Parking.com - 101 KempnerReviews 

79
TrustScore 3.5 out of 5

3.6

101 Kempner, 77550 GALVESTON, TX, US


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Rated 1 out of 5 stars

Your website allowed me to park for 23 hours. I had an event Saturday the 28th all day and could not figure out how I was going to renew my parking at 3 PM, I called your local phone number in Galvest... See more

Rated 5 out of 5 stars

Using the website to book was so easy! It was low stress to find and secure parking. It was important to me to have covered parking for the duration of our cruise. Checking in when we arrived was easy... See more

Company replied

Rated 3 out of 5 stars

When I parked using the app was easy. Sadly when I got the alert my time was almost up is where I ran into trouble. I tried to extend my time but kept getting error messages. So we left before we were... See more

Company replied

Rated 3 out of 5 stars

Nice that you can do everything online but not nice for people who can't because the kiosk did not function where we parked. Also let's you choose up to 23 hours for the length of time you park for an... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.6

All reviews

(79)

91 reviews in the last 12 months

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Rated 3 out of 5 stars

Parking Violation

Paid $16.38 to park then when I was leaving noticed something on my windshield. It was a parking violation for $21. I disputed it and they dismissed it a couple of days later, just the hassle of having to dispute.

January 21, 2023
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Reply from Parking.com - 101 Kempner

Hi, Billy - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

It’s so easy and convenient to park…

It’s so easy and convenient to park there and I felt safer to park there than other airport parking places that aren’t at the airport. We had an issue with our exit but was quickly fixed by a very helpful member of staff

January 8, 2023
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Reply from Parking.com - 101 Kempner

Hi, Louise - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy and secure!

Using the website to book was so easy! It was low stress to find and secure parking. It was important to me to have covered parking for the duration of our cruise. Checking in when we arrived was easy, and the staff was friendly and helpful. We got parked and were on the shuttle in about fifteen minutes. We'll absolutely park there again!

November 19, 2022
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Reply from Parking.com - 101 Kempner

Hi, Gabrielle - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

They were extremely willing to fix my…

They were extremely willing to fix my error of the wrong license number and issuing me a credit.

December 3, 2022
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Reply from Parking.com - 101 Kempner

Hi, John - that's great to hear! Thanks for taking time to write us a review.

Thanks,
Parking.com

Rated 3 out of 5 stars

1 hr or all day is $16

1 hr or all day is $16
Only needed a couple of hrs. Too expensive.

November 17, 2022
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Reply from Parking.com - 101 Kempner

Hi, Ken - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars
Parking.com - 101 Kempner logo

Reply from Parking.com - 101 Kempner

Hi, Elizabeth - thanks for taking time to write us a review. We've sent this to the local management team to review.

*Update* I confirmed with our team that you may follow the instructions on the back of the ticket to refute the parking citation.

Thanks,
Parking.com

Rated 4 out of 5 stars

Parking was way more expensive than the…

Parking was way more expensive than the lot right next to us. Don’t understand that. Will shop around more next time.

October 8, 2022
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Reply from Parking.com - 101 Kempner

Thank you for the review and feedback. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Was easy to use

September 17, 2022
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Reply from Parking.com - 101 Kempner

Hi, Darla - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy peasy

Clearly marked spaces, easy website to maneuver through

August 23, 2022
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Reply from Parking.com - 101 Kempner

Hi, Demi - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Not happy

I was there maybe 30 min and had to leave. Price to expensive.

August 20, 2022
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Reply from Parking.com - 101 Kempner

Hi, Nettie - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Sign said $16 all day- app charged me…

Sign said $16 all day- app charged me twice

August 16, 2022
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Reply from Parking.com - 101 Kempner

Hi, Lisa - thanks for your review. We've issued you a refund for the duplicate charge. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 5 out of 5 stars

The sign says $16 to park all day and I…

The sign says $16 to park all day. Convenient location and plenty of spots to park in. Highly recommend.

August 10, 2022
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Reply from Parking.com - 101 Kempner

Hi, Chris - thanks for taking time to write us a review. We've issued you a refund for the secondary charge. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 1 out of 5 stars

Spent $31.38 for 4 hours of parking

When we put $15 in the machine it wouldn’t take my last dollar, and it didn’t give me my money back. We tried calling the number several times on the sign but it was a busy tone every time. We parked in our spot for 4 hours and haven’t received our money back from the mishap.

July 31, 2022
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Reply from Parking.com - 101 Kempner

Hi, Amber - thanks for taking time to write us a review. We've issued you a refund, it may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 5 out of 5 stars

I am really like

I am really like, so confidence pay on the car and so easy, and close by our way thank you

July 10, 2022
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Reply from Parking.com - 101 Kempner

Hi, Pia - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 3 out of 5 stars

The parking lot was clean and nice…

The parking lot was clean and nice looking but the price for parking is outrageously expensive; $15 for 2 hours of parking that’s a little bit too much.

July 5, 2022
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Reply from Parking.com - 101 Kempner

Hi, Nathan - thanks for taking time to write us a review. For this location, there's only one price, which covers you for the full day, which is the $15 price.

Thanks,
Parking.com

Rated 1 out of 5 stars

Horribly run system

I paid a full day’s parking fee for 90 minutes of parking. 60 minutes in the system alerted me to pay the same fee again before my time ran out.

June 19, 2022
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Reply from Parking.com - 101 Kempner

Thanks for taking time to leave us a review. We appreciate the insight on your experience.

Thank you,
Parking.com

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