Paragon SkillsReviews 

1,127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, especially from their tutors. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and the quality of the courses is highly valued. Reviewers are particularly impressed with the quick response times, the smooth user experience, and the supportive environment that helped them achieve their goals. However, some customers also noted initial challenges due to changes in tutors or issues with previous tutors, which left them feeling behind and lacking support.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their tutors' dedication, support, and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the clarity and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the excellent support and guidance... See more

Service

Reviewers highlight positive aspects of service, consistently praising the high quality of training and... See more

Quality

Consumers find quality to be positive, with many highlighting the high quality of tutor support, guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

Shireen, my tutor has been honestly incredible. Shes been so patient, approachable, and invested in my completion and success for my NVQ. I hope whoever else she works with knows how lucky they are. I... See more

Company replied

Rated 5 out of 5 stars

So happy to have completed my NVQ Level 2 in Care at Paragon skills with Distinction! A big thank you to all the team involved but especially to Joanne Murray who was my mentor and personal tutor. She... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,127)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent course and support

Excellent course and support from Kirsty Welding. Very responsive tutors throughout the whole course, didn’t need to wait very long for feedback or help. Professional approach to teaching. I am very grateful for the course and the quality of the work it helped me produce. I feel much more certain. Very professional team.
Inese Puzule.

June 4, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Inese, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported throughout your journey and received the feedback and guidance you needed along the way. It’s wonderful to know the apprenticeship helped build your confidence and produce work you’re proud of. Wishing you every success for the future.

Rated 4 out of 5 stars

I’m so proud to have completed my Level…

I’m so proud to have completed my Level 3 Lead Adult Care Worker qualification! The journey was challenging, but the support from Shireen Zokaie was amazing from start to finish. She guided and reassured me every step of the way.

A big thank you as well to Heather, Luke, and Judy for the informative and enjoyable workshops. I loved learning new skills with such a supportive team.

Thank you, Paragon, for this opportunity. Excited to continue growing in my career!

June 4, 2026
Unprompted review
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Reply from Paragon Skills

Congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship. We’re so pleased to hear you felt guided, reassured and supported throughout your journey. It’s also great to know the workshops were informative and enjoyable. Wishing you every success as you continue to grow in your care career.

Rated 5 out of 5 stars

I had a challenging start to my…

I had a challenging start to my training due to issues with my previous tutors, which left me feeling behind with my assignments and lacking the support I needed. However, things completely turned around when Kirsty became my personal tutor.

Kirsty has been absolutely amazing throughout the remainder of my course. She took the time to understand where I was struggling, helped me get back on track with my assignments, and provided consistent support and encouragement every step of the way. Her communication was excellent, and she was always approachable, knowledgeable, and willing to help whenever I had questions.

Thanks to Kirsty's dedication and support, I was able to catch up on my work, regain my confidence, and successfully progress through my training. She is a real credit to the training provider, and her commitment to her learners is outstanding.

While my experience did not start positively, Kirsty's professionalism and support completely changed my view of the provider. I am very grateful for everything she has done and would like to thank her for helping me achieve my goals.

June 4, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Paula, we’re sorry to hear your apprenticeship had a challenging start, but we’re so pleased our team was able to turn things around and help you get back on track. It’s wonderful to know you felt supported, encouraged and able to rebuild your confidence. Wishing you every success for the future.

Rated 4 out of 5 stars

Brilliant Workshops and their tutors

Workshops were really useful to attend and i believe it made a major contribution to me achieve a Distinction in Level 3 Health and Social Care

June 4, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Jacob, congratulations on achieving a Distinction in your Level 3 Care apprenticeship. What a brilliant result. We’re so pleased to hear the workshops were useful and helped support your success. Wishing you every success for the future.

Rated 5 out of 5 stars

The experience was quite awesome

The experience was quite awesome. I got to understand the course better, knowing the workload, the available support for me, the possible outcome of the course, and application of the course to my daily work schedule.

