Pardo's Shop Reviews 149

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I was so excited about this literal work of art, and it really does not disappoint! There weren't any issues with delivery or anything, and it arrived in tip-top shape! It literally makes me happy jus... See more

Rated 5 out of 5 stars

Great experience overall. The package was delivered in around 2 weeks at my regular post office, so no issues in picking it up. Was a bit confused on how to track my order, but figured it out after se... See more

Rated 5 out of 5 stars

Merch arrived safely in a reasonable time. The package they came in was a bit dent on one side which worried me but the merch and their individual packages were fine. I think the dented box was on... See more

Rated 3 out of 5 stars

The box it came was really beaten up but the figure was wrapped in bubble wrap so it was fine. The figure also arrived after a month or so andhad additional fee on delivery which is weird since this s... See more

Company replied

Company details

  1. Figurine Shop

Written by the company

Welcome🌟 Here we bring you the best Anime & Gaming Merchandise you can imagine!! All products are official licensed💫


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, great seller
Thank you, Pardo's Shop, for the excellent service and for helping me acquire merch that isn't available in my country. The shipping was prompt and the communication was excellent. I hope to do more business with you in the future.

June 6, 2025
Rated 4 out of 5 stars

A bit long but worth it

The website has a large panel of choice,the item are not to pricey and the delivery is free. Just if you preorder you have to bed very patient, you will not receive updates as long as the item is not yet in they're stock, it can be long but you can always mails them and they will respond quickly.

May 29, 2025
Rated 5 out of 5 stars

Best Hi3rd Merch Store for EU!!!

Pardo's Shop the best go to merch Store in EU for Hi3rd. The shipping time is very fast. The packages never had severe damage, the cards behind the acrylic standee's are sometimes lightly bent but nothing serious. All in all very happy that EU has a reliable Hi3rd merch Store. Thank you and Good Job Pardofelis!

April 28, 2025
Rated 5 out of 5 stars

Perfect

It came in perfect condition, with excellent packaging. It took 3 weeks to arrive. The price was relatively good.

April 24, 2025
Rated 5 out of 5 stars

Amazing!

The shipment was really quick ordered on the 2nd arrived on the 21st. And tbh i was a bit unsure if this site is legit
But the figure (jing yuan hsr) is the real deal.
Would recommend!

January 22, 2025
Rated 5 out of 5 stars

Quality Hoyo Seller

The items were packaged well and arrived in a timely matter. Both stands also looked great, would definitely order again.

December 20, 2024
Rated 5 out of 5 stars

Elysia Statue

My statue arrived with only a small Problem that was resolved really quicky even during the holiday period.

Other than that the statue is in perfect condition.

December 8, 2024
Rated 1 out of 5 stars

Long wait time for shipping

Long wait time for shipping. I still have not received the items I purchased( ordered ) 12/2. Based on the shipping updates I’m still not sure when I will receive them.

December 2, 2024
Pardo's Shop logo

Reply from Pardo's Shop

Dear Tonya,

Thank you so much for your honest feedback. We sincerely apologize that your experience with our shop did not meet our usual standards. Due to holidays, shipping delays, and customs processes, your package was unfortunately delayed. We reached out to you via email and did our best to resolve your issue. From our understanding, your package was delivered to you shortly afterward.

We truly hope we were able to make things right in the end and that you are satisfied. We look forward to your future purchases and honest reviews. If there’s anything else we can do for you, please don’t hesitate to reach out.

Best regards,
Your Pardo's Shop

Rated 5 out of 5 stars

Good experience, helpful customer service

Shipped to the Netherlands within 2 weeks which was a lot faster than I expected. Had some small issues with my address, but thanks to Pardo's Shop's customer service it was resolved very quickly. Thanks guys, will order again!

December 1, 2024
Rated 5 out of 5 stars

The Elysia figure arrived perfectly

The Elysia figure arrived perfectly, with the box even wrapped fully in bubble wrap. The figure actually shipped out earlier then what the expected time frame was. It was a great experience and I'd happily buy from here again.

December 6, 2024
Rated 5 out of 5 stars

Great experience overall

Great experience overall. The package was delivered in around 2 weeks at my regular post office, so no issues in picking it up. Was a bit confused on how to track my order, but figured it out after searching a bit on the website. Goods are packed nicely, so nothing to complain about. And I already ordered again, waiting for my New year gifts to arrive. Thanks Pardo Shop for great prices and the ability to deliver to Russia, it's a rarity these days!

November 4, 2024
Rated 5 out of 5 stars

Perfect and Timely

It was a fast and easy delivery. All the packages came in a timely manner and was in the perfect condition.

October 22, 2024
Rated 5 out of 5 stars

The experience was perfect

The experience was perfect, the site was easy to navigate and the process of purchasing wasn’t difficult at all. They kept updating me via the shop app so I never felt like I was left in the dark about what was happening with my shipment.

October 13, 2024

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