PARIMATCH.co.uk Reviews 

652
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Had account for many years. Very good variety of in-play markets at competitive odds. Deposits are straightforward and withdrawals to Visa are very fast, usually instant. Solid UK bookmaker

Company replied

Rated 1 out of 5 stars

Be careful—don't sign up on this site; it's a scam run by thieves. Action needs to be taken against these crooks, and they should be monitored more closely. I think we should all file complaints with... See more

Company replied

Rated 4 out of 5 stars

Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... See more

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Rated 1 out of 5 stars

Withdrawal unreceived Hi team Parimatch id :437189516 Ticket no ; #44982042 On oct 08 2025 12000inr my payment was still not credited to my account I have sent all the bank statement upto date b... See more

Company replied

Company details

  1. Gambling House
  2. also in
  3. Betting Agency
  4. Casino
  5. Gambling Service
  6. Online Casino or Bookmaker
  7. Online Sports Betting Vendor

Written by the company

Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.


Contact info

You should know

2.8

Average

TrustScore 3 out of 5

652 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 24 hours

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2.8

All reviews

(652)

167 reviews in the last 12 months

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Rated 1 out of 5 stars

They won’t give the welcome bonus to anyone - scammers

Signed up for the welcome bonus of 200 free spins. I deposit the money then stake £10 to get some of the free spins. Then I am notified that I am stripped from offers and can’t use free spins. I contacted support and they said they are legally allowed to do this as it is hidden in the terms and conditions somewhere. Absolute scammers do not trust this company. Only go for welcome bonuses of brands that you have heard of not these random scammers.

April 17, 2026
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Reply from PARIMATCH.co.uk

We're sorry to hear this Angus, if you would like this looked further into please email help@parimatch.co.uk

Rated 1 out of 5 stars

Not to be trusted

Shocking. Signed up for the promotion offer deposited my money placed the qualifying bet and within 10 minutes of doing all this they blocked my account from any promotions but were happy to take my bet. Only reason I selected them was for the offer. Shocking

April 9, 2026
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Reply from PARIMATCH.co.uk

We're very sorry to hear this David, if you would like us to look at your account please don't hesitate to contact us

Rated 1 out of 5 stars

Totally fraud deposit not credited

Totally fraud deposit not credited, after sending 40 Mail they only reply with story since 2 month , Parimatch UK is not responsible for india parimatch then why your name and company name using here. You are only fraud

April 8, 2026
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Reply from PARIMATCH.co.uk

I'm very sorry to learn of your situation; however, I'm afraid we don't have access to Parimatch India accounts.

We run separately from them. Parimatch UK is operated by BV Gaming Limited, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965). We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe it should.

Rated 4 out of 5 stars

Fast payers

Good compared to alot the competition

Very fast payers, basically instantly. Decent welcome off with free spins and no wagering.

Customer services reasonably queue length and answer your queries. Can see all your play data easily, with win and loss etc easily found.

April 3, 2026
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Reply from PARIMATCH.co.uk

Thank you for your kind review, we're glad to hear you're liking our site! If you have any feedback on how we can improve, please don't hesitate to contact our customer service team!

Rated 1 out of 5 stars

Terrible

Terrible. Barred from promotions when I only just signed up. For no reason. I would avoid.

March 26, 2026
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Reply from PARIMATCH.co.uk

Hi Heidi, we're sorry to learn of your situation. Please kindly contact us via e-mail should you wish to discuss your matter further. Our e-mail address is help@parimatch.co.uk

Rated 1 out of 5 stars

Banned from promotions

Won a £100 bonus from a wager and open a box promotion and was then banned from promotions the next day why make it possible to win it if you’re going to ban customers from promotions for it disgusting company bare in mind I have a £2,000 lifetime deposits

March 13, 2026
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Reply from PARIMATCH.co.uk

Hi Ethan, we are sorry to learn of your block from our services. If you haven't already, please feel free to contact us via e-mail should you wish to discuss this further, our e-mail address is help@parimatch.co.uk

Rated 1 out of 5 stars

50p super boost stake limit!!

50p super boost stake limit!!
Hilarious
365 and WH both do £25.
But I guess those are proper sportsbooks not jokers

March 11, 2026
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Reply from PARIMATCH.co.uk

Hi Dave, we're sorry to learn of your recent experience, please feel free to e-mail us to discuss your matter further. You can find us via help@parimatch.co.uk

Rated 1 out of 5 stars

It has been over one month i have made…

It has been over one month i have made 4 deposites if 10000/- each total 40000/-
Since 30 days i have been mailing them , sending all the proofs of sucessful deposite , i have shared my bank trasection ans bank statement with parimatch till now i only recieve automated answers , 40000 is not a small amount and these shamless people are doing nothing about my hard eaened money . ...i have aent 1000 mails but in every mail they reply there dedicated team is working and i ll have to wait , they are simple shameless frauds and cheater who are running parimatch do not treat there customers in a right and peoper way , these parimatch theif do not even bother about there customer like me who is actually begging for his own money which has been sucessfully deposite , i have raise many tickets i have done chatting with them , i have e mailed them mkre than 100 times but these shameless people are not returning my own money to me please any one help me reaching this currupt parimatch theifs management please anyone help me now i m helpless with there replies of wait waiting

