Parker Publishers Reviews 82

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making the publishing process smooth and enjoyable. People highlight the efficiency and responsiveness of the service, noting that the company delivers excellent products and a positive user experience. However, some customers were dissatisfied with the project management, mentioning issues with communication, concerns about transparency in certain aspects of the project, and a lack of clear workflow schedules. A few reviewers also felt that the services were expensive.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the expertise and guidance... See more

Product

People report positive experiences with the product. Customers praise the excellent production quality of... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process fantastic from beginning... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What made the overall experience good was how everyone from Maxine Black to Sandy Stevenson of Parker Publishers handled the process needed to publish my work both professionally and in a respectable... See more

Rated 5 out of 5 stars

My first time trying to get a book onto paper and into the real world but Matthew Henderson with Parker Publishers made the whole process so much easier than I think it would've been otherwise. Ver... See more

Rated 5 out of 5 stars

I just had my first chat with a representative of Parker Publishing and he so kindly walked me through the process of publishing my first book. I felt I was talking with him across the table. I will d... See more

Rated 5 out of 5 stars

Jay was awesome to talk to. He explained the publishing process in a polite, professional manor, without making me feel pressured to purchase a package right away. I feel safe to say I’m going to ch... See more


Company details

  1. Book Publisher

Written by the company

Welcome to Parker Publishers, your one-stop-shop for complete book development, publishing, and marketing services. Our mission is to help authors bring their books to life by providing exceptional services that meet their unique needs. At Parker Publishers, we understand that creating a book is a significant investment of time and effort. That's why we offer comprehensive services to help authors throughout the entire publishing process. Our services include manuscript development, editing, graphic design, illustrations, and book cover design. We also provide marketing services to help you promote your book and reach your target audience. Our marketing experts use proven strategies, including social media marketing, email marketing, and SEO, to ensure that your book gets the attention it deserves. As a professional and experienced publisher, we take pride in our commitment to excellence. Our team of experts is dedicated to providing top-notch service and personalized attention to every author we work with. We believe in building long-term relationships with our clients, and we are committed to helping you achieve your publishing goals. So if you're ready to bring your book to life, contact Parker Publishers today. We look forward to working with you to turn your dream of becoming a published author into a reality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The Best Decision for My Book

Self-publishing wasn’t as simple as I thought, but luckily, I found Parker Publishers. They refined my book while keeping my voice intact and their well-planned marketing gave my book the visibility it needed, amazing experience.

February 27, 2025
Rated 3 out of 5 stars

Five months and finally something great to show for it

What went wrong, you ask? What went right? I started working with Betsy in November. Turn-around time for their "editing" was 2-3 weeks. Okay, mine was a 450-page manuscript, no-one is going to get through it in a couple of hours. And 2-3 weeks would have been acceptable if the editing itself had been acceptable. But it wasn't. They were doing weird things to the manuscript, and their changes to the layout made the manuscript confusing. After five months and three rounds of their edits and my rejections, I finally had enough and said goodbye. My advice, learned too late, is (a) if a chat window pops up on their website, run; and (b) if they want an upfront payment, they are making money from you, not from your book, so, again, run.

UPDATE:
Since I posted this review, I have received phone calls and emails from Betsy, a couple of people in their "Compliance" department, and a marketing manager, in which they stress how seriously they are taking my review, to the point of suspending Betsy. Daniel from "Compliance" supposedly sent my manuscript to their "formatting team", after which it would be returned to me in four days for my approval. Given my past experience with their "formatting", this filled me with trepidation.

On the fourth day I did not receive a file for my approval. Rather, on April 1 I received an email from Daniel stating that "Betsy has been suspended from her duties for a period of two months", BUT "should [I] choose to revoke the review, it may be possible to re-evaluate the duration of Betsy's suspension." So now they are holding Betsy hostage. And still no sign of the book.

Update 2: On April 11, I finally received the books I had ordered in November, and they are beautiful. Once we got beyond the editing nightmare, the printing process proceeded smoothly, if not swiftly. They helped with the spine labeling, and the final product is better than I expected.

