Panda Security ES Reviews 8,955

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

It is a great platform Service is good, a little difficult to reach CS. I think that protecting social media y accounts must be a to do priority. Also, the VPN is often disconnected,... See more

Company replied

Rated 3 out of 5 stars

I have mixed feelings. On the one hand, learning that my PC is full of malware is bad, but learning that the software I was proud of using isn't really protecting my PC has been too disappointing to e... See more

Company replied

Rated 4 out of 5 stars

So far it's been great keeping my home PC safe. It's not an invasive program that interrupts your workflow with endless popups and marketing notifications. Also, it does not slow down my computer.

Company replied

Company details

  1. Software Company

Written by the company

Panda Security es uno de líderes mundiales en seguridad informática. Ofrece eficaces soluciones antivirus para proteger dispositivos Windows, Android y Mac. La tecnología Panda Security está especialmente diseñada, entre otras cosas, para proteger la navegación en Internet de sus clientes (compras o juegos online, control parental, banca online…) además de garantizar la seguridad de su red Wi-Fi de ataques de terceros.

¡SIMPLEXITY!

Written by the company

Panda Security hace fácil lo complejo
Navega, compra, juega online en toda seguridad con la mejor tecnología Panda Security

Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good very positive

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Kevin,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

Best AV Everrrr....

i have use Eset all my life..then one day i have try something new...i have pick Panda AV....first thing i have see...is how low CPU is using..then i have see that my PC is running much better..that was before 3/4year...from that day i stick with Panda....not just me...my Dad...my kid...my wife....all of them use Panda AV...
i just wish to say BIG BIG THANKS to makers of this great AV!! Thanks guys ;)

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear TomeCar,

WOW! A BIG THANK YOU for your review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 4 out of 5 stars

the program is fine

the program is fine, but the free version has too many ads and certain disadvantages, especially in working with usb memory

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Ivica,

Thanks a lot for your loyalty to Panda and for your feedback.

If you’re interested in sending us more feedback, please send an email to cxo@pandasecurity.com and we'll be glad to read your comments and take them into account for future improvements.

Thanks a lot for your loyalty to Panda. We’re looking forward to hearing from you soon.

Natalia López - Customer Experience Chief Officer

Rated 5 out of 5 stars

for a free program is does a great job

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear client,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

Panda antivirus has been my favorite …

Panda antivirus has been my favorite software for many years: I find it to be exceptionally good, But I am so happy that Panda has now come out with Panda Security, which offer greater protection; I will continue to use Panda, and hope that more people would use Panda Security, and discover how good it is. I therefore recommend Panda "Very highly" Thank You Panda!

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear client,

WOW! Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

Excellent antivirus protection for PC

Excellent antivirus protection for PC, smart phone and tablet.

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Nikola,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

Lite and Powerful!

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Minh Nguyen,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

Seems to do its job

Seems to do its job, security wise. Simple to use. Only annoying thing is some of the ads

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Mark,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

AGV became a pain Panda just works

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Brinlarr,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 3 out of 5 stars

Good and will like to know more on how …

Good and will like to know more on how it works beside the regular scans and virus detection

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear client,

We invite you to take a look at the results of AV-Comparatives Real-World Protection Tests so you can compare the malware detection rate of most antivirus products on the market: https://chart.av-comparatives.org/chart1.php

We hope you find it useful.

Any questions or comments do not hesitate to contact us again.

Best regards,

Natalia López - Customer Experience Chief Officer

Rated 4 out of 5 stars

I've only had Panda for a short while

I've only had Panda for a short while, but so far very good.

October 17, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear James,

Thanks a lot for your loyalty to Panda and for your feedback. We’re delighted to hear you're happy with the way we’re doing things.

If you’re interested in sending us more feedback, please send an email to cxo@pandasecurity.com and we'll be glad to read your comments and take them into account for future improvements.

Thanks a lot for your loyalty to Panda. We’re looking forward to hearing from you soon.

Natalia López - Customer Experience Chief Officer

Rated 5 out of 5 stars

Good!\ antivirus!

