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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized support and guidance received throughout their journey. Reviewers often mention the efficiency of the recruitment process, with many finding it smooth, well-organized, and leading to quick job placements. However, some people were dissatisfied with the user experience and service, describing the assessment days as poorly designed and inconsistent, with a perceived lack of professionalism and transparency. Some reviewers also mentioned issues with communication, including being cut off during calls, receiving vague answers, or experiencing a complete lack of follow-up after initial contact. A few customers also felt that the process favored certain candidates over others, leading to a subjective rather than objective assessment of skills.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Many... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report positive experiences, highlighting... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the fantastic communication,... See more

Service

Users describe ambiguous interactions with service. Many customers highly recommend the service, praising... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers praise specific staff members for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My recruiter Vincent gave me all the tools to be successful for my interview process. Took time to meet with me about questions I had and just talk as a person not just as a customer. I appreciate the... See more

Rated 4 out of 5 stars

Yoan, Lauren and Luke from Pareto were extremely helpful in preparation for the assessment day. Whether it was by email, phone call or a video call they provided me the tools and support to be succe... See more

Rated 4 out of 5 stars

Lucy Canney was excellent to deal with and understood my career aspirations Tobias and Lucy both gave good interview prep as well Not 5* as a separate recruiter on the assessment day falsely a... See more

Rated 5 out of 5 stars

Nicole Skelland is an amazing recruiter. I had many recruiters put me forward for just 1 role and then give up. Nicole put me forward for multiple roles all similar to one another and even when one we... See more


Company details

  1. Recruitment Service

Written by the company

Pareto are UK market leaders in the best sales recruitment and sales training. Graduate and Executive sales recruitment. Contact us on 0333 011 0721


Contact info

4.0

Great

TrustScore 4 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I worked with Tobias W

I worked with Tobias W. and it was a great expierence. He was very helpfull with tips and carying throughout the hiringprocess. I learned alot and also got the role. thank you

February 1, 2025
Unprompted review
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Reply from Pareto

Thank you for the positive feedback. Wishing you all the best on your career journey!

Rated 5 out of 5 stars

Really positive

I found it really helpful in my job search considering that the market is so scarce at the moment. Shakira and Archie really helped me with their coaching and encouragement to secure me a job which was suited to my criteria! They also continue to help you once you are placed which is really great.

December 9, 2024
Unprompted review
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Reply from Pareto

Hi Cora. Thank you for your feedback. We wish you every success for your career!

Rated 4 out of 5 stars

Pareto interviewing process

My experience was positive because I received so much support from Pareto and continue to receive training from them through the sales apprenticeship they offer.

I had multiple touch points and check ins with different members on the pareto team which included lots of research tips and preparation for the company, role and lots of well wishes at each stage of the process. There was always another role in the pipeline after I got rejected.

My sales interview breakthrough came on my third try after Shakira helped me understand the right tech company fit for me and refine my interview preparation skills.

The pareto team were with me through the highs of getting a job and lows of multiple rejections, which often came down to me just not being the right fit. Many thanks to the Pareto team and Shakira working in Client Success.

October 22, 2024
Unprompted review
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Reply from Pareto

Thank you for the positive feedback. We're happy to hear that and wishing you all the best on your career journey!

Rated 5 out of 5 stars

The Pareto team was caring

The Pareto team was caring, did check-ins and helped to secure the position

December 18, 2024
Unprompted review
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Reply from Pareto

Thank you for your thoughtful review and we wish you much success.

Rated 5 out of 5 stars

Exceptional Support for Breaking into Tech Sales

An incredible team dedicated to connecting people with fantastic sales roles at top companies. A special shoutout to Shakira Hussain, Tom Jackson, and Nicole Skelland for their insightful guidance and support throughout a well-structured process that helped me successfully secure a role in the tech sales space.

February 4, 2025
Unprompted review
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Reply from Pareto

Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 5 out of 5 stars

The Best Recruitment Process I’ve Been Involved In

The whole application process was smooth and genuine from start to finish. The initial contact, preparation for the assessment day and running of the day itself gave me confidence that Pareto had the best interests of the candidates at the forefront of the whole recruitment journey. Special mentions to Zoe and Archie for the support and advice in the lead up to the assessment day and to Beth for overseeing everything. I’m very grateful to all of them for helping me to get this job!

