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Parcel2u Reviews 

3
•
TrustScore 3.5 out of 5

3.3

Mailbox Supplier
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Company details

  1. Mailbox Supplier

Written by the company

Parcel2U was created to take the stress out of receiving deliveries. We saw how frustrating missed parcels, rearranged drop-offs, and unattended packages could be, so we designed a secure, reliable solution that works around your life , not the other way around. Our parcel boxes are built for security, convenience, and peace of mind, allowing you to receive deliveries safely whether you’re at home or away. With easy installation, weatherproof construction, and features like proof of delivery, Parcel2U helps you say goodbye to missed deliveries and “Sorry We Missed You” cards for good. Trusted by UK households and businesses, we’re committed to quality products, customer-first thinking, and making every delivery hassle-free , from the first click to the moment your parcel is collected.

Contact info

3.3

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(3)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Office desk and chair

I advertised a desk and chair on Gumtree and immediately received a text from someone claiming to be a buyer using Parcel2u. But they never followed up after getting my address and postcode. I strongly suspect some kind of scam

September 19, 2026
Unprompted review
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Reply from Parcel2u

Hi,

Thank you for bringing this to our attention. We’re sorry for any concern or inconvenience caused.

We would like to reassure you that Parcel2U is a legitimate business, and this was not an attempt to scam you. It is possible that some individuals may be impersonating our company or using our name without authorisation. Alternatively, there may have been a misunderstanding, and we apologise that no further communication followed after your initial exchange.

We take these concerns very seriously and appreciate you taking the time to share your experience.

Kind regards,
The Parcel2U Team

Rated 5 out of 5 stars

Life/Time Saving Product - love my new parcel box!

As someone who works full time in a high pressure/busy environment I would never be able to stay at home to receive my parcels. I would always end up missing them and would have to rearrange delivery or pick them up from the depot. This was an inconvenience to my busy schedule…but then I found Parcel2u. The company was recommended by a colleague for the excellent products, namely the parcel box which I purchased, as well as the quick delivery and excellent customer service. Now I don’t need to worry about staying in for a parcel!! Thanks Parcel2u!

February 6, 2026
Unprompted review
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Reply from Parcel2u

Hi,

Thank you for your wonderful review and sharing your experience.

We're thrilled to hear that our Parcel2U box has made such a big difference and to have assisted you in solving that hassle in your busy schedule.

Many thanks
Parcel2U

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Needed to have the box delivered on a particular day but the delivery window was 3-5 days. Contacted customer service and they said they would make sure it was delivered on a particular day. And it was. Fastastic. And the product works great too and is now attached to the hosue securely.

February 12, 2026
Unprompted review
Parcel2u logo

Reply from Parcel2u

Hi,

Thank you so much for your great feedback.

We’re delighted to hear that your Parcel2U box arrived on the day you needed, and we’re incredibly happy to hear that you enjoyed your shopping experience with Parcel2U. Your satisfaction is our priority.

Many thanks

Parcel2U

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