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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized support and guidance received throughout their journey. Reviewers often mention the efficiency of the recruitment process, with many finding it smooth, well-organized, and leading to quick job placements. However, some people were dissatisfied with the user experience and service, describing the assessment days as poorly designed and inconsistent, with a perceived lack of professionalism and transparency. Some reviewers also mentioned issues with communication, including being cut off during calls, receiving vague answers, or experiencing a complete lack of follow-up after initial contact. A few customers also felt that the process favored certain candidates over others, leading to a subjective rather than objective assessment of skills.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Many... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report positive experiences, highlighting... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the fantastic communication,... See more

Service

Users describe ambiguous interactions with service. Many customers highly recommend the service, praising... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers praise specific staff members for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My recruiter Vincent gave me all the tools to be successful for my interview process. Took time to meet with me about questions I had and just talk as a person not just as a customer. I appreciate the... See more

Rated 4 out of 5 stars

Yoan, Lauren and Luke from Pareto were extremely helpful in preparation for the assessment day. Whether it was by email, phone call or a video call they provided me the tools and support to be succe... See more

Rated 4 out of 5 stars

Lucy Canney was excellent to deal with and understood my career aspirations Tobias and Lucy both gave good interview prep as well Not 5* as a separate recruiter on the assessment day falsely a... See more

Rated 5 out of 5 stars

Nicole Skelland is an amazing recruiter. I had many recruiters put me forward for just 1 role and then give up. Nicole put me forward for multiple roles all similar to one another and even when one we... See more


Company details

  1. Recruitment Service

Written by the company

Pareto are UK market leaders in the best sales recruitment and sales training. Graduate and Executive sales recruitment. Contact us on 0333 011 0721


Contact info

4.0

Great

TrustScore 4 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great. Found me a job a now time

November 6, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi Lisa,
Thank you for your feedback. It's fantastic to hear that you had a great experience. We wish you every success as you begin your career!

Rated 1 out of 5 stars

Be vert careful.

Be very careful.. once you sign the contract they will milk you via their law frim Pareto law

Worst recruiter!! they get basic candidates.. mess them about and as a business you are better off placing an advert on indeed.

February 17, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Arsalan,
We are sorry to hear this about your experience. If you would like to contact info@pareto.co.uk we would be happy to speak to you and resolve any issues you may have.

Rated 5 out of 5 stars

Good, personable recruiters

Thank you to Harvey for his friendly and personable approach to candidates.

Although we decided the role wasn't for me, it was refreshing to speak with such a genuinely supportive recruiter and his team, conveying professionalism and a true sense of competency. They are clearly experienced in working hard to support the best candidates.

February 20, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Conor,
Thank you for the positive feedback. We're happy to hear that your experience went well, wishing you all the best for your future endeavours!

Rated 5 out of 5 stars

Shakira was super helpful

Shakira was super helpful, and made the whole process super smooth and easy.

February 18, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Ed,
Thank you for your thoughtful review and we wish you much success as you take the next step in your career.

Rated 5 out of 5 stars

Rebecca and the team were incredibly…

Rebecca and the team were incredibly helpful and informative about the next stages of my interview process and job details—truly amazing!

February 16, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Rachel,
Thank you for the positive feedback. We're happy to hear that your experience with us was a success, wishing you all the best as you start your career journey!

Rated 4 out of 5 stars

Supportive, comforting and exciting

Everyone I had contact with during the interview phase was being very supportive and nice, asked the right questions and all, but I believe me being a bit questioning had more to do with that I was not prepared being contacted from the UK. Since I had only applied for jobs in Stockholm, Sweden I was not ready to talk about myself and my experiences in English.

Also, this type of recruitment processes is not something I’m familiar with, not that it was bad, just very new to me.

The assessment day was also a totally new concept for me, but everyone from Pareto was very nice and supportive. It was very clear what was expected from us as candidates during the day.

Again, this is probably a feedback that is very specific for my experience - since Pareto UK handled the recruitment for a Swedish office - but if I were to say something ”bad” it would probably be that as a person that’s only been in Swedish recruitment processes before I think we appreciate more clarification around the contract part. I really liked that we received an answer on how it went at the end of the assessment day, but I would have appreciated more info about the contract, work environment, policies etc.

Over all it was a great experience, regardless I was offered the job or not, I would definitely do it again with Pareto to meet new people and to develop myself and learn about businesses.

February 5, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Malin,
Thank you for your feedback. It's great to hear that you had a great experience with us overall. We wish you every success as you begin your career!

Rated 4 out of 5 stars

Good experience

Had a good experience with the pareto team, Shakira was especially helpful and friendly. The interview process could be more streamlined and succinct, i also found there were discrepancies between the information given about prospective job roles compared to the actual roles, so something to be mindful of. Overall a good experience with room for improvement.

December 17, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi Manisha,
Thank you for your thoughtful review and we wish you all the best as you take the next step in your career!

Rated 5 out of 5 stars

Great experience with Archie Ambler

Great experience with Archie Ambler. He really guided me through the process and prepared me to succeed. You could hear his passion to help through the phone and he was never too busy for a phone call if I had any questions. I really appreciate his help and guidance!

