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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, craftsmanship, and appealing design, often exceeding expectations. Many appreciate the efficient delivery service, with watches arriving promptly and well-packaged. The customer service is frequently highlighted as exceptional, with many people commending the helpfulness and responsiveness of the staff. However, some people experienced issues with their orders, including delays in dispatch and communication regarding shipping updates. A few customers also reported concerns about the long-term quality of certain watch components, such as hour markers detaching, and some found the luminescence of their watches to be poor. There were also isolated instances of watches being inaccurate or larger than expected.

What people talk about most

Product

Reviewers express high satisfaction with the product quality. Many customers praise the watches for their... See more

Quality

Consumers find quality to be positive, often describing products as high-quality, well-made, and impressive... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the easy ordering process, fast... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super customer service - as good as you will get ANYWHERE. They show empathy and understanding, something most big companies ignore. Panzera DO NOT take customers-potential customers for granted. The... See more

Rated 5 out of 5 stars

I recently purchased a Panzera Classivo 44 wristwatch. It looked great on the website, but it looks even better on my wrist. Elegant, sporty, and classy, looking for just about any occasion. Their t... See more

Rated 5 out of 5 stars

Just bought my PANZERA Flieger 46 CLASSIC PILOT Automatic on their website. It took only 5 days, by DHL, to bring it from Australia to Portugal. No Customs Clearance needed (maybe I was lucky...).... See more

Company replied

Rated 5 out of 5 stars

Been considering these watches for a few months now, and took the plunge to purchase, wanted the Flieger 46 but out of stock so got the Flieger 45G. Delivery as promised took 5 days which is good. Hav... See more


Company details

  1. Fashion Accessories Store

Written by the company

PANZERA is a trailblazing Australian watch brand that emerged in 2009. We are passionate about crafting timepieces that blend timeless elegance with a captivating contemporary twist. Our style? We call it "modern vintage" or "neo classic" – a fusion of the best from the past and the present. We produce a wide range of automatic and quartz dive, pilot, classic and motorsports watches.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful solid watches

I have two 46 Fliegers, one "regular" and one "C" with second time zone. Both are great watches. No issue with moisture or accuracy so far. Very nice automatic watches at a fair price. Can recommend.

Will order an Aquamarine 36 for my wife soon, or will wait for an automatic women's watch by Panzera...

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Aquamarine 45-D

I absolutely love my Aquamarine 45-D. The internal dive bezel is ingenious. There’s no chance to accidentally bump it since it has its own locking crown. It’s easy to read, highly functional and stylish. It’s probably the best dive watch I’ve ever owned.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

A recent watch purchase from Panzera was made all the more enjoyable by the Company being swift in reply, efficient in the sending, keeping me up to date along the way & most importantly supplying me with a great product,
I would definitely buy again

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Already 2 panzera watches

I bought my second Panzera watch. Shipment were on-time for my both watches. I'm so happy with both of them. I'm a watch collector and fan. I have a few famous brand watches like Rolex, Panerai, Hublot and Tag heuer.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

A modern take on some great designs

Panzera makes a series of interesting watches that I finally could not resist. It's a chunky monkey but my 240mm wrist can handle it. I will be on an autumn dive here in the north and will report back on how it did but so far so good

August 13, 2024
Unprompted review
Rated 4 out of 5 stars

Great looking watch

Great looking watch. It has a good weight, and the size is perfect for men looking for an all-action sophisticated cross-over watch. If you like Panerai's, then this watch will suit you. I was not in love with the wave pattern on the watch face; it looked better online. However, I still really like the watch.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent watches, great customer service

Panzera is fast becoming my new favorite watch brand and I now have several of their watches. They offer great designs and excellent build/finish quality on par with far more expensive timepieces. Their customer service is very responsive and online orders are delivered from Australia to the USA in 5 days or less. Although Panzeras are larger than the watches I usually wear, they fit nicely on my average sized wrist; look distinctive and garner many compliments from others in my watch groups. I highly recommend this company and their watches.

