Paragon SkillsReviews 

1,127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, especially from their tutors. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and the quality of the courses is highly valued. Reviewers are particularly impressed with the quick response times, the smooth user experience, and the supportive environment that helped them achieve their goals. However, some customers also noted initial challenges due to changes in tutors or issues with previous tutors, which left them feeling behind and lacking support.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their tutors' dedication, support, and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the clarity and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the excellent support and guidance... See more

Service

Reviewers highlight positive aspects of service, consistently praising the high quality of training and... See more

Quality

Consumers find quality to be positive, with many highlighting the high quality of tutor support, guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

Shireen, my tutor has been honestly incredible. Shes been so patient, approachable, and invested in my completion and success for my NVQ. I hope whoever else she works with knows how lucky they are. I... See more

Company replied

Rated 5 out of 5 stars

So happy to have completed my NVQ Level 2 in Care at Paragon skills with Distinction! A big thank you to all the team involved but especially to Joanne Murray who was my mentor and personal tutor. She... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,127)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

I started my level 3 last year and I…

I started my level 3 last year and I can’t thank paragon skills more ♥️ Lee Heather Judy and Toni are absolutely amazing and if it wasn’t for them I wouldn’t have gotten the grade I have. Thank you so much x

May 15, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Laura, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that our team helped you achieve the grade you worked so hard for. Wishing you every success for the future.

Rated 5 out of 5 stars

I had an amazing learning experience…

I had an amazing learning experience with Paragon Skills learning platform. The entire journey was very well organised, supportive and motivating. The course was easy to follow, informative and helped me build my confidence and develop my practical skills.
A very special thank you to Sam Harvey my personal tutor, for her outstanding guidance, patience , encouragement and never giving up on me.
Sam and her team provided amazing support at every stage and always went above and beyond to help when I needed .
I would highly recommend Paragon Skills to anyone looking to develop their knowledge and career skills in a very supportive learning environment.

May 14, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Anna, congratulations on completing your apprenticeship. We’re so pleased to hear you had such a positive, well organised and supportive learning experience with Paragon Skills. It’s wonderful to know our team helped you build confidence, develop your practical skills and feel supported at every stage. Wishing you every success as you continue to grow your career.

Rated 5 out of 5 stars

I have just Completed my NVQ 3 in lead…

I have just Completed my NVQ 3 in lead adult care and I am would like to say a big thank you to my tutors Francesca Gilbert and Kate Underwood for their support throughout the entire journey. The workshop trainers Luke, Judy and Heather were also great. I won’t also forget to mention the two amazing women that did my observation and the entire paragon skills team. I would definitely recommend paragon skills to others.

May 14, 2026
Unprompted review
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Reply from Paragon Skills

Thank you, and congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear you felt supported throughout your journey by our team, from tutoring and workshops through to your observations. Thank you for recommending Paragon Skills, and we wish you every success in your care career.

Rated 5 out of 5 stars

My tutor Shireen

My tutor Shireen, was essentially the reason I am where I am with the results I have. She had endless patience with me, which she definitely needed at times.

May 13, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Joanne, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported with patience and care throughout your journey, and that our team helped you achieve the results you worked so hard for. Wishing you every success for the future.

Rated 5 out of 5 stars

Amazing people

My tutor Sam Harvey was such a support through my qualification I wouldn’t have made it without her. Thank you

May 13, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Zoe, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that our team helped you reach this achievement. Wishing you every success for the future.

Rated 5 out of 5 stars

The Supportive and dedicated team at…

The Supportive and dedicated team at Paragon Skills gave me the opportunity to thrive and flourish in my role as a Peer Support Worker. I have just completed Level3 Peer Worker Apprenticeship with Paragon Skills. The Guidance, Knowledge and skills of the subject from Nick Creswick (tutor) are incomparable, unique,and well deserved recognition. I have completed my apprenticeship with ease. The apprenticeship was very informative, insightful and engaging. Utilising always real examples from the work and applying it with theories and knowledge gained from the apprenticeship. This apprenticeship is recommended for anyone working as a Peer Support Worker as it provides with skills and knowledge that you will not receive from anywhere and fills the gap in understanding the role of peer work, the history of peer work as well as other imperative topics. For me, as an apprenticeship, I was very much interested in Emotional Intelligence topic which I found very eye opener and lead me to see the service users and the colleagues in a different light. Keep up the excellent work Nicky.

May 13, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Elvis, congratulations on completing your Level 3 Peer Worker apprenticeship. We’re so pleased to hear you found the apprenticeship informative, engaging and valuable to your role. It’s wonderful to know the support, guidance and real work examples helped you grow your knowledge and confidence as a Peer Support Worker. Wishing you every success as you continue making a difference.

