I am so happy with the purchase. First of all it was so fast, second, it was well packaged and the products are new with long expiration date. I definitely recommend and I will buy again. Thank you f... See more
Company replied
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See what reviewers are saying
I bought a perfume for Christmas 2024 for my girlfriend. Under the holiday period prices get frustrating high, luckily I found this website which has appropriate and competitive pricing all over the w... See more
Having made the order and sent a dispatch message I can cannot open the tracking page. I have sent an email about this but nobody has bothered to reply. I am stil waiting for delivery
Very good experience. The delivery was quick and the prices are reasonable. Thank you, will order again.
Company details
Written by the company
Benvenuto su parfumdreams – WHERE BEAUTY COMES TRUE. Qui tutto ruota intorno a te – al tuo look, al tuo stile e ai tuoi momenti di self-care. Dal 2004 il nostro shop online unisce gli amanti della bellezza in 15 paesi, portando ispirazione, tendenze e prodotti preferiti direttamente a casa tua. Dal 2018 siamo inoltre orgogliosi di far parte della famiglia DOUGLAS. La nostra missione è chiara: portare la bellezza nella tua vita quotidiana. Perché sentirsi belli e a proprio agio non dovrebbe essere un lusso o un privilegio, ma un momento quotidiano di cura di sé che puoi concederti senza compromessi. E poiché la bellezza è tanto unica quanto le persone stesse, celebriamo ogni giorno questa diversità. Che per te la bellezza significhi un make-up naturale o deciso, una routine di cura per la pelle e i capelli, o una fragranza che esprima la tua personalità – qualunque sia la tua idea di bellezza, siamo al tuo fianco con passione ed esperienza. Cerchi ispirazione per la tua routine di self-care, vuoi scoprire nuovi trend o semplicemente rifornirti dei tuoi daily essentials di make-up, profumi e prodotti per la cura, assicurandoti sempre il miglior prezzo? Allora parfumdreams è il posto giusto per te! Nel nostro shop ti aspettano oltre 600 marchi di bellezza, tra cui Prada, Montale, Lancôme, Armani, Kérastase, Shiseido e Yves Saint Laurent, con un’ampia selezione di prodotti – dai grandi classici alle ultime novità, fino alle esclusive fragranze di nicchia. Da noi troverai tutto ciò di cui hai bisogno per il tuo look e per il tuo personale rituale di benessere – a prezzi equi e con un servizio su cui puoi contare. Ti auguriamo tanto piacere nello scoprire e nello shopping!
Contact info
Ferdinand-Braun-Str. 28/3, 74074, Heilbronn, Germany
- +49 32 221857035
- info@parfumdreams.de
- parfumdreams.it
4.1
Great
6K reviews
Asks customers to review
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Conforme all'ordine e consegna…
Conforme all'ordine e consegna puntuale. Grazie
January 17, 2020
Unprompted review
Fast and trustworthy
December 27, 2019
Unprompted review
Excellent prices
Prices are excellent compared to Italian perfumeries. They are quick to ship and give trial samples.
December 11, 2019
Unprompted review
Parfumdreams leader
Parfumdreams : SERIETÀ PROFESSIONALITÀ PUNTUALITÀ
December 11, 2019
Unprompted review
Perfect!!
Perfect!! Low prices, short time to have your products at home.
December 3, 2019
Unprompted review
Good website, fast and reliable customer service
I was hopelessly searching for YSL Encre de Peau cushion refill and came across Perfumdreams. They have this product with such a great price. I placed an order and then waited for a week but didn’t receive any update regarding the status of my order. I was a little worried so I searched for reviews about the website and found a lot of bad reviews which made me even more worried. I contacted Parfumdreams on Instagram and they responded me immediately and forwarded my question to their customer service. Right after that I received an email saying clearly that one of my products is currently not available and will be back in stock within 10-15 days (which is my fault that I didn’t read the description on the website). They asked if I could wait or they could ship only the available products or If I would like to cancel the order and get a refund. I chose to cancel the order and immediately got a refund to my Paypal account (everything was done just in one afternoon). Then I placed an other order and everything went great this time; the shipment was fast (ordered on Wed and I got my package next Tue), the products were all nice; plus there’re also a little perfume sample and some discount codes for other websites. I am really satisfied and even though I rarely write a review, I’m still writing this one to tell about my good experience with Parfumdreams 😊.
November 27, 2019
Unprompted review
Veloci efficienti economici
November 23, 2019
Unprompted review
Simply perfect👍
October 23, 2019
Unprompted review
Quick efficent service
October 22, 2019
Unprompted review
perfect
perfect!
fast delivery, original products, great communication
September 23, 2019
Unprompted review
Top parfum end speed expedition Express
Top... speed expedition... good parfum... 💯🔝
August 27, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Do not respect customers
The customer service cancelled the order without my consent and did not give me a reasonable explanation. They do not respect customers. I didn't use two accounts at all. One of the orders was paid by Amazon Pay, so the Amazon mailbox was displayed. Moreover, no matter which account I use, you can't cancel the order without consulting with me!
April 5, 2019
Unprompted review
Reply from parfumdreams
Gentile Ye,
siamo spiacenti per il disguido occorso nato dalla creazione di due distinti account.
Il rimborso le è stato fatto per evitare che ricevesse un ordine doppio effettuato per errore in quanto dall'account dal quale ci scriveva non risultava nessun ordine associato; se lo desidera può effettuare un nuovo gradito ordine.
Efficienti e puntuali
March 13, 2019
Unprompted review
My experience with Parfumdreams was…
My experience with Parfumdreams was very nice. Service very fast and secure.
March 9, 2019
Unprompted review
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