March 1, 2026
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Reply from PARIMATCH.co.uk

Hello Saachin, we're sorry to learn of your recent experience, please feel free to e-mail us again to discuss your matter further. You can find us via help@parimatch.co.uk

Rated 2 out of 5 stars

Don’t play slots here

Don’t play slots here. Terrible experience, they will take everything you have, you will play £30 no bonus and just when the lines are starting to come through the screen would appear with (server error) and force me to reload, when you reload the game is reset along with you win/loss ratio so the game assumes you as a new player, slimy company that I will be reporting to the gambling commission not only because of the terrible plays/theft/customer abuse above but I am signed up to Gamstop and they have broken their agreement with this company by letting me play, if they did I would never have been able to sign up let alone deposit and play. No Identity checks, The only positive thing is quick withdrawals and don’t take that as I won, I withdrew at a loss. Very disappointed and filled with rage.

March 10, 2026
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Reply from PARIMATCH.co.uk

Hello Codey , we're sorry to learn of your recent experience, please feel free to e-mail us to discuss your matter further. You can find us via help@parimatch.co.uk

Rated 1 out of 5 stars

This company is scammer ..

This company is scammer ... they takes no responsibility for withdrawal ... without paying money says withdrawal done .. and ticket closed .. fake company scammed me with 1000 euros

January 15, 2026
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Reply from PARIMATCH.co.uk

Hello, we are sorry to hear about your experience. Please feel free to contact us by email to discuss your matter further. Our email address is help@parimatch.co.uk

Rated 1 out of 5 stars

4 months and still no refund

I made a deposit which was later cancelled, but I have still not received my refund. It has now been 4 months.
I submitted my bank statement as proof that the money was deducted from my account. Despite this, I keep receiving responses saying the payment provider did not receive the funds. However, the amount was clearly debited from my bank.
Waiting 4 months for a refund is completely unacceptable. The lack of proper resolution and clear communication is extremely disappointing.
I strongly urge the company to investigate this properly and return my money as soon as possible. Based on my experience so far, I cannot recommend this service

Ticket ID
#52072762
Account id:428969100

November 11, 2025
Unprompted review
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Reply from PARIMATCH.co.uk

We are sorry to hear about your situation; however, I'm afraid we only operate Parimatch UK.

We are run separately from them, Parimatch UK is operated by BV Gaming, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965).

We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.

Rated 1 out of 5 stars

SCAM - AVOID - DON'T TRUST - THEY DON'T PAY WINNINGS

Absolute scam company. Advertise Bet £10 get £20 - allow you to bet and lose - then refuse to credit the free bet. No warning in advance. SCAMMERS - AVOID!

January 14, 2026
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Reply from PARIMATCH.co.uk

Hi Stephen, we're sorry to learn of your experience, please feel free to contact us via e-mail should you wish to discuss your matter further, thanks. Our e-mail address is info@parimatch.co.uk

Rated 1 out of 5 stars

Account restricted and unable to withdraw for over 3 weeks.

Wish I read all the negative reviews before joining with these time wasters. Its been over 3 weeks and still my account is restricted. All documents were provided and accepted on the same day!

Below is the only message you will get for them to justify stealing your money:

'Your account is being reviewed, and the relevant team will email you with the outcome once the review has been complete. There is no timeframe for this review. I do apologise for the inconvenience.'

The relevant team (Account Security Team) will tell you the same thing but with an extra line 'We will not respond to further queries this matter unless there is a change in status'.

Stay away from all brands related to BV Gaming!

My advice is to log your complaints through Resolver and press for a deadlock letter, then you can escalate to IBAS and the UKGC. Letting people not withdraw or delaying verification is a direct infringement on the UKGC licence so do not let these lot off!

December 23, 2025
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Reply from PARIMATCH.co.uk

We are sorry to hear you're not happy with the timeframe of the review. Please contact our Live Messaging Service for an update ay anytime.

Rated 1 out of 5 stars

Parimatch is the new parasite

Honestly I never write reviews but i had to on this one this parimatch. Are parasites they are just after your money I signed up ad a new customer and it says you don't have to opt in as a new promotion place £10 and that's it. However I got a email as after my bet settled I thought it was strange I didn't get my money they basically said they can remove the promotion at anytime and I'm not entitled to any promotions or any promotions in the future but I can place bets? They can do 1 they are parasites. AVOID AT ALL COSTS THE PROMOTION IS STILL AVAILABLE. BUT YOU WONT RECEIVE YOUR FREE BETS STAY CLEAR FROM THIS COMPANY

January 4, 2026
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Reply from PARIMATCH.co.uk

Hello Ryan, we're sorry to learn of your experience with us. We'll be happy to discuss this further with you if you wish, our e-mail address is help@parimatch.co.uk

Rated 1 out of 5 stars

Unfair practices by Parimatch!

