I've had 3 experiences with Paragon in the past 3 months. Firstly, buying a bike for my lad for Xmas, custom paint job, his name on it - superb job. Second, repairing a very bad mishap to lads bike, l... See more
Company replied
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I've had 3 experiences with Paragon in the past 3 months. Firstly, buying a bike for my lad for Xmas, custom paint job, his name on it - superb job. Second, repairing a very bad mishap to lads bike, l... See more
Company replied
Excellent service, doing a difficult job (seized bottom bracket) Dave didn't give up and eventually succeeded after fabricating a one off tool to do the job. I would have given up long ago! Now my bik... See more
Company replied
Very helpful,willing and can actually say goes out of his way to help the customer. Well done Dave
Company replied
I dropped my bike off at pretty short notice but it was ready for me in just over a day. I'm happy with the work that has been carried out.
Company replied
Paragon custom bespoke British made bikes, every build is unique to each customer. UK Massi distributor. Kross, Genesis, Ridley, Saracen. Sales and service.
Unit 7, Eastgate Park, Arkwright Way, DN16 1AE, Scunthorpe, United Kingdom
I like the one to one personal contact. Excellent service with a smile. Good products.

Reply from Paragon Cycles
Superb service, considering the pressures of Christmas.......new MTB for my boy only ordered a few day before and put together in a couple days - Santa never fails, and neither did Dave @ Paragon! Top job....so much so I've ordered another bike......custom built! Cheers again.....

Reply from Paragon Cycles
Interested in a trike and was surprised to hear my local cycle shop had them in stock, went down and Dave had the range all outside for me to look at and try. He encouraged me to ride round the estate to try them out. I was hooked and ordered one there and then. Colour options etc were explained to me. My order confirmation came via email and I waited eagerly for delivery. My trike was delivered and immaculately prepared. I asked for a rear view mirror and lock to be added and this was done on the same day. Excellent service and made me feel like a valued customer - thank you and I LOVE my trike!

Reply from Paragon Cycles
Excellent workmanship, great service I would fully recommend the dealership. Geoff Childs

Reply from Paragon Cycles
Dave is a wealth of knowledge and a skilled engineer I would have no hesitation in recommending him to any of my friends.

Reply from Paragon Cycles
Dave was very helpful when we visited paragon cycles. He kept us informed whilst he was waiting for delivery of our cycles. Would definitely recommend him to friends and family

Reply from Paragon Cycles
Super service and value - highly recommend

Reply from Paragon Cycles
Perfect service nice an friendly an helpful will definitely be recommending them to everyone an will be back there soon for help with my other bike 👍👍👍

Reply from Paragon Cycles
Even though i was a few months late with my running in check they were more than obliging to still carry this out free of charge.

Reply from Paragon Cycles
EXCELLENCE
I have no hesitation or reservations about recommending this company to anyone. They have been very helpful, friendly, informative, efficient, professional, and most of all when they said they would do something by a certain time they did. Thank you Paragon Cycles.

Reply from Paragon Cycles
Excellent service, nothing is too much trouble. Highly recommended

Reply from Paragon Cycles
Great experience in purchasing my road bike at Paragon Cycles.

Reply from Paragon Cycles
Very friendly and knowledgeable,nice independent retailer.

Reply from Paragon Cycles
Great quality of service and friendly too!

Reply from Paragon Cycles
I dropped my bike off at pretty short notice but it was ready for me in just over a day. I'm happy with the work that has been carried out.

Reply from Paragon Cycles
Paragon Cycles was recommended to me by a friend and the service provided was faultless.
Dave serviced and repaired my road bike within a few hours for a great price and to a very high standard.
I'll definitely be using his services again and recommending to friends.
Thanks again,
Matt

Reply from Paragon Cycles
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