I had a great experience with Pareto. A big shout out to Archie!

February 5, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Martin,
Thank you for your thoughtful review, we're delighted that you had a great experience with us and we wish you much success as you take the next step in your career!

Rated 5 out of 5 stars

Shoutout to Nicole!!

The woman who helped me prepare for each interview stage, Nicole, was absolutely amazing, without her I doubt I would have even gotten to the second stage. And even when I was anxious about the results she assured and gave me confidence

February 7, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi there,
Thank you for the kind feedback. We're delighted to hear that your experience with us went well, we wish you all the best as you start your career journey!

Rated 5 out of 5 stars

Under a week from application to job offer

I had initially applied to Reed Jobs who forwarded my Cv to Pareto shortly after. Within 24 hours I had received a call from Catherine Alexander about an opportunity that suited me. A very good one. 2 days later I had another call with Amy who then setup an interview with the hiring company the following day. Within 2 hours of the interview I had received a job offer.

What can I say, incredibly quick, easy and professional service. Incredible communication from Shakira who answered any question I had no matter how trivial. Couldn’t be happier with the service I have received.

January 24, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Alex,
Thank you for the positive feedback. We're happy to hear that your experience with us was a success, wishing you all the best as you start your career journey!

Rated 5 out of 5 stars

Cameron Kershaw and Zoe Beechinor

Cameron Kershaw and Zoe Beechinor were so so helpful, thank you so much!!!

January 31, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi George,
Thank you for your thoughtful review and we wish you much success as you take the next step in your career!

Rated 5 out of 5 stars

Anna and Zoe have been super amazing to…

Anna and Zoe have been super amazing to me! I passed my assessment day and the next day I was contacted about potential roles, which is amazing. The day was quite long and tiring but I believe it was worth it in the end! Thanks for the support and help so far, I would definitely recommend them to my friends who are looking to go into sales.

February 6, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Sylvia,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 5 out of 5 stars

Zoe Beechinor is absolutey brilliant

Zoe Beechinor is absolutey brilliant, she was very helpful throught my job hunt and I managed to land a role at an exciting company. Anybody who gets the chance to work with Zoe will be lucky as she is fantastic at her job and will go above and beyond for you!

February 6, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Ishmael,
Thank you for the positive feedback. We're happy to hear that your experience went well, wishing you all the best as you start your career journey!

Rated 5 out of 5 stars

Amazing experience

Thanks to Zoe, I found my current job - and it’s absolutely great! The communication throughout the process was amazing: professional, friendly and always on point. She quickly understood my strengths and guided me in the right direction. Her dedication and positive attitude made the whole experience incredibly smooth. I can highly recommend her to anyone! Thank you, Zoe :)

November 18, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi Jenny,
Thank you for your thoughtful review, we are delighted that your experience ended up being a success and we wish you all the best as you take the next step in your career!

Rated 5 out of 5 stars

The staff at Pareto were all lovely

The staff at Pareto were all lovely, communication and support was provided continuously with check ins to give you the best chance to succeed at the interview.

January 30, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Gurveer,
Thank you for the kind feedback. We're delighted to hear that your experience went well. We wish you all the best as you start your career journey!

Rated 5 out of 5 stars

Nicole has a very professional approach…

Nicole has a very professional approach and a very hard working attitude, I really appreciate the way she guided me and prepared me for the interviews and couldn’t ask for a better person to do that!

February 3, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Luca,
Thank you for the positive feedback. We're happy to hear that your experience was a success, wishing you all the best as you start your career journey!

Rated 5 out of 5 stars

Professional and service-minded

Such professional impression and experience throughout the hiring process. Nicole has truly been helpful, supportive and informative during the process! I am very grateful for her support!

January 28, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Zarah,
Thank you for your thoughtful review and we wish you much success as you take the next step in your career!

Rated 5 out of 5 stars

Evie was the best

Got lots of support from Evie at Pareto with preparing for their assessment day. Great experience overall and lots of help with securing a job offer 🤩🤩

January 27, 2025
Unprompted review
Pareto logo

Reply from Pareto

Hi Alana,
Thank you for your feedback. It's great to hear that you had a great time on the assessment day. We wish you every success as you begin your career!

Rated 1 out of 5 stars

Had a great day at Pareto with lots of…

Had a great day at Pareto with lots of help from my recruiter but after passing the day I received 0 emails or calls about the day after I was promised I would, I was then ignored by my recruiter then was called by another member who ended a call then said they’d call me and never called or emailed back. completely ignored. others have been with the agency for 6 months and have been ignored aswell

February 7, 2025
Unprompted review
Pareto logo

Reply from Pareto

We are sorry that your experience was not up to the standard you expected. Please contact info@pareto.co.uk and we would be happy to assist.

Rated 5 out of 5 stars

Zoe and Cameron were amazing

Zoe and Cameron were amazing in helping find a Job. They consistently guided me with information and feedback to help me smash my interview. Without Pareto, I wouldn’t have landed my dream role!

February 5, 2025
Unprompted review
Pareto logo

Reply from Pareto

Thank you for the positive feedback. Wishing you all the best on your career journey!

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