Paragon Cycles 

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Rated 5 out of 5 stars

I've had 3 experiences with Paragon in the past 3 months. Firstly, buying a bike for my lad for Xmas, custom paint job, his name on it - superb job. Second, repairing a very bad mishap to lads bike, l... See more

Company replied

Rated 5 out of 5 stars

Excellent service, doing a difficult job (seized bottom bracket) Dave didn't give up and eventually succeeded after fabricating a one off tool to do the job. I would have given up long ago! Now my bik... See more

Company replied

Rated 5 out of 5 stars

Very helpful,willing and can actually say goes out of his way to help the customer. Well done Dave

Company replied

Rated 4 out of 5 stars

I dropped my bike off at pretty short notice but it was ready for me in just over a day. I'm happy with the work that has been carried out.

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Paragon custom bespoke British made bikes, every build is unique to each customer. UK Massi distributor. Kross, Genesis, Ridley, Saracen. Sales and service.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

repairs

Fully recommend great prices work carried out in a professional manner
Pleasure to do buniness

May 20, 2017
Unprompted review
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Reply from Paragon Cycles

Thanks David, See you again soon.

Rated 5 out of 5 stars

Great service and banter.

Cycle computer purchased and fitted for free. Setup and fully explained. Great service and banter. Why would you buy on the internet when it's this easy.

May 12, 2017
Unprompted review
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Reply from Paragon Cycles

Why indeed Tony, thank you for supporting your local bike shop. See you again soon.

Rated 5 out of 5 stars

Great service

Great service, thankyou for the fantastic bike and the coffee. Made me feel welcome and at home. Great Customer service.

May 5, 2017
Unprompted review
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Reply from Paragon Cycles

Thanks Steve, Look forward to seeing you again soon.

Rated 5 out of 5 stars

Fixed my seized disk brakes

Fixed my seized disk brakes, first class service, would definitely recommend

May 4, 2017
Unprompted review
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Reply from Paragon Cycles

Love those AVIDS Darren, should be good for another 5 years but lets check them during your annual service ;-) Thanks for the review.

Rated 5 out of 5 stars

Dave at Paragon cycles is now my go to …

Dave at Paragon cycles is now my go to LBS. He listened to my requirements giving advice, squeezed me in last minute and carried out a thorough professional job going above and beyond to get my bike finished same day. A very experienced down to earth guy l would thoroughly recommended this proper bike shop without hesitation

April 18, 2017
Unprompted review
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Reply from Paragon Cycles

Thank you for such a positive review. Look forward to seeing you again soon.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Nothing was too much trouble! Fast delivery!

April 17, 2017
Unprompted review
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Reply from Paragon Cycles

So glad you loved your new bike Joanna, happy cycling. Enjoy the summer.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I changed my mind on more than one occasion regarding parts and Dave couldn't have been more understanding. Love my bike and the n+1 will be from Paragon too. Thank you

April 17, 2017
Unprompted review
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Reply from Paragon Cycles

Love the N+1 equation Adrian. Thanks for the positive comments.

Rated 5 out of 5 stars

Why can't all bike shops be like this

Don't know if you've ever noticed but there are some strange characters that run bikes shops. Sometimes it's like your very presence there is an inconvenience, or there are being smart arses when you ask for advice. 5 minutes talking to Dave at Paragon and you'll realise he completely bucks this trend. He is very passionate biking, the kit he sells, he will only sell you what is right for you and what you need, but best of all the levels or service are fantastic and nothing is too much trouble. why Cant all bike shops be like this. Can't recommend Paragon highly enough!! BTW my Massi team Carbon I purchased from Paragon is awesome!!

April 16, 2017
Unprompted review
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Reply from Paragon Cycles

A fantastic testament Ian, glad you're still enjoying the bike. Thank you.

Rated 5 out of 5 stars

Dave was super helpful and did …

Dave was super helpful and did everything possible to fix my bike, working around my need to use it in between bouts of trying to fix it. Definitely recommend.

April 1, 2017
Unprompted review
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Reply from Paragon Cycles

Always happy to help, patience from us both and we sorted it in the end :-)

Rated 5 out of 5 stars

A man called Dave.

Quality cycles
Quality cycle wear
Quality service
Quality workmanship
Quality sence of humour
If your into cycling find Paragon cycles

March 28, 2017
Unprompted review
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Reply from Paragon Cycles

WOW, praise! So many Q's thank you.

Rated 5 out of 5 stars

excellent customer service.

nothing was too much trouble when we ordered our bike for our son for Christmas.

we even received the personal touch with his name and colour choice.

March 28, 2017
Unprompted review
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Reply from Paragon Cycles

This was our first custom BMX build Zoe. thanks for the praise.

Rated 5 out of 5 stars

Amazing service.

Amazing service. Bike is lovely exactly what we wanted. Delivered already made up and ready to use. Would definitely reccommend to anyone and will always use in the future.

March 28, 2017
Unprompted review
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Reply from Paragon Cycles

Hope Millie enjoys it Emily. Thank you for your custom.

Rated 5 out of 5 stars

Custom Build

Thankyou so much to Dave for all his help
I LOVE my new bike!
The colours are perfect and the rose gold glitter graphics are amazing!

March 27, 2017
Unprompted review
Paragon Cycles logo

Reply from Paragon Cycles

So Glad you like it, first time we have used the glitter graphic process. Should look amazing in the sunshine.

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