June 2, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Pius, we’re so pleased to hear you had such a positive experience. It’s great to know the apprenticeship helped you understand the workload, the support available and how to apply your learning in your day to day role. Wishing you every success for the future.

Rated 5 out of 5 stars

This nvq has had a lot of ups and downs…

This nvq has had a lot of ups and downs which have left me in a limbo with getting it done and when I’m going to finish it due to a constant change in tutor. But Matt Glaves really has been the tutor that has pushed me to the finish, realistically I couldn’t have finished without Matt and I received a double distinction

June 2, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ben, congratulations on completing your apprenticeship with a double Distinction. What a fantastic achievement. We’re sorry to hear your journey had some ups and downs, but we’re so pleased our team was able to support you through to the finish. Wishing you every success for the future.

Rated 5 out of 5 stars

Completing my NVQ Level 3 has equipped…

Completing my NVQ Level 3 has equipped me with advanced skills, deeper knowledge, and a more professional approach to my work. The qualification has strengthened my ability to work independently, make informed decisions and deliver high‑quality practice.

I would like to acknowledge my tutor Joanne Heritage for her exceptional support. Her expertise, constructive feedback and consistent encouragement played a key role in my success. Her dedication to my development has been outstanding.

June 1, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Afusat, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear it has helped you build advanced skills, deepen your knowledge and feel more confident in your role. It’s wonderful to know our team’s support, feedback and encouragement played such an important part in your success. Wishing you every success for the future.

Rated 5 out of 5 stars

I have completed a course in care which…

I have completed a course in care which is the first time i have done any courses since leaving collage over 40 years ago. My tutor was very helpful and encouraging all the way through the course. she helped me build my confidence and i passed. Highly recommend paragon.

June 1, 2026
Unprompted review
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Reply from Paragon Skills

Thanks John, congratulations on completing your care apprenticeship. Returning to learning after such a long time is a fantastic achievement, and we’re so pleased to hear our team helped you build your confidence and feel supported throughout. Thank you for recommending Paragon Skills, and we wish you every success for the future.

Rated 5 out of 5 stars

I have just completed my NVQ Level 2…

I have just completed my NVQ Level 2 Adult Care with Paragon Skills. Halfway through the course I genuinely felt like giving up, but thanks to the tireless support, patience and encouragement from my tutor, Jolene Hornsby, I was able to continue and successfully finish. Jolene believed in me even when I doubted myself, and her dedication made all the difference. I highly recommend Paragon Skills and especially Jolene for anyone starting their care qualification.

May 30, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Rahul, congratulations on completing your Level 2 Adult Care apprenticeship. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey, especially during the more challenging moments. Thank you for recommending Paragon Skills, and we wish you every success in your care career.

Rated 5 out of 5 stars

I was supported all through my level 3…

I was supported all through my level 3 qualification by my tutor Matt Glaves who was always available to respond to my questions. His encouragement and tips during my EPA made a lot of difference in my overall grade. Thank you very much Matt.

May 29, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Esther, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that the encouragement and guidance from our team helped you prepare for EPA and achieve your final grade. Wishing you every success for the future.

Rated 5 out of 5 stars

My tutor made my experience worthwhile

My tutor made my experience worthwhile. She guided me all through the way and made my journey interesting.

May 28, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Favour, congratulations on completing your apprenticeship. We’re so pleased to hear your journey was enjoyable and that you felt guided and supported throughout. Wishing you every success for the future.

