Parking.com - 101 KempnerReviews 

79
TrustScore 3.5 out of 5

3.6

101 Kempner, 77550 GALVESTON, TX, US


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Rated 1 out of 5 stars

Your website allowed me to park for 23 hours. I had an event Saturday the 28th all day and could not figure out how I was going to renew my parking at 3 PM, I called your local phone number in Galvest... See more

Rated 5 out of 5 stars

Using the website to book was so easy! It was low stress to find and secure parking. It was important to me to have covered parking for the duration of our cruise. Checking in when we arrived was easy... See more

Company replied

Rated 3 out of 5 stars

When I parked using the app was easy. Sadly when I got the alert my time was almost up is where I ran into trouble. I tried to extend my time but kept getting error messages. So we left before we were... See more

Company replied

Rated 3 out of 5 stars

Nice that you can do everything online but not nice for people who can't because the kiosk did not function where we parked. Also let's you choose up to 23 hours for the length of time you park for an... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(79)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware posted rate is deceptive

If u post a parking rate & at the pay station it ends up costing an additional $2.00 & change that’s deceptive.

Pure greed!

June 6, 2023
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Reply from Parking.com - 101 Kempner

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Do not pay for 24 hours unless you don't want to go anywhere

If someone pays for 24 hour parking they should be allowed to come and go from that parking lot...so they can go to eat or something. It was very unclear. Next time I will pay a parking garage I came across so I can do just that come and go as I please!!!

June 9, 2023
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Reply from Parking.com - 101 Kempner

Hi, Donny - thanks for taking time to write us a review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very Helpful

We missed the entrance into parking level 4 and the driver was great, he came and found us.

April 20, 2023
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Reply from Parking.com - 101 Kempner

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Parking review

Convenient if you’re eating at restaurants by the pier

April 22, 2023
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Reply from Parking.com - 101 Kempner

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

price is super high

April 22, 2023
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Reply from Parking.com - 101 Kempner

Hi, Matthew - thanks for taking time to write us a review. We greatly appreciate your feedback and will be sending it to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Never Again

SO. Expensive.
And confusing: the physical signage contradicted the digital.

April 22, 2023
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Reply from Parking.com - 101 Kempner

Hi, Eric - thanks for taking time to write us a review. We greatly appreciate your feedback and will be sharing it with the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

PRICES WERE WAY TOO HIGH

PRICES WERE WAY TOO HIGH ....PARKING FOR THE PARTY BOATS ARE NOT THAT EXPENSIVE ALSO POSTED WAS INCLUDING TAXES BUT THEY CHARGE YOU TAXES ANY WAY

April 15, 2023
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Reply from Parking.com - 101 Kempner

Hi, Robert - thanks for your review. We appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars
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Reply from Parking.com - 101 Kempner

Hi, Key - thanks for taking time to write us a review. We greatly appreciate your feedback and will be sending it to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy and Simple

Easy access and to parking lot and it was very safe. The payment kiosk was user friendly.
Thanks

March 25, 2023
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Reply from Parking.com - 101 Kempner

Hi, Felixo - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Convenience

Convenient, easy to use with QRCode. Fast. I could input my data while walking toward my destination. No wasted time.

March 15, 2023
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Reply from Parking.com - 101 Kempner

Hi, Patricia - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Paid 16 something for 4 hours on a…

Paid 16 something for 4 hours on a Sunday. Time ran out and I was notified I could extend. So I checked what the price was for 9 more additional hours and it was the same price as the initial 4 hours. What’s that all about? If it extension cost the same, why not just have the option to extend the hours without having to pay again? Makes no sense.

March 20, 2023
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Reply from Parking.com - 101 Kempner

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

Paid online and still got a violation.

So I used the QR code and paid online. After a few hours I got back to my car and had a parking violation ticket on the windshield. There is a web address where you can dispute the tickets and I was able to send a picture of my email confirmation showing I paid for parking but it just states they will contact me once they have reviewed it. Pretty crappy to have to dispute a violation when paying online is meant for convenience.

March 16, 2023
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Reply from Parking.com - 101 Kempner

Hi, Sara - thanks for taking time to write us a review. We appreciate your feedback. May you let us know what your citation # was, so we may follow up on this?

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy and fast.

March 13, 2023
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Reply from Parking.com - 101 Kempner

Hi, Ashli - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Convenient and easy.

February 26, 2023
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Reply from Parking.com - 101 Kempner

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

So so 👎 I don't like how they treat…

So so 👎 I don't like how they treat people, the place so f** dirty.
I want my money back....
I don't recommend to any one !!!
Thank you

February 19, 2023
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Reply from Parking.com - 101 Kempner

Hi, Saleem - thanks for your review. We appreciate your feedback. Please let us know additional details about how our staff interacted with you.

Thanks,
Parking.com

Rated 4 out of 5 stars

Mardi Gras parking

It was my first time paying to park this way. It was very convenient and very user friendly.

February 11, 2023
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Reply from Parking.com - 101 Kempner

Hi, Adam - thanks for taking time to write us a review! We appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

Easy to park hard to extend time

When I parked using the app was easy. Sadly when I got the alert my time was almost up is where I ran into trouble. I tried to extend my time but kept getting error messages. So we left before we were really ready because I couldn’t extend our time no matter how much I tried. The site even crashed twice.

February 11, 2023
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Reply from Parking.com - 101 Kempner

Hi, Elizabeth - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

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