guys are 2nd to none!! Even after the sale I still get an super quick and very helpful response. The tubs high quality and I’m so happy with it!! Thank you guys and keep doing what you are doing!!!! 😍😍

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Mr and Mrs fullard are overwhelmed

Called at palm spas as most men sceptical spoke to a young gentleman Jamie he was what I needed not pushy told us what spec each tub had and left us to make up our own minds 10 days later I am pleased to say I was wrong it is what we needed all along all delivered and installed cheers to the team you've been amazing

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Jade has been excellent and her…

Jade has been excellent and her customer service is fantastic. Jade is very quick to response whenever I had any questions regarding the product and finance.

I would recommend anyone to use the company for the the hot tub. I’m just waiting for the delivery and Insolation which has been booked already. Thank you Jade again for your exceptional service.

September 17, 2021
Rated 5 out of 5 stars

We had our Spritz + hot tub installed…

We had our Spritz + hot tub installed today by Jamie and Aaron. Delivered on time and all set up and working within a few hours. Very knowledgeable and answered all our questions. Fantastic service from ordering to installation.
Would highly recommend.

Mrs Cassidy

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

New Hot Tub!

I ordered a Coco hot tub in June and was kept fully informed about delivery. Today my hot tub arrived and Grant and Jamie were superb in their installation and set up. They were very friendly and explained everything and all done within 2 hours!! I cant wait to get in it tonight. Thanks Palm Spas!

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Coco dual lounger 3

So today our tub arrived and we couldn't be happier,Grant and Sean had a real struggle to squeeze it in but were just amazing,our son had his last year so we went with his recommendation and so pleased we did as the sale and delivery was smooth and stress free.
Thank you palm 🌴 spa we highly recommend you and your wonderful team,now to enjoy the evening with many more to come.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Palm Spas great service

From deciding to go with Palm Spas to wallowing in my tub the whole experience has been great. The 2 lads, Dan & Scott had my beautiful tub in and running in no time. After driving most of the night to get here they worked non-stop till the job was done. Excellent service lads.10/10

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Palm Spas #1 UK Hot-tub retailer

We had such an amazing experience with Palm Spas from the initial enquiry to the regular use of our amazing hot-tub....Liam and Jamie's install went smoother than I ever imagined with a tight gateway to navigate and raised decking as a final location, the guys had a breeze getting it in!
A big thank you to Liam for conversing with me on a Sunday (his day off) regarding the filtration system....we will be recommending to you friends and family alike....cheers guys

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Palm Spas Spritz+

Excellent, pleasant, professional service from Dan and Rich today. They phoned to advise of arrival time, liaised well with the crane driver and then installed the tub. They worked with us to ensure it was placed in the right location and were really clear and concise on how we should clean and work the tub - nothing was too much trouble for them - a superb team.

August 6, 2021
Unprompted review

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