P&P Glass Ltd Reviews 

465
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and skill, noting their excellent communication and non-pushy approach. The installation teams are frequently highlighted for their efficiency, tidiness, and attention to detail, ensuring a smooth process with minimal disruption. People are delighted with the high quality of the windows and doors, often describing the products as superb and beautifully made, leading to great satisfaction with the final results. However, some customers also noted minor issues, such as slight damage to decorations or needing a return visit for small adjustments like trim, indicating that attention to detail was not always exceptional.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Service

Customers consistently note positive experiences with service, highlighting the professional and efficient... See more

Quality

People report positive experiences with quality, with many customers delighted with the finished windows and... See more

Product

Consumers are delighted with the product, with many expressing satisfaction with the finished windows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First meeting with the salesmen was a good experience,all the different types of window explained well. The surveyor was excellent. He listened and then made several suggestions that we had not though... See more

Company replied

Rated 5 out of 5 stars

Choosing our front door design was so important; we wanted it to be in keeping with our Art Deco 30's house. P&P were fabulously supportive and patient whilst we came to our decision, volunteering ide... See more

Company replied

Rated 5 out of 5 stars

I can’t speak highly enough of P & P glass. Very professional from start to finish, attention to detail second to none. The installation team had a first class work ethic and everything was complet... See more

Company replied

Rated 5 out of 5 stars

This is our second dealing with P&P we are so delighted with the finished windows they are awesome. The whole process Colton start to finish is first class - would highly recommend

Company replied


Company details

  1. Double Glazing Installer
  2. Door Shop
  3. Glazier

About P&P Glass Ltd

Written by the company

Contact Us View Our Range

Established in 1981, P&P Glass are a conscientious, award-winning window and door installation company with a traditional specialist glazing department.

Our experienced and professional consultants offer honest advice to assist you in achieving the best results for your home or project. We offer a full glazing service and are experts in glass balustrades, splashbacks, shower screens and mirrors.

Over the last 45 years we have expanded to have 5 window and door showrooms throughout the South East; offering the widest range of material options available.


📍 Guildford - P&P Glass – Visit to view our full range of products

📍 Esher, Battersea, Teddington & Reigate - TimberWindows – Visit our exclusive Timber focused showrooms


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(465)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order & nice to deal with

Easy to order & nice to deal with. We ordered a front door & door frame. Great quality, 12 year paint guarantee & quality fitters, knowledgeable, caring, neat & tidy. When I move house if I need to replace doors & windows I will order from this company again. They are a bit pricey but you get what you pay for!

Mr David
West Horsley

June 2, 2021
Rated 5 out of 5 stars

Great Service

From start to finish P&P were just great to deal with. Here is a shout out to Jack (Sales), John (survey), Erica (Install Admin), Ken (Install), All in accounts. Thanks all, Chris.
Full Double Glazed Wooden Windows replacement London SW18.

June 2, 2021
Rated 5 out of 5 stars

Excellent fitters

Excellent fitters, very polite. There was an issue with the door (not p&p’s fault) but was sorted by p & p very quickly. Love the door.

May 26, 2021
Rated 5 out of 5 stars

Amazing service through and through

I approached P&P in the latter part of 2020 to assist in replacing my windows and from the get go they were helpful and very responsive. They kept me update with the timeline, which was longer than normal due to COVID, and were always very professional but friendly and easy to deal with. Their quote was far superior to others and the work done was really great and the windows look brilliant.

May 13, 2021
Rated 5 out of 5 stars

Top notch, again!!

This is the second time we’ve used P&P glass, and again the quality of service, product and installation is top notch. I have yet to use any trades that match their levels if professionalism.

Totally recommended!

May 8, 2021
Rated 5 out of 5 stars

Great service - charming people - first rate product

We have gradually replaced many of our windows with P & P Glass double glazed windows including replacing the glazing in our orangery. They arrived fully decorated in our chosen colours and all now look wonderful and are a pleasure to use. The service we received for both the survey and ordering followed by the installation has been excellent. They even included small pots of the matching paint in case we needed to touch up.
I could not recommend this company more highly

May 3, 2021
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, from initial quote to post sales support, the team that installed our Juliette balcony were professional, friendly and did a clean and tidy job, we are so pleased with the look and quality of the glass.
We would certainly use them again and can highly recommend P&P Glass.

April 9, 2021
Rated 5 out of 5 stars

Amazing

Amazing work they have done for my bay windows and the team was so professional and they finished on time.
I was so happy with them that I called back to get my bedroom door to garden replaced.
Highly recommend.

March 27, 2021
Rated 5 out of 5 stars

P&P Glass Excellent

P&P Glass from the start of meeting our expectations through to the finish installation have been so friendly, helpful and professional. I would highly recommend them, if you are looking for excellent service and amazing products. Thank you

March 26, 2021

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