Rated 5 out of 5 stars

I would like to say a huge thank you to…

I would like to say a huge thank you to my personal tutor Jolene Hornsby for all the support and encouragement she gave me throughout my NVQ Level 3 journey. She was amazing from start to finish and always made sure I stayed motivated and confident.

May 13, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Prapti, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and motivated throughout your journey. It’s wonderful to know our team helped you stay confident from start to finish. Wishing you every success for the future.

Rated 5 out of 5 stars

I had a brilliant tutor

I had a brilliant tutor, Anne Whykes, and Ella brown, they pushed me to my limits and believe in me when I didn’t believe in myself, they altered the way they learnt due to my struggling with dyslexia, and I couldn’t appreciate them more, they really help and break stuff down even when it gets hard. THANKYOU so much.

May 11, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Summer, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey.

Wishing you every success for the future.

Rated 5 out of 5 stars

What made my experience great was the consistent support, guidance and encouragement

What made my experience great was the consistent support, guidance, and encouragement I received throughout my NVQ Level 3 programme. My personal tutor, Joanne Heritage, was always approachable, patient, and motivating, which helped me stay confident and focused during my learning journey. The programme allowed me to develop valuable practical skills, increase my knowledge, and apply what I learned directly within my role. I especially appreciated the personalised support, constructive feedback, and regular communication that helped me progress successfully.
Paragon Skills is doing well in delivering high-quality apprenticeship training and learner support. The company focuses strongly on helping learners succeed through dedicated tutors, structured learning, and ongoing guidance. They
are recognised for their commitment to quality teaching, strong learner satisfaction, and creating opportunities for career progression within the care and education sectors. Their personalised approach, excellent learner support, and focus on professional development make
learners feel valued and supported throughout their qualification journey.

January 16, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Linda, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know the personalised support, regular communication and feedback helped you build confidence, develop your skills and progress successfully. Wishing you every success in your care career.

Rated 5 out of 5 stars

I just want to say a heartfelt thank…

I just want to say a heartfelt thank you for all the support and guidance you’ve given me during my NVQ journey especially my tutor Sam Harvey. Your help has really made a difference, especially while I’ve been learning and developing my skills in practice.

I truly appreciate your patience, encouragement, and the way you’ve supported me through both the easy and challenging moments. You’ve helped me grow in confidence and believe in myself more.

I’m so grateful to have you as my teacher and mentor.

Wishing you a warm and peaceful Thanksgiving.

With sincere thanks

April 29, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Georgina, congratulations on completing your apprenticeship. We’re so pleased to hear the support and guidance you received helped you build your confidence and develop your skills in practice. Wishing you every success as you continue your care journey.

Rated 5 out of 5 stars

Joanne Heritage, a fantastic tutor with Paragon skills

Joanne Heritage is an amazing, knowledgable and excellent driven tutor who guided me with her wealth of experience to completing my Level 2 Adult Care Worker apprenticeship.

April 24, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Maweya, congratulations on completing your Level 2 Adult Care Worker apprenticeship. We’re so pleased to hear you felt guided and supported by our team’s knowledge and experience. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

My Tutor Joanna Heritage was amazing

My Tutor Joanna Heritage was amazing , she took her time to explain everything i didn’t understand, i was able to excel at my Level 3 program due to her expert tutoring.

April 24, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ololade, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported and that our team helped explain everything clearly, giving you the confidence to excel. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

Kirsty Welding was FAB!

The start of my NVQ was a bit rocky as I had lots of trainers leaving and on occasions I was left without any work set. I also hadn’t had any observations done at all but thanks to Kirsty Welding she got me sorted out! That’s the reason for my 5* review!! She came and completed my observations and was brilliant with giving me feedback and support. If I could recommend any trainer it would be Kirsty! Thank you for all you did! Proud to have walked away with a distinction! :)

April 28, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Sian, congratulations on completing your apprenticeship with a Distinction. We’re sorry to hear your journey had a rocky start, but we’re so pleased our team was able to get things back on track and provide the feedback and support you needed. Wishing you every success in your care career.

Rated 5 out of 5 stars

I have just completed my adult care…

I have just completed my adult care worker NVQ L2 qualification with Paragon skills. My tutor Kirsty Welding was amazing. She was very supportive, explained everything to me and help me prepare for my EPA. I have passed with an overall grade, distinction. Which I'm very happy with.