Rated 5 out of 5 stars

Supportive, Flexible, and Rewarding Learning experience

Completing my NVQ level 3 with Paragon Skills was a great experience. The excellent support and guidance from my tutor Elizabeth Naude throughout the course is a major reason i didnt give up half way. I doubted myself but she never gave up on me. Through regular check-ins and the encouragement which kept me motivated. I especially appreciated the flexibility of the course, allowing me to balance my studies alongside work despite the family challenges that made me pause the course at some point. Learning resources were clear and easy to follow which helped in building my confidence and practical skills at work. Completing this qualification has no doubt helped me grow professionally and given me valuable knowledge that i can apply in my career moving forward. I will definitely love to continue my career growth with Paragon Skills

May 14, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Wilson, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and able to balance your learning alongside work and family commitments. It’s wonderful to know the resources helped build your confidence and practical skills. We’d be delighted to support your continued career growth with Paragon Skills.

Rated 4 out of 5 stars

Great tutors

Great tutors, great lessons, great website and easy to navigate and I would like to thank you to all of them. A special thank you to Aimee and kirsty from paragon skills!

May 22, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Mamadou, congratulations on completing your apprenticeship. We’re so pleased to hear you found the tutors, lessons and learning platform helpful and easy to use. Wishing you every success for the future.

Rated 5 out of 5 stars

Level 5 Diploma in Leadership & Managment In Adult Care

Rachel Birkinshaw has been an absolute credit to Paragon Skills throughout my Level 5 Leader in Adult Care qualification. From the very beginning, she has been supportive, approachable, professional, and genuinely invested in helping me succeed. Her guidance, encouragement, and knowledge have made a huge difference to my learning journey and confidence as a leader within adult care.

Rachel always went above and beyond to provide support whenever needed. No question ever felt too small, and she always took the time to explain things clearly and in a way that was easy to understand and apply in practice. She consistently encouraged reflection, professional growth, and confidence building, which helped me not only complete the qualification successfully but also improve within my own leadership role day to day.

The standard of support and communication from Rachel has been outstanding throughout. She was always organised, responsive, motivating, and positive, especially during stressful periods leading up to the Professional Discussion and End Point Assessment. Her feedback was constructive, detailed, and tailored personally to me, which made a massive difference in helping me understand where I could improve and how to achieve the best outcome possible.

I have genuinely learnt a huge amount during this course, both professionally and personally. Rachel’s experience, patience, and commitment to learners clearly show why she is such a valuable asset to Paragon Skills. The company is very lucky to have someone so dedicated and passionate supporting learners through their qualifications.

I am extremely happy and proud to have passed my Level 5 qualification, and Rachel played a massive part in helping me achieve this milestone. I cannot thank her enough for all the support, reassurance, and encouragement she has given throughout the entire journey.

I would highly recommend Rachel and Paragon Skills to anyone considering further development within adult care leadership. It has been an amazing experience that exceeded my expectations from start to finish, and I now look forward to receiving my official certificate in the post with a real sense of achievement.

May 22, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Uzair, congratulations on completing your Level 5 Leader in Adult Care apprenticeship. What a brilliant achievement. We’re so pleased to hear your journey helped build your confidence, strengthen your leadership skills and support your professional growth.

Thank you for recommending Paragon Skills, and we wish you every success as you continue to develop in your adult care leadership role.

Rated 5 out of 5 stars

NVQ Level 3 in lead adult care completed with distinction


Finally, today I completed my NVQ Level 3 with an overall distinction. This achievement is not only the result of my hard work, but also the amazing support I received throughout this journey from my tutors.
A huge thank you to Tracy who trust me more than i do and especially Kate for supporting me during the times when I felt helpless and lacked confidence. Kate, you are such an amazing tutor. You explained everything in such a detailed and clear way, and always helped to clear all my doubts. You were always available whenever I needed support.I truly feel lucky to have had you as my tutor. Lee, Heather, Judy are also absolutely amazing, i enjoyed all those informational workshops.  Thank you so much for all your guidance, encouragement, and support throughout my journey.

May 21, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Shakti, congratulations on completing your Level 3 Lead Adult Care apprenticeship with an overall Distinction. What a fantastic achievement. We’re so pleased to hear you felt guided, encouraged and supported throughout your journey, and that the workshops were enjoyable and informative. Wishing you every success in your care career.

