Misleading pricing
Big signs at Kent St, Liverpool clearly state that parking costs £8 all day. But If you pay by scanning the QR code you get charged £10. There is nothing to tell you this on the price signs.
December 25, 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great car park centrally located
Great car park centrally located, easy to pay, very good price and friendly staff
July 19, 2022
Unprompted review
Fast and convenient way to pay
July 15, 2022
Unprompted review
False and misleading company
I have parked my car in their location at Kent Street L1, the car park charge is displayed in no less than 3 signage locations for £6 all day, they also have a QR code you scan on your mobile phone to pay online. However, when I have paid online as there is no other way to pay if you do not have the coins, they've taken £8. I have contacted their customer support email address to complain twice but they have refused to resolve the issue and refused to admit their false misleading signage of their displayed charges. I will be reporting them for further action to be taken against their false misleading advertuiement.
January 23, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.