Parimatch offers, as a welcome bonus, among other things £10 in free spins on Big Bass Splash, but don’t fool yourselves into thinking you’ll win anything, because any potential winnings are added to the bonus value instead of the player’s balance. So you keep playing until the bonus is drained to zero! No winnings at all! This is a scam!

December 31, 2025
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Reply from PARIMATCH.co.uk

I am sorry you feel this way, but most casino bonuses have wagering attached, as per the terms of the offers.

Rated 1 out of 5 stars

Parimatch Morocco

Does the website Parimatch Morocco have any connection with you?

November 12, 2025
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Reply from PARIMATCH.co.uk

Hello Rapha, sorry we are Parimatch UK and we do not have access to non UK accounts, unfortunately you would need to get in touch with Parimatch from your country.

Rated 1 out of 5 stars

Complete and utter controlled scam of…

Complete and utter controlled scam of any does t know that by now your an idiot. These sites are all controlled. I won a couple of hundred and withdrew day after EVERY SPIN WAS DEAD. If it was random - why can’t I win again the day after?? Because they restrict it because you previously won the day before… it doesn’t take an idiot to understand this, if it was random they could potentially go bankrupt and lose everything… however they don’t they’re thriving hence they control when you when and lose. MAINLY LOSE obviously.
Don’t give these thieves your money - because that’s what you’re doing essentially paying them to deceive you with one of win then get u chasing for more…. Only to never really have that win again.
Thieves. Controlled. Modern scam.

Don’t bother.

December 9, 2025
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Reply from PARIMATCH.co.uk

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. If you still need assistance, please feel free to reach out to us.

Rated 1 out of 5 stars

Parimatch Must Return Customer Money – No More Excuses

I am writing this review because Parimatch has completely failed to protect customer funds, especially after the recent government and enforcement actions in India against Parimatch-linked operations. Instead of improving transparency, Parimatch has become unresponsive, unreliable, and careless with customer money.

My personal experience shows how serious the situation has become.

Parimatch is not refunding my deposits and not processing my withdrawals, even though I have submitted every proof they requested, including bank statements, transaction details, and screenshots.

My User ID: 955509174

My Ticket IDs:
• #50390056
• #49917699
• #49397970
• #49404254
• #49365506
• #46209068
• #42077707
(More tickets will be added as I update this review)

This is how Parimatch has been handling my case:
• Closing tickets without solving anything
• Not giving any proof of refunds or withdrawals
• Ignoring the bank statements I provided
• No explanation for why my funds are stuck
• Zero accountability from customer support

This is my hard-earned money, and Parimatch is showing no responsibility toward Indian customers.

After the recent government crackdown on Parimatch-linked networks, instead of improving communication, the platform’s service has collapsed. Hundreds of users in India are facing the same issue — pending withdrawals, stuck deposits, closed tickets, and absolutely no transparency.

I demand immediate action from Parimatch:
✔ Release all my pending withdrawals right now
✔ Refund every stuck deposit immediately
✔ Stop closing tickets without investigation
✔ Provide proper proof of all transactions, just like they demand from customers

A company that calls itself “trusted” cannot behave like this.
Posting this review publicly is my only remaining option.

I expect Parimatch to take this matter seriously and return my money without further delays.

November 18, 2025
Unprompted review
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Reply from PARIMATCH.co.uk

Thankyou for writing your exprience and we are sorry to hear the issue you are facing, Please do though be advised the following,

For residents in India using our Parimatch website:

I'm very sorry to learn of your situation; however, I'm afraid we don't have access to Parimatch India accounts.

We run separately from them. Parimatch UK is operated by BV Gaming Limited, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965). We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe it should.

We do hope you get this issue rsolved.

Rated 5 out of 5 stars

Outstanding live chat support from Adam.

I had an amazing experience with Parimatch customer support today. Adam was extremely helpful and polite — he answered all my questions quickly and clearly. I’ve used many gaming sites in the UK, but I’ve never seen such a fast and friendly live chat service before. Really impressed with the support!
Well done 👍 Adam! keep it up. I gave 5 stars only because of your customer service support.

November 2, 2025
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Reply from PARIMATCH.co.uk

Hi Arman, many thanks for wonderful review! We're pleased to hear you're happy with the service received. We'll be sure to pass your feedback over to Adam.

Rated 5 out of 5 stars

I’ve been replied to very quickly and…

I’ve been replied to very quickly and Parimatch are eager to help, polite and efficient. Thank you pavlo I appreciate your help. Well done keep it up guys

November 2, 2025
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Reply from PARIMATCH.co.uk

Hi Craig, many thanks for wonderful review! We're pleased to hear you enjoyed our services. We'll be sure to pass your feedback over to Pavol! :) Have a great day.

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