Rated 5 out of 5 stars

Great opportunities

Today i completed my level 3 adult lead diploma at a merit. I want to thank my tutor Gurpreet kaur who supported me through this and was always there to answer any questions i had throughout the course. It also gave me the opportunity to achieve my functional skills level 2 during this course which i never achieved before. The e-learning during the course was great and helped me along the way. I will apply what i have learnt to my job. Thank you

May 21, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Kelly, congratulations on completing your Level 3 Lead Adult Care apprenticeship with a Merit. We’re so pleased to hear you felt supported throughout your journey and had the opportunity to achieve your Level 2 Functional Skills too. It’s great to know the e-learning helped along the way, and we wish you every success applying your new skills in your role.

Rated 5 out of 5 stars

Finally

Finally, I’ve achieved my NVQ Level 3 qualification! I honestly couldn’t have done it without the amazing support from Kirsty Welding. From day one, she have been my pillar of strength throughout this journey.

There was a point where I felt like giving up, but then I thought about all the effort, encouragement, and belief she had invested in me, and that gave me the motivation to keep going. I didn’t want to disappoint someone who had supported me so much.

Thank you for always being patient, supportive, and encouraging. You truly make a difference in learners’ lives, and I hope you continue helping others the same way you helped me.

I highly recommend Paragon Skills.
Thank you so much, Kirsty! xxx

May 21, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Patricia, congratulations on completing your Level 3 apprenticeship. What a fantastic achievement. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey, especially when things felt challenging. Thank you for recommending Paragon Skills, and we wish you every success in your care career.

Rated 5 out of 5 stars

My experience was so amazing

My experience was so amazing. I had Lydia as my tutor and she was so attentive and supportive . She believed in me and does with all her learners , as a learner with additional needs she catered to my struggles/worries so well. She believed I could do it and I finished the Level 2 with a double distinction I wouldn’t have been able to do it without the belief and the support tailored to me! Paragon skills as a whole has been so efficient. I highly recommend!

May 14, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Lily, congratulations on completing your Level 2 apprenticeship with a double Distinction. What a brilliant achievement. We’re so pleased to hear you felt believed in, supported and understood throughout your journey, with support tailored to your needs. Thank you for recommending Paragon Skills, and we wish you every success for the future.

Rated 5 out of 5 stars

Completing my Level 3 qualification has…

Completing my Level 3 qualification has been a really positive and rewarding experience, and a huge part of that is thanks to my tutor, Nicky Creswick. Nicky has not only been an excellent tutor, providing clear guidance and support throughout, but has also gone above and beyond in her role.
During times when I was mentally struggling, Nicky showed genuine care, taking the time to listen and support me without judgement. Her understanding and encouragement made a real difference and helped me stay motivated and on track.
I’m incredibly grateful for her patience, dedication, and the supportive environment she created. I couldn’t have asked for a better tutor to guide me through this journey and she is a credit to Paragon!

May 20, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Leah, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear your experience was positive and rewarding, and that our team provided the guidance, care and encouragement you needed throughout your journey. Wishing you every success as you continue to grow in your career.

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to my tutor Shireen for the outstanding support and guidance provided throughout my NVQ Level 3 Lead Adult Care course.

My tutor was always patient, encouraging, and professional, making learning easier and more enjoyable. She took the time to explain tasks clearly, provided constructive feedback, and supported me whenever I needed help or clarification. Your encouragement helped to build my confidence and motivated me to complete my work to a high standard.

I truly appreciate the dedication, knowledge, and understanding shown during my learning journey. The support I received has helped me develop both professionally and personally within my role in adult care.

Thank you for being such a supportive and inspiring tutor.

May 19, 2026
Unprompted review
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Reply from Paragon Skills

Thanks, congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know our team helped build your confidence and supported your professional and personal development. Wishing you every success in your adult care career.

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