Parker Products Limited Reviews 

Good efficient delivery, and although there was a problem with a damaged part this has been dealt with efficiently
The strimmer is working well

Arrived early morning.
good value for money

Good customer service.

After sales service and prompt replies to queries have given me confidence with this company
Prompt delivery

very fast delivery and well before time sent

Delivery from Lincolnshire to Lancashire in less than 24 hours.
The product was exceptionally well packaged.
Superb value for money.
Thoroughly recommend Parker Brand.

The actual product is very poor. Constantly breaks all though the actual engine is very good they just need to look at the connections.

Great service from parker products. Delivery via DPD with another great service. Delivered on time and next day.will put more review later when I get the chance to unpack and the product I received. Many thanks to the parker family.

Must say outstanding service. Item arrived within 3 days.

Just received my order which was a water fed window brush. For the money it is great quality and well made. Delivery was fast.
I have only used the product once so far but I can only say it does the job well and only time will tell

Horrendous aftercare service bought a 440litre fuel tank
Tank gauge failed the pump failed.After sales wanted umpteen videos of non working parts .Contacted initially on the the 06/07/26 Emailed to say replacement pump had been sent on 08/07/26contacted again on the 13/07/26 and was informed it would be sent shortly.Arrived on 14/07/26 tried to fit on the 17/07/26
Was wrong pump ,different wattage different hole mounting pattern and impeller cover screw loose and unable to be tightened.Contacted customer services 17/07/26 and spoke to Lloyd who was going to call back once ge got to root of the problem.Now 21/07/26 no call back and tank does still does not have an operative pump or fuel tank gauge.
Reply to review from Parker Brand said they had been in touch this morning.Sorry but that is incorrect and they have not been in touch since Friday when they sent an email to say they had received the last set of videos.

1 Star

Absolutely shocking customer service. I bought one of their multi-tools, and it arrived faulty and is completely unusable. Instead of dealing with the issue, they seem determined to avoid taking responsibility.

I’ve been asked multiple times to send videos showing the fault, which I’ve already done, yet they continue to delay the process rather than offer a proper solution. It feels like they’re doing everything they can to avoid refunding or replacing a product that is clearly defective.

The product is faulty, not fit for purpose, and I have no confidence in this company after the way they’ve handled my complaint. It’s been nothing but a frustrating waste of time.

I would strongly advise anyone considering buying from this company to think twice. If something goes wrong with your purchase, don’t expect them to make things right.

First compressor purchase at a very good price with exceptionally quick delivery. Good communication also.
Will use again.

First time using Parker Products Ltd. It was a pleasant experience. Very easy website. Reviews were good.

I ordered two industrial fans I was expecting delivery this Friday but they turned up today (Monday). We tried out the fans, yes a little noisy, but will be a God send in our community halls.

Delivery was before expected. Have bought from you before and found very helpful for parts. Excellent products and reasonably priced.

Got a chainsaw around a year ago, something wasn't right it, contacted customer service and issues were resolved immediately. Great saw. Now got a lawnmower and it does exactly what it should, long grass big shrubs, chops everything on the way. If I will need something else it will be a Parker Brand

Bought a multitool, used it twice, it then stopped working. Correct oil/fuel mix, sparking, not flooded. Contacted customer services who stated on their website they respond within 8 hours, no response received, a week later had to call customer services who then replied to my email informing me the machine was flooded! A YouTube video was sent showing how to sort the flooded machine, I replied having gone through their procedure to let them know it wasn’t flooded. At this point they requested a video to prove I had followed their process! Duly sent and now still waiting to hear back from customer services. Appalling service, cheap rubbish machines, save your money and buy a quality product, I certainly won’t be buying anymore junk from this company. The customer service is also atrocious.

Order out on time . Its the second strimmer I've had from this company, the last one was completely wore out. Due to several years of hard work , it never went wrong at all. That's why I've invested again in parker