Paid for next day delivery and placed order before cutoff time. Goods not dispatched on time of sent in the upgraded delivery service which I paid for. Company refuses to accept responsibility a... See more
Company replied
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See what reviewers are saying
Superb Customer Care and Extremely Fast Dispatch and Delivery! Received my A5 300 GSM Gloss Laser Photo Paper from Paper Cutz, the quality card stock looks perfect in brilliant white. (The Glo... See more
Company replied
Papercutz are simply amazing! High quality, speed of service and extremely responsive to enquiries. I’ve been purchasing my cream coloured paper and grey board from them for quite some time that I use... See more
Company replied
I needed card quickly as my other supplier didn't have express delivery. I have never used this shop before, many others I have used end up arriving with the card damaged but took the chance with this... See more
Company details
Written by the company
PaperCutz is a distinguished name in the paper and card industry, renowned for its commitment to quality and customer satisfaction. As a family-run business with a rich history spanning 40 years, PaperCutz has honed its expertise in the trade, catering to the needs of the general public, crafts enthusiasts, educational institutions, printers, home businesses, and marketing design agencies. This extensive experience has equipped the company with a deep understanding of customer requirements and industry trends. PaperCutz prides itself on offering a vast array of paper and card stock varieties, ensuring that every customer finds exactly what they need for their specific project. Whether it's for crafting, professional printing, or any other paper-related activity, PaperCutz's inventory is meticulously curated to include high-quality products that cater to various preferences and uses. The company's commitment to sustainability is evident in its product selection, which includes recyclable and eco-friendly options, aligning with the growing demand for environmentally responsible materials. This dedication to ecological practices not only reflects the company's values but also resonates with customers who prioritize green choices. Customer care is at the heart of PaperCutz's operations. The team is dedicated to providing superb service, from fast dispatch and delivery to ensuring customer queries and concerns are addressed promptly and effectively. The positive feedback from satisfied customers stands as a testament to the company's success in delivering exceptional customer experiences. Innovation is key to PaperCutz's approach, as the company continually seeks to expand its product range and improve its services. By staying abreast of technological advancements and industry developments, PaperCutz ensures that it remains a competitive.
Contact info
Unit F19, PR7 5BW, Chorley, United Kingdom
- 0161 231 1238
- papercutz.co.uk
3.9
Great
52 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really good quality products and top…
Really good quality products and top service
Highly recommended
December 19, 2021
Unprompted review
Excellent service every time
We have shopped with Papercutz for over a year now and continue to have excellent service, with fast delivery and Ray and the team are always more than helpful if we have any queries. We haven't worked with any other supplier yet who has been so efficient, helpful and priced so competitively - can't thank them enough for keeping our business going during this difficult period with Covid. It's a pleasure doing business with Papercutz and we will continue to do so, can't recommend them enough.
December 15, 2021
Unprompted review
These guys had stock when no others did…
These guys had stock when no others did - great sales team and quick delivery
December 14, 2021
Unprompted review
Supplies of special Cardal …
I have frequently ordered special thick A4 red card for use in displays, programmes and other assorted documents.
The service was nothing less than outstanding. The parcel was always delivered within 48 hours. It was expertly packed and despatched.
I would recommend Papercutz to anyone. The staff go out of their way to ensure that the customers receive we uality service.
December 14, 2021
Unprompted review
Brilliant quality products and super…
Brilliant quality products and super fast delivery 100% recommended
December 14, 2021
Unprompted review
CUSTOMER REVIEE
I have been using papercutz for some time - the service is top notch & the quality of product is next to none.
Any service & product enquiries are dealt with promptly & most efficiently.
Can not find any fault whatsoever.
December 14, 2021
Unprompted review
I’ve ordered off eBay and online before…
I’ve ordered off eBay and online before - great company and quality products
November 25, 2021
Unprompted review
I've been using PaperCutz for about a…
I've been using PaperCutz for a few years now. I 1st found them on eBay and now I just go directly to their website.
I have found that, even during the pandemic, my orders arrive quickly. On the 1 occasion that an item wasn't available, because the pandemic had stopped production of the colour, they called to let me know.
They have the newest products and those older, go to, reliable products in every size, colour and GSM you could ever want, at the best prices.
I just can't say enough good things about this company.
April 22, 2021
Unprompted review
Salesman hung up on me
I made an order that hasn't arrived on time ( I chose the 1-2days delivery method). After waiting 2 extra days, I wrote the company an email, but didn't get a response. I called the day after, and had an extremely rude man speaking to me on the phone. He interrupted me while I was giving him details of my order and his explanation was 'Because of Covid.' Instead of being helpful he decided to be patronising ('Haven't you heard there's a pandemic?') in the most rude way. The pandemic is going on for over a year now, so don't advertise services that you can't provide. I didn't even get that far to say that, because after I told him to stop talking to me in such a manner, he hung up on me.
April 7, 2021
Unprompted review
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