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parfumdreams Reviews 

3,777
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 4 out of 5 stars

Jag väntade mer än 35 dagar för återbetalning, ((Unfortunately, when we opened your return shipment, we noticed that it was delivered without any contents. The item you returned was not inc... See more

Rated 5 out of 5 stars

I have heard both bad things and good things about perfumedreams for me the perfume i ordered was correct no fake and orders i made have always arrived since i think perfumedreams.se have deliveri... See more

Company replied

Rated 5 out of 5 stars

Perfumdreams My five stars are given not just because I found what I was looking for, even for a reasonable price & för the swift delivery & för the package which was professionally made, I recei... See more

Rated 5 out of 5 stars

This store has a very good diversity of products with good discounts and prices. More than anything I bought hair products, it was very easy for me to find the information on each product and the reco... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Perfume Store

Written by the company

Välkommen till parfumdreams – WHERE BEAUTY COMES TRUE. Hos oss handlar allt om dig – din stil, ditt utseende och dina stunder av egenvård. Sedan 2004 har vår webbutik förenat skönhetsälskare i 15 länder och fört med sig inspiration, trender och favoritprodukter direkt hem till dig. Sedan 2018 är vi dessutom stolta över att vara en del av DOUGLAS-familjen. Vårt uppdrag är tydligt: vi vill föra in skönhet i din vardag. Att känna sig vacker och må bra ska inte vara en lyx eller ett privilegium, utan en daglig stund av självomsorg som du kan unna dig utan kompromisser. Och eftersom skönhet är lika unik som varje människa firar vi den mångfalden varje dag. För dig kanske skönhet betyder en naturlig eller uttrycksfull makeup, en hud- och hårvårdsrutin, eller en doft som speglar din personlighet – oavsett hur du definierar skönhet finns vi här för dig med passion och expertis. Letar du efter inspiration till din self-care-rutin, vill du upptäcka nya trendprodukter eller fylla på dina dagliga favoriter inom makeup, parfym och hudvård – och alltid till bästa pris? Då har du kommit helt rätt – parfumdreams är platsen för dig! I vår butik hittar du över 600 skönhetsmärken, bland annat Prada, Montale, Lancôme, Armani, Kérastase, Shiseido och Yves Saint Laurent, med ett brett urval av produkter – från älskade klassiker och de senaste nyheterna till exklusiva nischdofter. Hos oss hittar du allt du behöver för din look och dina personliga välmåenderitualer – till rättvisa priser och med en service du kan lita på. Vi önskar dig mycket nöje med att upptäcka och shoppa hos oss!

ParfumDreams

Written by the company

180 dagars returrätt
Alltid fri retur
Snabb leverans 3-5 arbetsdagar
Gratis varuprover
Fri frakt för ordrar över 250 sek

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(3,777)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing experience!!!

Disappointing experience!
I've finally received my order - a month later from an order date. A delivery time is absolutely not 3-5 working days, please note this if you want to buy something from this shop. I don't think that I'll order something from this site again.

June 16, 2020
Unprompted review
parfumdreams logo

Reply from parfumdreams

Hello Yulia,
Thank you for your review.
If the order is on it´s way, a certain time must pass before we can make a complaint. Please contact our customer service by e-mail service@parfumdreams.se. We can then see what is relevant in your case.

Rated 2 out of 5 stars

For almost 2 months we have been…

For almost 2 months we have been patient and waiting for what we ordered.
Finally I emailed them. No, sorry what you ordered is not in stock yet.
Very polite service person but why can I make an order for something they are unable to send me within reasonable time?

I cannot recommend this company unless you are more patient than me.

May 9, 2020
Unprompted review
parfumdreams logo

Reply from parfumdreams

Hello Stina,
Thank you for your review. You are welcome to contact us by e-mail service@parfumdreams.se or phone 0200-751762 if you want us to look in to this.

Rated 1 out of 5 stars

Not worth it

Had such a bad experience with the customer service as well as the processing speed.
It took this company like a week before they even started shipping my products altough they all had been listed "in stock" and when I called customer service, the girl who clearly was customer service pretended as if she wasn't before she hung up. I called back the same number the next day and that time, a better employee answered and helped me. But still???? That was SO bizarre.
In conclusion: the prices are pretty low but I'd not buy from them again. It's not worth it.

March 26, 2020
Unprompted review
parfumdreams logo

Reply from parfumdreams

Thank you for your review.
We are sorry you had this experience, we always try to help the customer in the best possible way.
You are welcome to contact us again if you have any further questions.

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery! Also got some test things included which was a nice surprise. I’m definitely going to recommend this and shop here again!

February 2, 2020
Unprompted review
Rated 5 out of 5 stars

Would definitely use them again and…

Would definitely use them again and again. They have a very good choice of goods that otherwise sold out in their respective official websites. Got all my orders in tact and and those that they were out of, they warned me nicely over the mail, and then delivered them once they were in stock, exactly when they said they would.

January 22, 2020
Unprompted review

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