Parcelpoint Reviews 1,844

Every time I use this store they are always frendly and helpful

Easy , just dropped off parcel and walked out

Very user friendly with quick delivery and very friendly staff

Why so hard. Rang the help desk, they put through to tech support- why? So I hung up and called back, they where better.

I use to go to my local post office with a reply paid box, so much easier

Ridiculously hard

I have used Parcelpoint on a few occasions now and I have found them to always provide a quick & secure service. I’m always asked for identification on pick up which is also reassuring.

The expediency of the delivery was as advised & on time. Communication of the progress of the delivery was suitable & easy to use to know when my parcel arrived. I did not however receive any texts or emails on the progress, it was only my regular checking helped to know when the item arrived at the pick up point. At the pick up point I was not asked for any identification number & when I had barely removed my passport from its wallet & began to open the page with a photo, the parcel was handed to me. Thankfully I was the designated recipient

I recieved a notification that my parcel point delivery was available for pick up, but it was not actually there after visiting the pick up location. It wasn't until 24hours later after the location called me that it turned up.

Very prompt and efficient friendly service

The person is very helpful and good and quick service.

The staff at my local parcelpoint are really lovely.

Delivered to the parcel point I designated at 8.30AM to a shop. Shops don’t open until 9am!! Received 2 texts 1. Saying it was to be delivered soon
2. Back onboard because no one took the parcel. That’s because shops aren’t open then.
Waited another 2 days after waiting more than 3 weeks! Still waiting on another parcel! Not happy at all

I recommend it 100%, the girls are very attentive and very kind!

The staff member that helped me was great and having the parselpoint close to home is great

Very friendly and helpful service

I walked in. Was attended to in less than 3-5 minutes. Asked for my parcel. Showed my proof of identity. Received my parcel. Had a quick chat to person who served me and left. I like it. I use parcel point as a few of my parcel went missing. So I decided to use a pick up point instead. I hope that they pay parcel point pick up locations fairly. Great Service. Thanks again

So easy! Location was close to my home. Service was fast and friendly. Got confirmation almost instantly.

Goods arrived in in good condition.
Parcel point is a great postal service, goods ordered always arrive on time.
Many Thanks.
GP