Less known company for me, but what to say here... All works on level, what others big names can follow. Live chat, phone support, everybody speak english...email communication on top level. Im new cu... See more
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See what reviewers are saying
I've tried few shared hosting packages. Only the proffesional shared hosting package are really fast. The cheaper packages have speed differencies. The first year the price is very competitive but whe... See more
They offer a wide variety of services but they are specializing in Greek domains and they are mainly addressing the Greek market. Everything is easy to find in their website. Services run smoothly, no... See more
Personally, I trust them completely, and they've made me feel secure in every problem I've had. I find them very reliable, serving me quickly and without any hassle. I discovered them through a recomm... See more
Company details
Information provided by various external sources
Papaki is the No.1 Domain Name Registrar in Greece and provides reliable solutions for Web Hosting, Managed WordPress Hosting and WooCommerce Hosting for eShops.
Contact info
S Street, Industrial Area, 71601, Heraklion, Crete, Greece
- +302810229000
- info@papaki.com
- papaki.com
Hasn’t replied to negative reviews
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important Greek company with quick…
important Greek company with quick services and value money services . i recommend to everyone to use this company papaki.com
Low quality, terrible service
We re on the semi-dedicated server. Our high traffic eshops were down for 11 hours straight. No communication was allowed by phone chat or tickets. I guess because it was after 9 at night? Last time it was 4 hours during peak day hours as well. STAY AWAY FROM THIS COMPANY
About shared hosting
I've tried few shared hosting packages. Only the proffesional shared hosting package are really fast. The cheaper packages have speed differencies. The first year the price is very competitive but when you have to renew the price is much more expensive so it is not still competitive. The support is quite good, not perfect, they have "bad days" and they seem not ready for those bad days. In total they offer quite good services, medium to good value for money but quite good reliability.
Trustworthy partner
Friendly environment and trusted services. I would recommend it.
The worst domain experience
i am trying to transfer my domain but i cant because papaki every time i tried it says this We are sorry, Papaki is under maintenance and some operations cannot be completed at the time. Please contact the Support Department for more information.
and when you try to contact them they never write back it is a complete scam do not buy i fell into a scam like many others.
Bad service
My experience was far from satisfactory. The combination of a user-unfriendly interface, a subpar user experience, and an unhelpful customer support system, including the live chat that resembled talking to a bot, left me with a negative impression. For those seeking a seamless and user-centric domain and hosting solution, it's advisable to explore alternatives that prioritize a more intuitive design and responsive customer support.
Dependable
Personally, I trust them completely, and they've made me feel secure in every problem I've had. I find them very reliable, serving me quickly and without any hassle. I discovered them through a recommendation, and they turned out to be spot on.
Reasonable prices and very good service.
I have been using "papaki.com" services for many years and I am very pleased with the reasonable prices and very good service.
Locked out of my account because 2 step…
Locked out of my account because 2 step authentication does not work (I do not receive the SMS) and they want affidavit from gov.gr to turn the authentication off... how can you get more bureucratic than this????
Shady auto renewal tactics
They have auto renewal enabled by default and the UI to disable it is cleverly tucked away. They refuse to issue any refunds.
The best company and customer experience
Great customer service
Great customer service! Very professional status! A+++
In the last 3 years with Papaki
In the last 3 years with Papaki, I had the best customer support whenever I needed it.
Whenever I needed them
Whenever I needed them, they were there, either it was a phone call or a chat, always providing the right solution! They are fast and effective!
They charged my card illegally without…
They charged my card illegally without my authorization.
Fraud
they give gifts domains like .store and the next year charge you without asking 80 euros.
New front-end and awful control panel
I have over 30 domains registered with Papaki.com and I am enjoying some decent discounts.
As a domain name registrar it is a good company since it is one of the largest in Greece.
But...
Recently they revamped just their main site and left their control panel with the same look and feel since 2005 (I don't know the year exactly).
What I do know is that as of 2023 there is no mobile friendly control panel, nor a mobile app and no plan of providing one.
They have also developed new tools for marketing (Pixida) and digital invoicing (Oxygen) but, for me, not providing a solid mobile experience for their control panel is a great disservice to their old as well as their new clients.
What happened to "mobile first" guys? Not interested because your control panel is not indexed by search engines or maybe you don't have enough money to invest for this?
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