January 31, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for the positive feedback!

Rated 5 out of 5 stars

Greatness

What made my experience great? - The down to Earth, hardworking individuals who share the same goals as you. Huge shoutout to Zoe, the Senior Client Success Manager, who handled my case. Because of Zoe’s attentive consideration, and can do attitude I was able to secure an exciting opportunity. And now, she’s one step closer in meeting her quarterly targets which is nothing shy of what she deserves. Shoutout Zoe & Pareto for the continued support!
I look forward to the future🫱🏼‍🫲🏽

February 3, 2025
Unprompted review
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Reply from Pareto

Thanks, Joe. It's great to hear you had a positive experience with our team and wishing you much success in your career!

Rated 2 out of 5 stars

A good waste of time

The recruiter at Pareto was all right really friendly, the process however was lengthy, I had 5 rounds of interviews in both English and German, each longer than half an hour up to an hour time, totally time consuming and the whole pep talk could just be summarized in an Email without all the unnecessary meeting, organization wise they were also lacking in some departments with meetings and so on was asked to go do the meeting in personal instead of on Ms teams last minute, drained the life of me to tell me my German wasn’t sufficient even though my first round of interviews was in German and the person put me through…..

January 29, 2025
Unprompted review
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Reply from Pareto

Hi Yarin, we are sorry that your experience was not up to the standard you expected. Please contact info@pareto.co.uk and we would be happy to assist any further problems you may have.

Rated 5 out of 5 stars

Exceptional communication and guidance…

Exceptional communication and guidance through the whole recruitment process. Everyone in the team is extremely friendly and professional. I would like to thank Archie especially for helping me and I will definitely recommend Pareto to all my friends!

January 23, 2025
Unprompted review
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Reply from Pareto

Hi Mustafa,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 1 out of 5 stars

Just avoid! Extremely unprofessional

Worst recruiter I have spoken with in a while.
I had a call with K who was extremely rude and unprofessional on the phone. If your job is to help people find jobs the least you would expect is to speak with someone with a little bit of empathy.
Recruitment is money motivated yes, but don’t make it your whole personality to the point it is so visible to candidates.
Just avoid-waste of time

February 6, 2025
Unprompted review
Pareto logo

Reply from Pareto

We are sorry to hear this about your experience. If you would like to contact info@pareto.co.uk we would be happy to speak to you and resolve any issues you may have.

Rated 2 out of 5 stars

6 hour assesment day to be put forward for 1 interview... then get ghosted

The main issue with this agency in smaller cities like Edinburgh is their lack of clients. They promise that passing their assessment day proves your sales ability; they'll put you forward for multiple interviews; and work tirelessly to find you a role. However, outside London or Manchester, they struggle to deliver, leaving you doing a lengthy assessment day only to be put forward for one role.

Despite claims of new opportunities arising frequently, months after an unsuccessful interview with their sole Edinburgh client, they failed to secure any further interviews. Their focus seems to be on commission; once their initial efforts are done, communication drops off completely. They are attentive when there's a chance to earn money from you but lose interest once prospects fade, showing little courtesy or follow-through.

Before committing to an assessment day, confirm that they have multiple clients in your area and be prepared for a lack of transparency. While their focus on clients' success is understandable, their habit of misleading and ghosting candidates highlights their incompetence and contributes to the negative reputation of recruitment agencies.