April 29, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Kirstie, congratulations on completing your Level 2 Adult Care Worker apprenticeship with an overall Distinction. What a fantastic achievement. We’re so pleased to hear you felt supported, prepared and confident throughout your journey. Wishing you every success as you continue to grow in your care career.

Rated 5 out of 5 stars

More than e learning

I have just completed a Level 3 course with Paragon Skills and couldn’t be happier with the experience. The course has significantly boosted my professional knowledge and provided me with practical skills that I can apply directly to my role.

A huge thank you to my tutor, Kirsty Welding. Her support throughout the programme was incredible; she was always there to offer guidance, keep me motivated, and ensure I stayed on track to succeed.

I also want to highlight the quality of the workshops. The tutors who led them made the sessions incredibly immersive and well-constructed. They weren’t just workshops; they were engaging environments.

If you are looking to progress your career, I highly recommend Paragon Skills!

April 1, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Sarah, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear your experience helped build your professional knowledge and gave you practical skills to use in your role. It’s also great to know you found the support and workshops engaging, motivating and valuable. Wishing you every success as you continue to progress in your career.

Rated 4 out of 5 stars

Bad start but Lydia is a star!!!

My first tutor with Paragon, I won’t name and shame, I felt very put down by and disheartened. Once I had Lydia Fox as my tutor, I was flying!! She is so supportive, kind and would do anything for anyone! I completed my Level 3 Lead Adult Care qualification with a Merit and Distinction, Merit overall. I could not have done it without Lydia!! She adapted things to my preferred way of working and made things so much simpler. Could not be more thankful🫶🏼

March 31, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Amber, and congratulations on completing your Level 3 Lead Adult Care qualification with an overall Merit. We’re sorry to hear your journey did not start as positively as it should have, but we’re really pleased our team was able to support you in a way that worked for you and helped you achieve such a brilliant result. Wishing you every success for the future.

Rated 5 out of 5 stars

10/10 would recommend !

I’ve recently completed my level 3 Lead Adult Care Worker with a double distinction. I couldn’t have done it without my amazing tutor Lydia Fox ! The amount of support I’ve received, the resources that were shared and the entire learning process has been extremely beneficial. It hasn’t been easy but with the support it’s so worth it ! ⭐️⭐️⭐️⭐️⭐️

April 29, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Cait, congratulations on completing your Level 3 Lead Adult Care Worker with a double distinction. What an amazing achievement. We’re so pleased to hear about our team's support, guidance and resources helped you throughout your learning journey. Wishing you every success in your care career.

Rated 5 out of 5 stars

Very nice helpful and rewarding…

Very nice helpful and rewarding experience. Support, guidance and enthusiasm from tutors was excellent and they very understanding and helpful with any problems or concerns you have. Help and support you to learn and progress all way through. Responsive and person centred throughout.

April 29, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Max, we’re so pleased to hear you had such a helpful and rewarding experience. It’s great to know you felt supported, guided and listened to throughout your journey. We wish you every success as you continue to progress.

Rated 5 out of 5 stars

Heather Evans is amazing

Heather Evans enabled me to believe in myself and grow my confidence.
Her workshops were always fun and enjoyable and has a vast amount of knowledge and skills to share. I could always rely on her if I needed help, she’s truly amazing.

April 27, 2026
Unprompted review
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Reply from Paragon Skills

Hi Kim, Thank you for your lovely feedback. We’re so pleased to hear how much of a positive impact Heather has had on your confidence and learning experience.

It’s wonderful to know you found her workshops enjoyable and that you felt supported whenever you needed help. We’ll be sure to pass your kind words on to her.

Thank you again for sharing your experience.

Rated 5 out of 5 stars

Level 4 leader ship.

Absolutely fantastic and so worth doing ! I started my level 4 after not doing any levels for quite sometime so I was nervous to say the least but found there was such good support that helped me to feel confident to get started. As time went on things in my personal life happened but again I had so much support during my course to help me to be able to continue. I have enjoyed doing my level 4 and would absolutely recommend anyone to do this as I have gained more skills and knowledge along the way that has supported my role within my job. Now I have passed I am absolutely thrilled and will use my new skills and my knowledge to run my shifts at work. Thank you so very much for all of the support it’s absolutely ment the world and I am so happy that I have passed.

April 27, 2026
Unprompted review
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Reply from Paragon Skills

Hi Sarah, Thank you so much for sharing your experience, and a huge congratulations on passing your Level 4.

You should be incredibly proud of yourself. Gaining new skills and confidence to lead your shifts is a brilliant achievement.

Thank you for recommending the programme to others, and well done again on such a well deserved success.

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