October 15, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear client,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments and take them into account fo future improvements.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

Excelent

Excelent, i like so much

October 12, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Jose,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments and take them into account fo future improvements.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 4 out of 5 stars

It's ok but needs to add some more …

It's ok but needs to add some more features too to make it out he a five star app ... technical support of the app is too slow needs a lot of improvement to be a potential app.

October 12, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear Samarthgiri,

Thank you so much for your feedback.

If you’re interested in sending us more feedback, please send an email to cxo@pandasecurity.com and we'll be glad to read your comments and take them into account for future improvements.

Thanks a lot for your loyalty to Panda. We’re looking forward to hearing from you soon.

Natalia López - Customer Experience Chief Officer

Rated 5 out of 5 stars

Free version is enough for me

Free version is enough for me. Thanks Panda Security.

October 11, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Dear client,

Thank you so much for the review! We’re delighted to hear you're happy with the way we are doing things.

However, and despite having received the highest possible rating from you, we'd love to have more feedback about Panda's products. If you want, you can send us an email to cxo@pandasecurity.com, and we'll be glad to read your comments and take them into account fo future improvements.

Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.

Natalia Lopez - Customer Experience Chief Officer

Rated 5 out of 5 stars

I recommend this product!

I recommend this product, it is easy to configure, it is enuoght in daily use

October 10, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Good morning Jan,
Thanks a lot for your review! We’re delighted to hear you're happy with the way we are doing things. However, and despite having received the highest possible rating from you, we'd love to have your feedback about Panda's products.
If you want, you can send an email to cxo@pandasecurity.com, and we'll be glad to read your comments.
Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.
Hervé Lambert - Customer Experience Chief Officer

Rated 3 out of 5 stars

Customer Support Issues

Software is actually really powerful and useful; but customer service responds very rarely. They take quite a bit of time with everything; refund inquiries are never answered. I actually had to contact cleverbridge to get a refund.

October 10, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Good morning Zonafer,
My name is Hervé and I'd love to have your feedback about Panda's products.
We aim for excellence and we’re a bit disappointed that you only rate us with 3 stars.
I’d really appreciate it if you could share 10-15 minutes of your time with me, as it would be a great help to make Panda the best possible product and services.
If you’re interested, please send an email to cxo@pandasecurity.com and we'll send you the instructions to set up the call.
Thanks a lot for your loyalty to Panda. We’re looking forward to hearing from you soon.
Natalia Lopez - Customer Experience Chief Officer
Hervé Lambert - Customer Experience Chief Officer

Rated 3 out of 5 stars

acceptable and must be effective for …

acceptable and must be effective for free users

October 10, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Good morning,
My name is Hervé and I'd love to have your feedback about Panda's products.
We aim for excellence and we’re a bit disappointed that you only rate us with 3 stars.
I’d really appreciate it if you could share 10-15 minutes of your time with me, as it would be a great help to make Panda the best possible product.
If you’re interested, please send an email to cxo@pandasecurity.com and we'll send you the instructions to set up the call.
Thanks a lot for your loyalty to Panda. We’re looking forward to hearing from you soon.
Hervé Lambert - Customer Experience Chief Officer

Rated 5 out of 5 stars

I strongly recomend that program

October 10, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Good morning,
Thanks a lot for your review! We’re delighted to hear you're happy with the way we are doing things. However, and despite having received the highest possible rating from you, we'd love to have your feedback about Panda's products.
If you want, you can send an email to cxo@pandasecurity.com, and we'll be glad to read your comments.
Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.
Hervé Lambert - Customer Experience Chief Officer

Rated 5 out of 5 stars

only just installed this product but …

only just installed this product but have used Panda for a few years never had any problems so time to try this latest addition.

October 10, 2017
Unprompted review
Panda Security ES logo

Reply from Panda Security ES

Good morning Jones,
Thanks a lot for your review! We’re delighted to hear you're happy with the way we are doing things. However, and despite having received the highest possible rating from you, we'd love to have your feedback about Panda's products.
If you want, you can send an email to cxo@pandasecurity.com, and we'll be glad to read your comments.
Thanks a lot for your loyalty to Panda. We‘re looking forward to hearing from you soon.
Hervé Lambert - Customer Experience Chief Officer

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