November 14, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi there, we are sorry you haven't heard from your point of contact. Please contact info@pareto.co.uk and someone will be more than happy to assist you.
Thank you

Rated 1 out of 5 stars

Very poor experience

Was invited to the Wednesday audition. Was successful. Got contacted by Pareto recruiter time and time again with opportunities. Each one failed to follow-up with more information when I said I was interested in pursuing. Churn and burn. No care for the humans they are dealing with. After getting a call from my 6th recruiter, I got some luck and was able to schedule an interview with an interested company. Nailed my interview and was invited back for a second. I was told time and time again by a recruiter that she would follow up with a time for the 2nd interview. After not receiving a call, I followed up. No answer, but I left a VM. I also sent an email in support. Nothing came back. I called again. Emailed again. Called again. All over a ten-day span. Nothing. Complete radio silence. So I reached out to the guy I interviewed with on linkedin, but he told me that everything had to go through Pareto. I was baffled, confused, and frustrated. Not only had I I put loads of time and effort into preparing for the audition with Pareto, but I put twice that into my interview. The letdown was immense and demoralizing. How Pareto is able to operate like this and get away with it is beyond me. I hope something is done. Remember, you are dealing with real humans that have to manage their lives in conjunction with getting a job. We are not robots with quotas.

February 6, 2025
Unprompted review
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Reply from Pareto

Hi Sam, we are sorry to hear this about your experience. If you would like to contact info@pareto.co.uk we would be happy to speak to you and resolve any issues you may have.

Rated 1 out of 5 stars

Had a phone call!

Had a phone call, the lady on the phone discussed the process of how it all works and I said it sound great, she then went on to say ‘why aren’t you saying it’s amazing, but instead it’s just great’. So patronising when I had no questions. Can tell they want that commission and are forcing things in your head.

December 12, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi Josh, we are sorry that your experience was not up to the standard you expected. Please contact info@pareto.co.uk and we would be happy to assist any further problems you may have.

Rated 5 out of 5 stars

Perfect for new grads!

Pareto have been absolutely fantastic at helping me secure my first job since graduating university, even though I had no prior sales experience! Harvey was amazing at walking me through the process, and everyone else was also super friendly and helpful. Would definitely recommend to any grad searching for that first job as there is so much more emphasis on your potential rather than your CV being the defining factor!

October 30, 2024
Unprompted review
Rated 4 out of 5 stars

Have recently used Pareto for a…

Have recently used Pareto for a graduate role. The process was very easy and secured an interview with the client company very quickly. James and Hanah were both very useful in making sure I was well equipped and informed for the interview.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Pareto

I had a positive experience securing a graduate role with Pareto. The staff were very helpful and professional. They prepared me well on what to expect and how to gear myself for success on the assessment day. In addition, they were there to answer any queries I had in a promo manner. I would recommend Pareto for all those looking to secure a graduate role.

Special thank you to Prince and Mesha for all there hard work and advice in landing me my role!

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Harvey from Pareto

Harvey from Pareto is amazing. Not only is his name great, but he has been great throughout the process. Harvey kept me up to date and constantly reassured me. Give this man a raise!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Just got a call

Just got a call - What's your current situation, what're your salary expectations, Ok that's high i'll call you if i see anything...

BASED ON WHAT MATE, total call time 1 minute 3 seconds,

October 22, 2024
Unprompted review
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Reply from Pareto

Hi Chris, we are sorry to hear this about your experience. If you would like to contact info@pareto.co.uk we would be happy to speak to you and resolve any issues you may have.

Rated 1 out of 5 stars

Only concerned about themselves, commission and ignore you after a while

The assessment centre and then finding you a job is great, however they ignore you or don’t even get back to you if they don’t see any commission coming in for them, if you are not successful in one interview they toss you away like a toy. Not received an email or anything back from two that I have been dealing with. Luckily I found a job outside of Pareto but they need to have a bit more humanity, also someone i was dealing with, I’d told I have a better opportunity for me, with something aligning my degree, and better pay, however they’d lie and say something that would make me think that their opportunity is better even though she was only concerned about the commission she was making.

September 27, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi there, we are sorry that your experience was not up to the standard you expected. Please contact info@pareto.co.uk and we would be happy to assist any further problems you may have.

Rated 4 out of 5 stars

Everyone at Pareto was very friendly…

Everyone at Pareto was very friendly and supportive throughout the recruitment process. The information about the assessment day was really good, and helped me prepare well. I am really excited to start my new job and feel that I could find the perfect opportunity thanks to guidance from Pareto.

September 12, 2024
Unprompted review

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