Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... See more
Company replied
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I wanted 'a pencil' for work... I got what felt like a birthday present. Ordered yesterday lunchtime arrived this morning at 0930. The delivery was so beautifully presented and carefully package... See more
Huge thanks to Papersmiths for immediately sending a replacement when my parcel got stolen! They were quick and kind, and my notebook bands are exactly what I was looking for. Thank you Lauren and Kir... See more
I was gutted when Papersmiths closed their store in Bristol, as it was the best excuse ever for retail therapy with my best mate, and then lunch at the nearby tapas place. But yay for excellent online... See more
Company replied
Company details
Written by the company
Papersmiths is the shop of your stationery dreams. We specialise in stationery and paper goods, bringing together the goods to inspire and tools to create. Alongside our own stationery, you'll find our handpicked favourites from designers and makers across the globe.
Contact info
United Kingdom
- papersmiths.co.uk
4.8
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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No problems with this order
No problems with this order, a quality item delivered rapidly.
October 25, 2023
Very good product
Excellent product, swiftly delivered and very well wrapped with a lovely note from the seller.
September 25, 2023
Great range of beaut stationary at fair…
Great range of beaut stationary at fair price. Helpful staff. Overall, a very positive experience, particularly as I have been missing Paperchase. x
September 20, 2023
Lovely product and quick delivery
Lovely product and quick delivery. There is always something quirky and interesting at Papersmith which is good when thinking of Christmas gifts.
September 19, 2023
LOVE Papersmiths!
LOVE 'Papersmiths' and love supporting an independent. Always a great selection of cards that are just that little bit different. Excellent buying, whoever does that job. Great service. No complaints. Happy customer.
September 18, 2023
always a delight
Always a 5 star experience buying from papersmiths. Such a great company, lovely products and everything arrives quickly, beautifully wrapped and with a hand written thank you note.
August 23, 2023
Reply from Papersmiths
Thank you so much for your review! We hope you enjoy your purchase.
Lovely products and excellent service
August 21, 2023
Outstanding
This is a lovely friendly company who deliver an excellent service along with outstanding products.
August 21, 2023
Always 5*
Always 5*. My go to for the finest pens and refills. I cannot recommend enough - the best!
July 25, 2023
Great service
Great service, great quality products will definitely be making more purchases
July 18, 2023
Quality products
Quality products, wrapped securely and presented well.
Made for great birthday gift.
June 25, 2023
Disappointing.
I ordered what I believed to be a large, academic year organiser and paid £44. What arrived was barely A5 size, small font and I will have to buy something more suitable for work as this will be filled far too quickly.
June 22, 2023
Reply from Papersmiths
Dear Miss Hammond,
I deeply regret to learn that you were dissatisfied with your recent purchase. We strive to ensure that all pertinent information regarding product specifications, including size and page count, is clearly stated in the product description and key specifications. If you have received an item that does not meet your expectations, I encourage you to reach out to our dedicated customer service team for assistance with an exchange or refund. They will gladly facilitate the reimbursement of your return shipping costs and work closely with you to ensure your utmost satisfaction.
To initiate the process, please send an email to online@papersmiths.co.uk.
Thank you for bringing this matter to our attention.
Sincerely,
Izzy
Gorgeous notebooks
Gorgeous notebooks, almost to lovely to use! I wrote with a fountain pen and the best thing no bleed through. The book band fits well and doesn’t squish the notebooks and holds my pens/pencils well. So far no lost pens. Highly recommend them.
May 25, 2023
Reply from Papersmiths
Thank you so much for your positive review. We really appreciate your love and support for our business! Enjoy your new stationery.
First class customer experience
First class customer experience. Wonderful quality product. Fantastic service from the team. Prompt delivery.
April 27, 2023
Reply from Papersmiths
Hi Toni, Thank you so much for your love and support for our business! We really appreciate your review. Enjoy your new stationery.
Everything was as advertised!
April 24, 2023
Reply from Papersmiths
Hi Jon, Thank you so much for your review. We really appreciate the support!
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