I've had 3 experiences with Paragon in the past 3 months. Firstly, buying a bike for my lad for Xmas, custom paint job, his name on it - superb job. Second, repairing a very bad mishap to lads bike, l... See more
Company replied
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I've had 3 experiences with Paragon in the past 3 months. Firstly, buying a bike for my lad for Xmas, custom paint job, his name on it - superb job. Second, repairing a very bad mishap to lads bike, l... See more
Company replied
Excellent service, doing a difficult job (seized bottom bracket) Dave didn't give up and eventually succeeded after fabricating a one off tool to do the job. I would have given up long ago! Now my bik... See more
Company replied
Very helpful,willing and can actually say goes out of his way to help the customer. Well done Dave
Company replied
I dropped my bike off at pretty short notice but it was ready for me in just over a day. I'm happy with the work that has been carried out.
Company replied
Paragon custom bespoke British made bikes, every build is unique to each customer. UK Massi distributor. Kross, Genesis, Ridley, Saracen. Sales and service.
Unit 7, Eastgate Park, Arkwright Way, DN16 1AE, Scunthorpe, United Kingdom
Fully recommend great prices work carried out in a professional manner
Pleasure to do buniness

Reply from Paragon Cycles
Cycle computer purchased and fitted for free. Setup and fully explained. Great service and banter. Why would you buy on the internet when it's this easy.

Reply from Paragon Cycles
Good all round service from a very professional skilled man. Good quality advise given by friendly staff.

Reply from Paragon Cycles
Great service, thankyou for the fantastic bike and the coffee. Made me feel welcome and at home. Great Customer service.

Reply from Paragon Cycles
Fixed my seized disk brakes, first class service, would definitely recommend

Reply from Paragon Cycles
Dave at Paragon cycles is now my go to LBS. He listened to my requirements giving advice, squeezed me in last minute and carried out a thorough professional job going above and beyond to get my bike finished same day. A very experienced down to earth guy l would thoroughly recommended this proper bike shop without hesitation

Reply from Paragon Cycles
Fantastic customer service! Nothing was too much trouble! Fast delivery!

Reply from Paragon Cycles
Excellent service from start to finish. I changed my mind on more than one occasion regarding parts and Dave couldn't have been more understanding. Love my bike and the n+1 will be from Paragon too. Thank you

Reply from Paragon Cycles
Don't know if you've ever noticed but there are some strange characters that run bikes shops. Sometimes it's like your very presence there is an inconvenience, or there are being smart arses when you ask for advice. 5 minutes talking to Dave at Paragon and you'll realise he completely bucks this trend. He is very passionate biking, the kit he sells, he will only sell you what is right for you and what you need, but best of all the levels or service are fantastic and nothing is too much trouble. why Cant all bike shops be like this. Can't recommend Paragon highly enough!! BTW my Massi team Carbon I purchased from Paragon is awesome!!

Reply from Paragon Cycles
Fantastic service from Dave at Paragon Cycles. Very knowledgeable.
No hesitation in recommending this company.

Reply from Paragon Cycles
Dave was super helpful and did everything possible to fix my bike, working around my need to use it in between bouts of trying to fix it. Definitely recommend.

Reply from Paragon Cycles
Quality cycles
Quality cycle wear
Quality service
Quality workmanship
Quality sence of humour
If your into cycling find Paragon cycles

Reply from Paragon Cycles
nothing was too much trouble when we ordered our bike for our son for Christmas.
we even received the personal touch with his name and colour choice.

Reply from Paragon Cycles
Amazing service. Bike is lovely exactly what we wanted. Delivered already made up and ready to use. Would definitely reccommend to anyone and will always use in the future.

Reply from Paragon Cycles
Thankyou so much to Dave for all his help
I LOVE my new bike!
The colours are perfect and the rose gold glitter graphics are amazing!

Reply from Paragon Cycles
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.