In the interim, I sent my manuscript to Amazon KDP. Their process was much easier. They made zero changes to the manuscript, but ran the manuscript through a quality check and advised me of issues, leaving me to address the issues myself, in my own way. Amazon offers fewer printing options than Parker, and the end product isn't as handsome as Parker's, but the process was far easier.

I'm upping my overall rating from one star to three stars: One star for Parker's pre-printing manuscript handling, but five stars for their printing.

March 16, 2025
Unprompted review
Parker Publishers logo

Reply from Parker Publishers

Hi Mr. Nash,

Thank you for sharing your concerns. We understand your frustration and truly regret that your experience didn’t feel aligned with your expectations. That said, we do want to offer some clarity on how things unfolded from our side; transparently and respectfully, and resolve this at urgent basis.

Our team will reach out to you again via email/call.

Sincere apologies,
Steven Chapurade
Compliance Dept.
Parker Publishers

Rated 5 out of 5 stars

I am so pleased to have found Parker…

I am so pleased to have found Parker Publishers they are very professional and friendly. My contact was Betsy Williams and she took me through each step making sure I was happy at all times, always available for contact if you had any concerns.
It was a privileage to work alongside Betsy and her team who turned my dream into reality.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Parker Publishers are fantastic

Parker Publishers are fantastic! They made my dream of becoming a published author into a reality! They did everything they said they would, they went above and beyond. Thank you!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Parker publishers…

My experience with Parker publishers has been wonderful. Everything they promised to do has become true. This is my first book that I have had published, and it’s been the experience of a lifetimem. Betsy and her team have been with me every step of the experience and their patience and understanding proved to me their professionalism. And they promise, there’s more they will doing for me in the future beginning in the in the new year to come.
Peter Daut (Peter Beck)

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Overall they did an excellent job.

The company, have been very professional in their approach. In particular Betsy Williams who project managed the whole process without missing a detail. I was very happy with the customer service and care I received as all my wishes and needs were met.
Overall Parker Publishing did an excellent job of publishing my book The Aegean Enigma. Thank you!

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Gratitude for Betsy at Parker Publishers

I want to take a moment to publicly thank Betsy at Parker Publishers for her incredible support and partnership. From the very beginning, Betsy believed in my work and have been nothing short of amazing throughout this entire journey. Betsy expertise, professionalism, and dedication have helped me bring my vision to life in ways I never could have done on my own.
Working with such a talented team has been a dream, and I’m truly grateful for every step we’ve taken together. If you're an author looking for a publisher who truly values great storytelling and offers unmatched support, look no further than [Parker Publisher].
Thank you, Betsy, for everything you’ve done and for continuing to help me grow as a writer. I’m beyond excited for what’s to come!
M.A. Floyd

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Bryant Riley and Betsy a superb team

Bryant Riley and Betsy were superb in being welcoming and attentive. After Betsy listened attentively she knew just what to do to have Bryan take it from there. My concerns I felt were met so far and we moved on a little further.

November 8, 2024
Unprompted review
Rated 4 out of 5 stars

Helpful and Inspiring!

I was researching how to get published because I am interested in finally writing a book for myself. Sarah reached out to me through the chat option and really encouraged me and made me feel like it's possible! We had a no-commitment chat and I feel more confident going forward now that I know there is a chance that my life-long dreams will come to fruition.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Sarah Edwards

Sarah Edwards was a pleasure to speak with! She built my confidence even more to complete my story. I am looking forward to working with her.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Betsy was great

The relaxed conversation between Betsy and myself. She was supportive and understanding. Answered all my questions and gave me some tips.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Betsy- A pleasant person to work with, as was Daniel to whom she referred me.

Betsy, the agent, was helpful and my questions were answered directly and promptly, without getting any runaround, Much appreciated.

October 16, 2024
Unprompted review
Parker Publishers logo

Reply from Parker Publishers

Hi Gary,

Thanks for the great feedback! We’re so glad you had a positive experience with Betsy and Daniel. Your satisfaction means a lot to us, and we look forward to working with you again!

Thanks for trusting us,

Team Parker Publishers

Rated 5 out of 5 stars

Betsy was awesome!

