Parking.com - 110 E TRINITY PLACE Reviews 164

TrustScore 2.5 out of 5

2.5

110 East Trinity Place, 30030 Decatur, GA, US


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Rated 4 out of 5 stars

While it appeared that there were not enough vans out to pick up guests - we waited outside for fifteen to twenty minutes before several vans showed up - there were forty people waiting in a line pr... See more

Company replied

Rated 1 out of 5 stars

No rates were posted, it was 25 for two hours and then it wouldn’t extend my parking through their extended parking selection so I had to start a new session where I found out I could pay for one hour... See more

Company replied

Rated 3 out of 5 stars

The sign up process could have been a bit more efficient. The price was rather high for a Sunday afternoon not peak hours for a Holiday as well. Otherwise the lot was clean and the parking area was... See more

Company replied

Rated 4 out of 5 stars

The Parking lot was well lit and the instructions for payment were easy and clearly visible. The payment itself was way too expensive, as I had to pay $18 to park for 1 hour!

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 110 East Trinity Place, 30030, Decatur, GA, United States

  • (678)471-7447

2.5

Poor

TrustScore 2.5 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Double charged.

June 16, 2023
Parking.com - 110 E TRINITY PLACE logo

Reply from Parking.com - 110 E TRINITY PLACE

Hi, Evan - thanks for taking time to write us a review. We greatly appreciate your feedback and will be sending this to the local management team. We have also issued you a refund for the charge. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 3 out of 5 stars

Kind of expensive

May 22, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

Had to set up an account ,which I did…

Had to set up an account ,which I did not want to do. Also took a few minutes, which we would have spent in the venue otherwise. It all worked fine, though. Incl. text reminder when the time paid for was running low.

May 16, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Ludger - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

The app worked well

The app worked well, except it did not specify the show I was there to see at Eddie’s Attic. Also, the cut off time on the app/meter said 10:00 pm, but ask if you want more time. I had no idea how late the show would go. So I pad the $15 base and hoped for the best - not a great strategy.

May 12, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Chris - thanks for taking time to write us a review. We appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Fair Price for the Location

Bought parking for a recent Atlanta United match. Cost was about half of that of the designated Mercedes Benz lots, for a short walk. Quick in and out.

May 9, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Such a scam

Such a scam. We paid for a “zone” that was incorrect…very confusing sign placement…after appealing and showing them proof of purchase, they denied and billed for $55.

May 15, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Matt - thanks for taking time to write us a review. We greatly appreciate your feedback and have sent this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

The Parking lot was well lit and the…

The Parking lot was well lit and the instructions for payment were easy and clearly visible. The payment itself was way too expensive, as I had to pay $18 to park for 1 hour!

April 30, 2023
Parking.com - 110 E TRINITY PLACE logo

Reply from Parking.com - 110 E TRINITY PLACE

Hi, Steve - thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

Overpriced

The amount I paid to park was not commensurate with the time of day or the place.

May 5, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Nick - thanks for taking time to write us a review. We appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

So expensive

May 5, 2023
Parking.com - 110 E TRINITY PLACE logo

Reply from Parking.com - 110 E TRINITY PLACE

Hi, Mariela - thanks for taking time to write us a review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

We paid for parking but received a…

We paid for parking but received a parking ticket as soon as we walked away. We are trying to file a dispute.

March 18, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Kelsey - thanks for your review. We appreciate your feedback. Please send us a copy of your receipt and your violation to RMMSouth@spplus.com.

Thanks,
Parking.com

Rated 1 out of 5 stars

$18 to park for 60 minutes is to rich…

$18 to park for 60 minutes is to rich for me. I will not be shopping in Decatur, Georgia any more

March 24, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Becky - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Got a ticket 10 Min after paying for 3 hours.

Even though I paid for my parking, I received a ticket. It appears that the employee was being fraudulent. He entered my license plate with a period in front of it to issue the ticket. I am waiting on my "not guilty" plea to be adjudicated.

March 17, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Dennis - thanks for taking time to write us a review. We appreciate your feedback and will be sending it to the local management team. Please let us know if you need any additional assistance through the citations appeals process.

Thanks,
Parking.com

Rated 1 out of 5 stars

It is ridiculous to charge $18 just to…

It is ridiculous to charge $18 just to park

March 6, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Reginald - thanks for taking time to write us a review. We appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Bad Experience

App was not clear about how much the rate was per how much time I selected. Wouldn't tell me how much I would pay until I got to the actual payment screen. Rates didn't make any sense. Also criminally expensive, I've parked at concerts and sporting events for much less. Went to reload from the restaurant and I couldn't even tell which zone I was supposed to be paying for. Never heard of parking.com and it must be new because there is room for improvement everywhere you look. Wouldn't recommend to anyone.

March 4, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Joe - thanks for taking time to write us a review. We appreciate your feedback!

Thanks,
Parking.com

Rated 2 out of 5 stars

WAY overpriced!!!

February 26, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Kimberly - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

I was charged 18.99 for an hour when I…

I was charged 18.99 for an hour when I extended my time. So 38 dollars for 4 hours of parking. Never again will I be ripped off like that!!

February 7, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Mel - thanks for taking time to write us a review. We appreciate your feedback and are sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Parking.com is INSANELY expensive

Parking.com is INSANELY expensive. $16 for 2.5 hrs of parking where park mobile etc would be probably $6 at most.

January 21, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Kara - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

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