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

I have bought 5 watches from Panzerra…

I have bought 5 watches from Panzerra and 3 pens. All have stopped functionality in some way after an initial 2 to 3 months. The face of the watch also comes unglued and they will not provide service to fix through the mystery "Bernadette".
I have been such a promotor of the brand but after multiple repairs i think everyone needs to know. Slick marketing campaign, not so slick product or aftermarket care.

September 6, 2024
Unprompted review
PANZERA Watches logo

Reply from PANZERA Watches

Hi Tim, very sorry to hear a loyal customer like yourself has had issues with our products and our aftermarket service. We will reach out directly to resolve things.

Rated 5 out of 5 stars

Wow!

Wow! My Aquamarine 45 is such a good looking watch, looks better on my wrist than in the photos, such a well made watch that exudes quality, my new favourite timepiece. Order/Delivery process was exceptional. Thank you Panzera

August 30, 2024
Unprompted review
Rated 2 out of 5 stars

Sorry to report that I’m very disappointed

Sorry to report that I’m very disappointed in this watch as really love the look and origins
First one received kept bad time replaced with another that was good time keeper but then “fogged up”
Third one again poor time keeper loses 2 minutes a day even with correct routine advised
Will not recommend or buy more

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

FLIEGER 45G

Loving the watch! It arrived 3 days earlier than originally mentioned, so a welcome surprise. A little sceptical at first buying online, and without the benefit of trying and buying in person, but having had the watch for over a week now it's hardly been off my wrist. Great looking and feels solid when worn, you defintey know you're wearing it, but in a good way. Constantly find myself looking at it, and not just to check the time! Will defintely look to buy another one in the future as excellent value for the money.

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Flieger 45g and sunglasses

Just received my watch and sunglasses today,it has taken about 10 days from ordering to receiving today.
I opened the sunglasses first and the quality is first class with quality frames and a nice tint.
Watch opened next and I wasn’t disappointed,it was well packed and came in a quality leather style case.
The watch has a nice weight to it and the rubber strap I selected feels and looks quality with a nice soft and subtle feel to it.
Well impressed with the service so far and probably won’t be my last buy based on this watch.
For info I ordered a Flieger 45G with a blue face and the R16 rubber strap with red stitching.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Love my new Panzera

Love my new Panzera. I had to wait a couple of months for the production, but it was well worth the wait.
I have my eye on another model right now and will pull the trigger any day.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

This was my first purchase from Panzera and I was not disappointed. The whole process from purchasing to delivery was very smooth. The watch is of excellent quality and design. A really good quality watch at an affordable price. Overall the experience with Panzera was outstanding.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Watch & Experience

I recently purchased the 45C. While it was more than I would normally spend, I am very happy with the quality of the watch. Love the weight and the look! So much so that I’ve returned twice to purchase additional watches. I am also very pleased with the strap quality as well! ❤️🔥

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product and Service

Having watched Panzera for some time, I took the plunge and bought an Aquamarine 45 with the offer of additional watch straps. It arrived securely in a few days to the UK. I am very impressed with the product, alongside my extensive collection of other brand watches, some quality brands, it stands up well. Solid, heavy build watch, it looks and feels a quality product. I like it and it is getting regular wear time. I will buy more Panzera watches in the future.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Panzera Passion

As a watch collector it is always nice to see a top quality watch at a very affordable price.
Just deciding which Panzera to wear each day is the fun part. My Aquamarine 45C goes well with my airline pilot uniform. My recently acquired Flieger fits right in when I am flying a WWII C-47! Scuba diving? Panzera has me covered with their excellent dive watch.
You cannot beat the quality and affordability!
Get one, or three. You will not be disappointed!

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Classivo 43C it's Quality

Ordered a Classivo 43C, Fast delivery, about 5 days from Australia to Sweden.
A solid and beautiful quality watch in every detail
Quite heavy as well, feels nice on my Wrist

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

My name is peter and I live in Denmark

My name is peter and I live in Denmark. I am the happy owner of an F46C-01L1. I have only experienced a professional and very committed service from PANZERA. I would like to be the company's ambassador and will recommend PANZEA's products as much as I can

August 5, 2024
Unprompted review

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