Betsy was very kind and honest. I appreciate the advice given and hope to be able to work with a company like Parker in the future. I appreciate the time she spent

October 15, 2024
Unprompted review
Rated 2 out of 5 stars

You May Want to Check Other Options

Originally, I had left a five-star review, but I've had to go back and drop the score. My own personal experience with Parker Publishers started well, but it has quickly spiraled. I want to be fair to them, but I want to also be transparent. I've felt that the additional costs have been significant, dwarfing my initial payment, that I thought would cover the majority of my expenses. Second, my release date was a big deal to me. This was my first book. I had many family and friends supporting me. They waited with anticipation to purchase my book, and the release date came and went, but my book was not released. After wondering what was going on and feeling embarrassed that people who wanted to purchase my book couldn't, I reached out to find out what was happening. The team handling my book delayed my release without my knowledge.
I've been very discouraged by the process so far. I would encourage first time authors to be sure that you get transparency on pricing, printing costs, marketing, etc. Ask up front for detailed price guides! I failed to do this, and now I'm wishing I'd went with another publisher.

October 8, 2024
Unprompted review
Parker Publishers logo

Reply from Parker Publishers

Dear Adam,

Thank you for sharing your honest feedback. At Parker Publishers, we value transparency and open communication, and I want to personally address your concerns while providing clarity on the situation.
First and foremost, I want to sincerely apologize for the frustration and disappointment you experienced regarding your book’s release date.

As your first book, we understand how much this moment meant to you, and we regret that it didn’t unfold as you had anticipated. The delay in publishing was a decision based on recommendations from our marketing head due to the Thanksgiving holiday. During this period, traffic on e-platforms tends to be significantly lower, and we felt a slight delay would better position your book for visibility and success.

While this approach has been beneficial for other authors, we deeply regret that you were not informed about this adjustment. This was a communication oversight on the part of your project manager, Ms. Betsy Williams, who, despite her professionalism and kind demeanor, did not keep you in the loop regarding this change. For this, we are truly sorry, as keeping our clients informed is one of our core principles.

Regarding your concerns about pricing and additional costs, I’d like to provide some context. Your primary service agreement with us was for book publishing, which included formatting, editing, proofreading, and cover design. Any additional services discussed by Ms. Williams, such as marketing strategies or value-added services, were entirely optional. As professional partners, it is our responsibility to offer suggestions and expert opinions that can enhance your book's success.

However, at no point were you pressured or obligated to proceed with any additional services. These services were only discussed once the core aspects of your book were finalized and you were satisfied with the main deliverables.

We strive to maintain complete transparency, and every additional service is quoted separately, with detailed explanations provided beforehand. This practice ensures our clients can make informed decisions. While we aim to provide professional assistance and suggestions to help our clients’ books stand out, it is always a mutual agreement when additional services are selected and payments made. We regret if this process left you feeling otherwise.

We appreciate your feedback and take it to heart. It helps us identify areas where we can grow and improve. We are here to address any outstanding matters and ensure your experience moving forward is as positive as possible.

Sincerely,
Steven Patterson,
Parker Publishers

Rated 5 out of 5 stars

I am an armed private detective.. :.Defective ? Detective..

I am an armed private detective..
dba the :.Defective ? Detective..
I am trying to have a publication of my Expose' about the cover-up of a murdered child and her relationship to 911 terrorist who came to Vermont.. the local political machinery has kept this under wraps for years with the same gangs that progressed into the 'Essex School shooting.. To3 bring these issues to light I sought a publishing company for a ghost writer.. I am having an important dialog with two of your professional contacts.. they are accommodating. professional. friendly and confirmed to me I got in touch with the right people.. I can say more.. but it's all good news.. Thanks to you Sarah Edwards and Betsy Williams.. 5 star reviews..

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Both Maxine Black & Betsy Williams were…

Both Maxine Black & Betsy Williams were very professional, kind, and personable... which I would think would usually be hard to pull off through simple messaging, but they did it.
I am impressed so far, and hope to be a customer.

September 30, 2024
Unprompted review
Parker Publishers logo

Reply from Parker Publishers

Hi, Davey

Your positive feedback is much appreciated! We're thrilled that Maxine and Betsy were able to provide you with a professional yet personable experience.

We appreciate your support and look forward to welcoming you as a customer!

Team Parker Publishers

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