PARIJANReviews 

586
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 259 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, describing materials as cheap, plastic-like, and often worse than depicted in photos. Reviewers frequently reported issues with their orders, including prolonged shipping delays, items not arriving, or receiving incorrect products. The return policy and refund process were major sources of frustration, with many struggling to get a return label, facing refusal for refunds, or experiencing extremely long waiting times for their money back. Some people were dissatisfied with the product itself, noting that items often did not match website descriptions, lacked proper sizing or care labels, and had inconsistent sizing. Conversely, a small portion of people felt satisfied with the clothes, praising the quality of materials and the fit of certain items.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment, citing... See more

Quality

Customers consistently express disappointment with product quality, describing items as low-quality, below... See more

Order

Reviewers express widespread dissatisfaction with the ordering process, frequently reporting extremely long... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over having to... See more

Refund

People report negative experiences with refund, often struggling to receive their money back and facing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more

Rated 1 out of 5 stars

I ordered some of their products a month ago. The very next day, I immediately requested to cancel my order, but they refused to let me! Ironically, they did allow me to add more items to the order. A... See more

Rated 1 out of 5 stars

Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items... See more

Rated 1 out of 5 stars

1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more


Company details

Written by the company

Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

586 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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1.7

All reviews

(586)

377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have placed an order end of April…

I have placed an order end of April 2025 for my birthday. Its sep now still I haven’t received my order I have been sending emails but their response was working on it. I do not understand wheather they are running a luxury brand as they advertise or low budget company. Shipping service and customer service is very poor.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Polo Brunch outfit set

Wore my Parijan outfit to a summer wedding and received so many compliments. The clothes photographed beautifully and stayed comfortable throughout the long event.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Update to my order

This company is scamming people so wild I don’t have even words to describe how miserable they are. They keep “answering” here in Trustpilots like “I’m sorry you had this experience Blablabla” they answered 4 of my reviews confirming that they will send my money back it was like almost 200€ (they already have the clothes and since then they blocked me) I send months ago again an email cause they told me through trustpilot that this time they for sure would help, but of course never heard from them again so mfs really just play with people like that. People we should do a class action lawsuit against Parijan, we must stop this company cause it’s scamming so much people.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam. No paypal protection(disabled) no refund

I ordered and they keep saying due to high volume we have delay. This is a total scam (7 days later) and they dont allow return or refund. This is a total scam. Their PayPal is inactive cause cannot keep customer rights. I got scammed more than 200 and still waiting. This is really happening.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered from PARIJAN and it was a…

I ordered from PARIJAN and it was a complete scam. The items I received looked nothing like the photos. The pants were completely see through and the shirt color did not match at all.

I asked for a return immediately and for over two months they have ignored me. All they send are fake copy paste replies with no refund and no real support.

This company is dishonest and predatory. DO NOT waste your money here. They take your money, send you cheap garbage, and disappear when you try to get help.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Style that lasts

Parijan has mastered the art of clothes that feel special without being impractical for daily wear. The casual pieces elevate even the most ordinary days.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Bad service

I ordered a pair of shoes and a pair of pants from Parijan, but this has been a complete disaster. I never received any confirmation email, even though the money was immediately taken from my account. Their website promises delivery within 7 business days, but nothing has arrived. I have tried to contact their support multiple times and they completely ignore my messages. This feels like a scam, and it’s impossible to get in touch with them. Absolutely unacceptable and extremely disappointing – I would never order from them again!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Don't fall for it. They will reply (personally from Thomas the owner) quickly after purchase to thank you and to inform that will send you the details of shipment with links to encourage you to shop more. Wait a few days and there will be no such shipment updates. You then write to Thomas and he will apologize and claim to be overwhelmed with orders so will take a while. But assures you that will look into the matter and prioritize your order. Wait a few more days and then no news, so you send an email again and he will claim the same and will urgently look into the matter etc. Of course the pattern repeats so you send another email, and this time the email fails to be sent, perhaps they have blocked my email. So to all out there don’t fall for it. Justice or karma will take care of Thomas and his ilk.

August 16, 2025
Unprompted review
Rated 2 out of 5 stars

Parijan is TRICKSTER AND CHEATER!

I bouth a lot of items on Parijan and they sent them to me only after a month, thanks to my repeated mails.
When I received their pack two items where wrong because one of them (trousers) was smaller than the size ordered and the second one (shirt and shorts outfit) was bigger.
So I requested a return and they approved it only after much time. But the absurd was that I sent to Parijan the items (by their instructions) and they refused my pack and turned it back!!!!
I spent 30 euros to return the items, worth about 85 euros to be refunded! I'll never buy anithing on Parijan. They are TRICKSTER AND CHEATERS!!
Don't trust Parijan!

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy!

Would not order anything from the website! they don't have the clothes in stock so when you order something they don't deliver it can take weeks or months!

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Still no refund after 2 months VERY disappointing

I placed an order on April 24, received it with delays . The clothes are Temu quality so after waiting 1 month for the items to arrive, I requested a return on May 27. After several emails, I finally got return instructions. I paid for the return and the parcel was delivered to their warehouse on June 12.

Despite their stated refund policy of 10–14 business days, I still haven’t received my refund by August 7. I've only received vague apologies and no actual resolution.

I've now filed a dispute with my bank and a formal complaint with the European Consumer Centre.

Extremely poor customer service. I do NOT recommend this company at all.

August 7, 2025
Unprompted review

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