Paramountfurniture Reviews 40

TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Waited almost 3 months for tv stand delivery, being palmed off with excuse after excuse about stock supply. The frustrating thing is that their website continually advertised as in stock and available... See more

Rated 3 out of 5 stars

We ordered a tv stand on 26 August but due to container issues it did not arrive until 19 October. However the company did email twice and a phone call from me was helpful. The stand is great and we a... See more

Company replied

Rated 5 out of 5 stars

Very pleasantly surprised at the quality of the Marble Table we purchased from paramount furniture. The assembly was so easy even for octagerians ha ha … the two man delivery was seamless and unpacke... See more

Rated 5 out of 5 stars

Basheer was great to do business with. He was friendly,informative and very professional. The service i received was exactly as he promised. I am very pleased with my purchases. Even the delivery guys... See more

Company replied

Company details

  1. Furniture Store

Written by the company

The Paramount Furniture is one of the UK’s leading online furniture store – Paramount Furniture team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. We have over 7 years of experience in the furniture industry and also a huge wealth of experience in retail customer service gained through highly successful businesses in Scotland. Our buyers travel the world sourcing new and exciting design-led furniture giving you an unparalleled choice of beautiful pieces at the best possible prices. Together we recognized that there is a better way for people to shop for furniture rather than travelling from furniture showroom to furniture showroom hunting for the right product at the right price.


Contact info

3.6

Average

TrustScore 3.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Beautiful round extending dining table

Absolutely beautiful dining table. Delivery was hit and miss with dates cancelled and wrong table originally delivered. All queries though dealt with promptly and efficiently hence the score.

May 26, 2025
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Reply from Paramountfurniture

Hi Tony,

Thank you so much for your kind words about the dining table — we're thrilled to hear that you love it!

We sincerely apologize for the delivery hiccups and the initial mix-up. While we aim for a smooth experience from start to finish, we appreciate your understanding and are glad our team could resolve things promptly and efficiently.

Your feedback helps us improve, and we're grateful for the opportunity to make things right. We hope you enjoy your beautiful new table for years to come!

Warm regards,
Team Paramount Furniture

Rated 5 out of 5 stars

MDA TV unit

MDA TV unit, excellent price, cheaper than everywhere else, fast, free delivery ( 7 days faster than competitors)
Overall brilliant service and wouldn’t hesitate to buy from Paramount again.

January 22, 2025
Unprompted review
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Reply from Paramountfurniture

Thank you for your wonderful feedback. We appreciate the time taken to leave us this review.

Rated 5 out of 5 stars

Ordered a Tv Unit

Ordered a Tv Unit, Come next working day. Will use again 5 stars ⭐️⭐️⭐️⭐️⭐️

December 21, 2024
Unprompted review
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Reply from Paramountfurniture

Thank you for your wonderful feedback. We appreciate the time taken to leave us this review.

Rated 5 out of 5 stars

Pramount Furnishings are great to do business with

Basheer was great to do business with. He was friendly,informative and very professional. The service i received was exactly as he promised. I am very pleased with my purchases. Even the delivery guys were excellent. I will definitely use Paramount again for future furniture purchases.

September 14, 2024
Unprompted review
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Reply from Paramountfurniture

Hi there,

Thank you for taking the time to leave a 5 star review. This is greatly appreciated. We hope that you will shop with us again in the future!

Kind Regards,
Customer Service

Rated 5 out of 5 stars

Great TV Unit

Excellent TV unit, a really good show piece. Few delays with delivery but good service and updates from the team on delivery. Very satisfied with purchase.

August 30, 2024
Unprompted review
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Reply from Paramountfurniture

Hi there,

Thank you for taking the time to leave a 5 star review. This is greatly appreciated. We hope that you will shop with us again in the future!

Kind Regards,
Customer Service

Rated 5 out of 5 stars

Excellent customer service

They kept me updated with progress and offered exceptional customer service.
This is very trust worthy seller and they responded to all my messages in just a few minutes. The item ordered was delivered on the promised timescale and the price was very competitive.

May 30, 2024
Unprompted review
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Reply from Paramountfurniture

Hi there,

Thank you for taking the time to leave a 5 star review. This is greatly appreciated. We hope that you will shop with us again in the future!

Kind Regards,
Customer Service

Rated 5 out of 5 stars

The company were brilliant

The company were brilliant
Although there were delays
No fault on there behalf
They kept me informed all along
the way well done to the staff
Many thanks

March 19, 2024
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Reply from Paramountfurniture

Hi,

Thank you for taking the time to leave a 5 star review. This is greatly appreciated. We hope that you will shop with us again in the future!

Kind Regards,
Customer Service

Rated 5 out of 5 stars

Good service

Good service. And great product

February 26, 2024
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Reply from Paramountfurniture

Thank you for your wonderful feedback Elizabeth! We appreciate the time taken to leave us this review.

Rated 5 out of 5 stars

Great item!

Very pleased with product & instructions for assembly.
Good quality & looks great!

January 30, 2024
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Reply from Paramountfurniture

Thank you for your wonderful feedback. We appreciate the time taken to leave us this review.

Rated 5 out of 5 stars

Excellent cabinet hides all the wires

Excellent cabinet hides all the wires, great piece if furniture.
Brilliant service
Well packed
Fantastic value for money compared to other companies.

October 25, 2023
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Reply from Paramountfurniture

Thank you for your wonderful feedback Elizabeth! We appreciate the time taken to leave us this review. We agree that this is a great product.

Rated 5 out of 5 stars

Tv unit

Quick delivery, beautiful TV unit easy to assemble. Very pleased

August 7, 2023
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Reply from Paramountfurniture

Hi there,

Thank you for taking the time to leave a 5 star review. This is greatly appreciated. We hope that you will shop with us again in the future!

Kind Regards,
Customer Service

Rated 5 out of 5 stars

Despite delays out with company control…

Despite delays out with company control we were kept updated throughout. The stand itself was really easy to put together and my husband and I managed not to fall out! Good quality. Happy customers.

December 30, 2022
Paramountfurniture logo

Reply from Paramountfurniture

Hi there,

Thank you for taking the time to leave a 5 star review. This is greatly appreciated. We hope that you will shop with us again in the future!

Kind Regards,
Customer Service

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