The customer service is spot on, my server Louis done a much as he could snd sorted job, also is a good site for offers
Company replied
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Based on reviews, created with AI
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
Replied to 53% of negative reviews
Typically replies within 24 hours
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Reply from PARIMATCH.co.uk
Complete and utter controlled scam of any does t know that by now your an idiot. These sites are all controlled. I won a couple of hundred and withdrew day after EVERY SPIN WAS DEAD. If it was random - why can’t I win again the day after?? Because they restrict it because you previously won the day before… it doesn’t take an idiot to understand this, if it was random they could potentially go bankrupt and lose everything… however they don’t they’re thriving hence they control when you when and lose. MAINLY LOSE obviously.
Don’t give these thieves your money - because that’s what you’re doing essentially paying them to deceive you with one of win then get u chasing for more…. Only to never really have that win again.
Thieves. Controlled. Modern scam.
Don’t bother.

Reply from PARIMATCH.co.uk
I am writing this review because Parimatch has completely failed to protect customer funds, especially after the recent government and enforcement actions in India against Parimatch-linked operations. Instead of improving transparency, Parimatch has become unresponsive, unreliable, and careless with customer money.
My personal experience shows how serious the situation has become.
Parimatch is not refunding my deposits and not processing my withdrawals, even though I have submitted every proof they requested, including bank statements, transaction details, and screenshots.
My User ID: 955509174
My Ticket IDs:
• #50390056
• #49917699
• #49397970
• #49404254
• #49365506
• #46209068
• #42077707
(More tickets will be added as I update this review)
This is how Parimatch has been handling my case:
• Closing tickets without solving anything
• Not giving any proof of refunds or withdrawals
• Ignoring the bank statements I provided
• No explanation for why my funds are stuck
• Zero accountability from customer support
This is my hard-earned money, and Parimatch is showing no responsibility toward Indian customers.
After the recent government crackdown on Parimatch-linked networks, instead of improving communication, the platform’s service has collapsed. Hundreds of users in India are facing the same issue — pending withdrawals, stuck deposits, closed tickets, and absolutely no transparency.
I demand immediate action from Parimatch:
✔ Release all my pending withdrawals right now
✔ Refund every stuck deposit immediately
✔ Stop closing tickets without investigation
✔ Provide proper proof of all transactions, just like they demand from customers
A company that calls itself “trusted” cannot behave like this.
Posting this review publicly is my only remaining option.
I expect Parimatch to take this matter seriously and return my money without further delays.

Reply from PARIMATCH.co.uk
I had an amazing experience with Parimatch customer support today. Adam was extremely helpful and polite — he answered all my questions quickly and clearly. I’ve used many gaming sites in the UK, but I’ve never seen such a fast and friendly live chat service before. Really impressed with the support!
Well done 👍 Adam! keep it up. I gave 5 stars only because of your customer service support.

Reply from PARIMATCH.co.uk
I’ve been replied to very quickly and Parimatch are eager to help, polite and efficient. Thank you pavlo I appreciate your help. Well done keep it up guys

Reply from PARIMATCH.co.uk
Cat was very helpful today. Sorted out my problem quickly. Thank you Cat. 🐱

Reply from PARIMATCH.co.uk
The customer service is spot on, my server Louis done a much as he could snd sorted job, also is a good site for offers

Reply from PARIMATCH.co.uk
Took a while get my new customer offer but pablo was quick to help and sorted straight away!!

Reply from PARIMATCH.co.uk
Sheigh dealt with my query very quickly, identified the issue andncredited my account with the promotion I should have received

Reply from PARIMATCH.co.uk
After I made some mistakes on activating a promotion the lady kindly honored the free bets for me

Reply from PARIMATCH.co.uk
Pablo was extremely helpful and quick to resolve my issues.

Reply from PARIMATCH.co.uk
Fantastic customer service from both Katherine & Sheigh. Worked with me to resolve my query, promptly & professionally.

Reply from PARIMATCH.co.uk
Irene really helped me today she sorted all the questions I had and got me into my account I’ve been tryin for 2 days but she sorted it

Reply from PARIMATCH.co.uk
Ana helped me to block the acces to the casino. She was very kind and happy to help.

Reply from PARIMATCH.co.uk
Good customer service. Very attentive and dealt with my query very efficiently.

Reply from PARIMATCH.co.uk
Great fast response from the customer support which I had (Steve) extremely helpful and understanding my issue and resolved it with no issues

Reply from PARIMATCH.co.uk
Katherine really went above and beyond to sort an issue.. straight forward and quick to take action.. shes a star

Reply from PARIMATCH.co.uk
This is the worst i have used for betting these guys don't allow withdrawal of money and keep sending AI messages to the users
I withdraw 13000 rupees on 13oct but I have not received it yet and it is showing successful on app
ID-712640017

Reply from PARIMATCH.co.uk

Reply from PARIMATCH.co.uk
Aiden was very polite and helpful in my query, He resolved the matter in a matter of minutes. I can’t speak highly enough for his help, 10 out of 10 for his customer service.

Reply from PARIMATCH.co.uk
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