PARIJANReviews 

586
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 259 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, describing materials as cheap, plastic-like, and often worse than depicted in photos. Reviewers frequently reported issues with their orders, including prolonged shipping delays, items not arriving, or receiving incorrect products. The return policy and refund process were major sources of frustration, with many struggling to get a return label, facing refusal for refunds, or experiencing extremely long waiting times for their money back. Some people were dissatisfied with the product itself, noting that items often did not match website descriptions, lacked proper sizing or care labels, and had inconsistent sizing. Conversely, a small portion of people felt satisfied with the clothes, praising the quality of materials and the fit of certain items.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment, citing... See more

Quality

Customers consistently express disappointment with product quality, describing items as low-quality, below... See more

Order

Reviewers express widespread dissatisfaction with the ordering process, frequently reporting extremely long... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over having to... See more

Refund

People report negative experiences with refund, often struggling to receive their money back and facing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more

Rated 1 out of 5 stars

I ordered some of their products a month ago. The very next day, I immediately requested to cancel my order, but they refused to let me! Ironically, they did allow me to add more items to the order. A... See more

Rated 1 out of 5 stars

Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items... See more

Rated 1 out of 5 stars

1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more


Company details

Written by the company

Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

586 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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1.7

All reviews

(586)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking business

Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items in. Complete scam. The clothes are absolute dirt too, cheap materials. Not sure how these are still operating

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Complete trash

if there were no stars or negative 110000 stars id vote for that. wont get into details but dont waste your money, TERRIBLE quality and even worse customer service. Their returns policy is fugazy too.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience at Parijan

Hello,

I really liked the website I shopped on because it is fast, clear, and easy to use. I also liked that you offer many different payment options. I was very satisfied with the clothes I bought because they are made of high-quality and pleasantly soft materials.

Thank you once again to the Parijan online store for the delivery. I will be happy to shop with you again in the future. It is important to me that I always receive a quick and friendly response to all my questions, so I hope you will continue to maintain this level of excellence. I really like your OLD MONEY style.

Best regards,
Sebastijan Bezlaj

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Is it possible to give 0 stars haha. Disgraceful company. Took about 1 month to deliver. Bought €300 worth of clothes that had the price quality of about €30. It’s been 75 days and I’m still waiting on my refund. They have no intention of giving me back my refund. They are stalling and have said they will reach out to me, that I don’t need to contact them. It’s simply so I might forget about it. No chance haha. Scammers

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Items are not as shown on the website. The quality when they arrived is dreadful and the colour nothing like described at all.
I have since contracted the business as it says on the website to understand about their 30 day return policy. They offer a 15% refund or exchange (not mentioned in the policy online). I’ve emailed back with now no response for over a week saying I want a full refund and will send item back and yet still waiting for a reply!
SCAM!!

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Worst decision of my life

The size is typical american
M is toch someone 6 ft and 130 kg
My ass could fits those pants twice.
The sweater is for someone with a perimeter of the same size he is long.
Besides the sizes it took 2 months for the clothes to reach me. Absolotely do not buy this!

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this website

Don’t order from this website, they will not ship your order, they will not answer emails and if you comment on their instagram posts, they will delete your comment. This company are scammers and they will take your money without sending your order….

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs – terrible experience and absolute scam!

I placed an order with Parijan on May 15, and received my package on June 16 — over a month later. I’m a frequent online shopper, but I’ve never encountered such poor quality and defective products.

I requested a return the very next day (June 17). It took their team three weeks just to confirm the return request. Then, for an entire month, I heard nothing further — even though I had proof of delivery (shared with them multiple times). Despite that, they kept asking for “verification.”

Finally, on August 12, after my third follow-up email, they told me that the refund process had started and that I should receive the money within 10–14 business days. It’s now November 3, and I still haven’t received any refund.

Over the past four months, I’ve sent dozens of emails, only to receive the same copy-paste responses (“We sincerely apologize,” “We understand your frustration,” “Your case has been escalated”). Yet, nothing has happened.

At this point, it’s clear that Parijan is showing no intention of refunding my money. Their behavior is unacceptable and borders on fraudulent. I strongly advise others to stay away from this store — they sell poor-quality products, ignore customers, and fail to honor refunds they’ve already confirmed.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

DROPSHIP SCAM - NO RETURNS, WRONG SIZES

Update:

THEY ARE REQUIRED TO TAKE YOUR RETURNS BY EU LAW; IF NOT YOU CAN CONTACT YOUR BANK TO REFUND THE MONEY - DONT SEND BACK UNLESS THEY PAY FOR THE RETURN LABEL AND SEND IT TO YOU - YOUR RIGHT TO RETURN DOESNT RUN OUT AFTER THEY DELAY YOU FOR AGES, ITS VALID AS LONG AS YOU STATED A FORMAL RETURN REQUEST IN THE RIGHT TIMEFRAME; SAVE THE EMAILS WITH THE SUPPORT AND SCREENSHOTS OF THE WEBSITE ("30/14 day free returns no questions asked")

Submit your complaints at the signal conso (DGCCRF)
which is the french agency for these kind of dropshipping fraudsters

aswell as with the european centre for fraud control in your country, (eg EVZ in Germany)

Owners show themselves on instagram partying and living the high life as "CEOs". (under societe dot com if you enter the SAS of the company you can find official information who the legal owners are) while they scam customers with false information, bad dropshipping stuff from across the world and wrong labels/products

Horrible Business Practice.

Be prepared to have your Order take more than 2 weeks to arrive.

And you better make sure you have chosen the right size (hint; impossible because the sizes are effed, feels like the just give you random sizes)
because god forbid u want to return something.
Even though the "30-14 day free returns" is plastered all over their website you have to fight for days with Jeff the Customer Support AI.

I got so mad i actually filed a formal complaint at the european consumer support center

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very good quality and friendly support

Very good quality of the product. I was also writing with the support and got really fast and friendly service by the company. Personally I would really recommend buying (also friends) at Parijan.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service & zero…

Awful customer service & zero professionalism.

5 weeks has past since my order submission and still didn’t receive the order.
The customer associate Mae is no where near doing her job properly!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

NON DELIVERY OF ORDER

A complete fake company. I ordered and paid for some shoes on FB and never received the product. I just got very regular emails saying it was on its way and blaming the delivery service. When I asked for my money back, I did not even get that. They promised it, but it never came.

DO NOT ORDER FROM THE COMPANY

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Really wish I knew about this site…

Really wish I knew about this site before falling into the scam! I have encountered a similar issue to what the majority of the comments are describing in here (Delayed shipment + lack of response + bad quality). I reported their Instagram account & so should you

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Negative shopping experience

One of the company owners DM me to ask me to remove my review.

I received a refund so I removed the review.

I am not removing the one star though as I had 6 weeks of pestering for my money back. This is the worst online shopping experience that I have ever experienced.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

I would say this has been the worst…

I would say this has been the worst company I have ever purchased something from. The order was shipped after a month from the purchasing day and after that its been two weeks without any update on the tracking number.

And the customer support team keep saying the same thing your package is on the way. I do not have the possibility to place 0 stars because I would have put that instead.

October 16, 2025
Unprompted review

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